The printer port may not be set correctly.
For Windows 8 or Server 2012:
Click
Desktop
on the Start screen, move the cursor to the top-right
corner of the screen, click
Settings
, and then click
Control Panel
.
Next, click
View devices and printers
from the
Hardware and
Sound
category.
For Windows 7 or Server 2008 R2:
Click
Start
, and then click
Devices and Printers
.
For Windows Vista, XP, Server 2008, or Server 2003:
Click
Start
, click
Control Panel
, and then click
Printers and
Faxes
.
When the icon of the printer you are using appears, right-click it
and select
Printer properties
(Windows 8, 7, Server 2012, or
Server 2008 R2) or
Properties
(Windows Vista, XP, Server 2008, or
Server 2003). Then, click the
Ports
or
Details
tab and select the
appropriate port.
The Paper light is on and the printer beeps ten times.
Cause
What to do
The printer may be out of paper.
Load paper in the printer.
The printer makes a strange noise, the beeper sounds ten times, and the printer stops abruptly.
Cause
What to do
Paper may be jammed.
Turn off the printer and check for a paper jam. If there is a paper
jam, remove the jammed paper, and then turn on the printer. If the
problem persists, turn off the printer, wait several minutes, and
then turn it on again.
The beeper sounds five sets of five short beeps (twenty-five times) and all the lights except the ink lights flash.
Cause
What to do
A fatal error has occurred.
Turn off the printer and turn it on again. If the problem persists,
check for a paper jam. If there is no jam, contact your dealer or a
qualified service person.
Print quality declines.
Cause
What to do
The print head nozzles are clogged.
Run the Head Cleaning utility to clear any clogged ink nozzles. For
more information, see “Cleaning the Print Head” on page 99.
Ink cartridges not manufactured by Epson are
used.
Use genuine Epson ink cartridges.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide
Troubleshooting
58
