Epson G650A User Manual Download | Manualshive

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Option error

This indicates a problem such as a paper jam with an installed
option.

Check any installed options and carefully remove any jammed
paper, if necessary.

Problems and Solutions

The

OPERATE

light does not come on.

Make sure the power cable is correctly plugged into the
scanner and the power outlet.

The

READY

light does not come on.

Make sure the scanner is correctly connected to the computer
and that the computer is turned on.

The scanner does not start scanning.

Make sure that you have selected the correct interface port and
settings with your software. Also make sure the interface board
on your computer is properly installed.

If you are using the SCSI interface, confirm that the terminator
and SCSI ID are correctly set up. See page 1-8.

If you have other expansion boards in your computer, make
sure that they are not interfering with the interrupt setting of
the interface board for your scanner. (See your computer
manual.)

L

Ginger Rev.C

A5 size

Chapter 4

97/07/24

Pass 0, DR

4-4

Troubleshooting and Maintenance

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Summary of Contents for G650A

Page 1: ......

Page 2: ...E button OPERATE light carriage at home position ERROR light transportation lock screw READY light RESET button cover 1 SCSI ID rotary switch terminator switch SCSI interface connectors parallel interface connector AC inlet option interface connector cover 2 L Ginger Rev C 97 07 23 Cover pass 0 ...

Page 3: ...accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered t...

Page 4: ...lveen The Netherlands Declares that the Product Product Name Image Scanner Type Name GT 12000 Model G650A Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 August 1997 Y Ishii President of EPSON EUROPE B V L Ginger Rev C A5 size Frontmatter 97 07 23 Pass 1 DR ii ...

Page 5: ...1 3 Plugging in the Scanner 1 4 Initialization 1 5 Connecting the Scanner to Your Computer 1 6 Connecting the scanner to a parallel interface 1 7 Understanding how SCSI interfaces work 1 8 Power on sequence 1 12 Installing the Scanner Software 1 12 Chapter 2 Scanner Basics Lights and Buttons 2 2 Scanner errors 2 3 Scanning 2 4 Removing the Document Cover for Oversized Documents 2 6 Using the Docum...

Page 6: ...ger software 3 21 Loading paper in the Auto Document Feeder 3 21 Scanning from the Auto Document Feeder 3 24 Fixing paper jams in the Auto Document Feeder 3 26 Document specifications 3 29 Chapter 4 Troubleshooting and Maintenance Determining the type of Error 4 2 Indicator lights 4 2 Problems and Solutions 4 4 Maintaining the Scanner 4 9 Replacing the fluorescent lamps 4 10 Transporting the Scann...

Page 7: ...document A 5 Parallel interface A 5 SCSI interface A 6 Initialization Methods A 7 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 2 For Australian Users B 4 For Singapore Users B 5 For Hong Kong Users B 5 For Philippines Users B 6 Index R Ginger Rev C A5 size Frontmatter 97 07 23 Pass 1 DR v ...

Page 8: ...L Ginger Rev C A5 size Frontmatter 97 07 23 Pass 1 DR vi ...

Page 9: ...utput resolution to match the resolution of your output device Automatic Area Segmentation AAS provides you with the capability to separate text from photographs on a page so that grayscale images will be clearer and text recognition is more accurate Text Enhancement Technology This feature enhances text recognition accuracy when using your scanner for optical character recognition OCR scanning Tw...

Page 10: ...y described in the manual that comes with the board An interface cable must be purchased separately Auto Document Feeder B81311 This option is designed primarily for optical character recognition OCR scanning The automatic document feeder allows you to scan up to 30 pages automatically You can then use them in a word processing program just as if you had typed them yourself Transparency Unit B8131...

Page 11: ...ics for information on the operation of your scanner See Chapter 3 Options for information about installing and using options See Chapter 4 Troubleshooting and Maintenance for information on solving scanner problems maintaining your scanner and transporting your scanner There is also a section on how to improve your scanned output by upgrading your equipment in this chapter See Appendix A for vari...

Page 12: ...appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The green and yello...

Page 13: ...marked on the scanner Unplug the scanner before cleaning Clean with a damp cloth only Do not spill liquid on the scanner Do not place the scanner on an unstable surface or near a radiator or heat source Do not block or cover the openings in the scanner s cabinet Do not insert objects through the slots Use only the type of power source indicated on the scanner s label Connect all equipment to prope...

Page 14: ...abinet damaged if the scanner does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Place your scanner close enough to the computer or workstation for the scanner cable to reach both ends Place the scanner where you can easily unplug the power cord If you plan to use the scanner in Germany observe the follow...

Page 15: ...ion Lock Screw 1 3 Plugging in the Scanner 1 4 Initialization 1 5 Connecting the Scanner to Your Computer 1 6 Connecting the scanner to a parallel interface 1 7 Understanding how SCSI interfaces work 1 8 Power on sequence 1 12 Installing the Scanner Software 1 12 1 R Ginger Rev C A5 size Chapter 1 97 07 23 Pass 1 DR Setting Up the Scanner 1 1 ...

Page 16: ... and be sure to place the scanner where you can easily unplug the power cord Also allow sufficient space above the scanner so that you can fully raise the document cover Keep the scanner away from high temperatures and humidity Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity Keep the scanner away from direct sunlight and strong light sources A...

Page 17: ... flat stable surface with the left side facing you 2 Turn the transportation lock screw to the unlocked position using a coin or similar object as shown below Note You will need to return the transportation lock screw to the locked position it you store or transport the scanner 1 1 R Ginger Rev C A5 size Chapter 1 97 07 23 Pass 1 DR Setting Up the Scanner 1 3 ...

Page 18: ...possible to change the voltage If the label on the back of the scanner does not show the correct voltage for your country contact your dealer 2 If any of the scanner s lights come on press the OPERATE button to turn the scanner off c Caution Whenever you turn off the scanner wait at least 10 seconds before turning it back on Rapidly turning it on and off can damage the scanner 1 2 1 3 L Ginger Rev...

Page 19: ...e scanner initializes the fluorescent lamps on the carriage flash If the carriage is not at the home position the left of the scanner it moves to the home position When the scanner has completed its initialization the READY light comes on If the scanner does not work as described turn it off Make sure that the power cord is firmly plugged in and that you have released the transportation lock screw...

Page 20: ... necessary Note IBM PS 2 computers and many other PCs have built in bidirectional parallel interfaces You do not need to install an additional one in these computers unless you need the built in parallel interface for your printer Connect the computer to the scanner s SCSI interface Install a SCSI interface board in your computer if necessary For a Macintosh computer connect the scanner to your Ma...

Page 21: ...se a standard shielded parallel interface cable 1 Make sure that both the scanner and computer are turned off 2 Connect the 25 pin end of the cable to the computer then tighten the screws on the sides of the connector 3 Plug the 36 pin end of the cable into the scanner s interface connector Then squeeze the wire clips together until they lock in place on both sides 1 4 1 5 R Ginger Rev C A5 size C...

Page 22: ...ous device Each device has a SCSI ID number the computer is usually number 7 and each of the other devices must have a different number between 0 and 6 Also the first device and the last device in the chain not including the computer must have a terminator No other device can have a terminator or if a terminator does exist it must be turned off The scanner has two 50 pin SCSI connectors and a buil...

Page 23: ...umber of the scanner to an unused number as described below 1 Locate the SCSI ID rotary switch on the rear panel of the scanner 2 To change the SCSI ID turn the dial to the desired number c Caution Do not set the SCSI ID to an ID number that is already assigned to another device The computer scanner and other devices will not function properly 1 6 R Ginger Rev C A5 size Chapter 1 97 07 23 Pass 1 D...

Page 24: ...t to your computer or if it is the last device in the daisy chain leave the internal SCSI terminator turned on It is on if the switch is up If the scanner is in the middle of a daisy chain turn the terminator switch off L Ginger Rev C A5 size Chapter 1 97 07 23 Pass 1 DR 1 10 Setting Up the Scanner ...

Page 25: ...on both sides 3 Connect the other end of the cable to the SCSI port of your computer or another SCSI device Note The SCSI port of the Macintosh is the larger port with the SCSI icon over it If you are connecting the scanner to a SCSI device other than the computer use a cable with 50 pin connectors on both ends 4 Connect the power cables of your computer scanner and other external SCSI devices 5 A...

Page 26: ...n the middle of the daisy chain may be left off if you don t use them Installing the Scanner Software Now that you have connected the scanner to your computer the next thing to do is install your scanner software Follow the instructions in the EPSON TWAIN Pro User s Guide Then read Chapter 2 Scanner Basics before your first scan Besides the scanner software your GT 12000 scanner also comes with th...

Page 27: ... Nishi _______ D Grady _______ Lights and Buttons 2 2 Scanner errors 2 3 Scanning 2 4 Removing the Document Cover for Oversized Documents 2 6 Using the Document Guide 2 8 2 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 1 ...

Page 28: ... of this light and the ERROR light indicate the type of error as shown in the table on the next page ERROR light red Comes on when an error occurs Along with the READY light this light indicates the type of error OPERATE button Turns the scanner on and off RESET button Returns the scanner to operating status after an error occurs ERROR light READY light OPERATE light OPERATE button RESET button 01...

Page 29: ...ectional parallel interface is not turned on Scanner errors If an error occurs the scanner stops operating and the READY and ERROR lights show the type of error See page 4 2 Determining the Type of Error for details ERROR light READY light Error type On On Command error Flashing Off Interface error Flashing Flashing Fatal error Off Off Option error R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 ...

Page 30: ... or images without first checking the copyright status 1 Turn on the scanner by pressing the OPERATE button The OPERATE light comes on 2 Turn on the computer and make sure that the scanner s READY light is on Open the document cover 01 07 00 03 L Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR 2 4 Scanner Basics ...

Page 31: ... scanned down Make sure that the document is aligned in the top left corner when facing the inside of the cover 4 Close the document cover gently so that the document does not move 03 01 03 03 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 5 ...

Page 32: ...able for an extended period of time they may stick to the glass Do not place heavy objects on top of the scanner 5 Open the scanning software make your settings and scan according to the directions in Chapter 2 Scanning With Your Software of the EPSON TWAIN Pro User s Guide Removing the Document Cover for Oversized Documents For thick documents or other materials you can remove the document cover ...

Page 33: ...rom external light c Caution Do not force the cover off the scanner or lift the cover from in front of the cover hinge This can cause damage to the cover Reattach the document cover by pushing straight down on the back of it until it clicks into place 03 06 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 7 ...

Page 34: ...to adjust for this shift This scanner comes with the document guide which allows you to make incremental changes to the angle of the document to correct for any slight shifts in the scanning process There are a few ways to use the document guides as described in the following pages If you need to be precise when scanning use one or both document guides to make the most precise scans possible guide...

Page 35: ...nto the right hole 2 Lay the grid document guide on the document table with the document guide holes over the screw holes in the scanner Make sure the larger document guide hole is on the right when facing the inside of the cover guide pin adjust pin 04 121 0 1 0 0 1 0 2 0 2 g 008 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 9 ...

Page 36: ... according to the directions in your software manual You can also use the document guide according to the directions below which are helpful if you find that your document slips or doesn t stay aligned using the above method The method below requires tape 1 Lay the grid document guide upside down on a flat surface the long hole will be to the left g 009 0 0 2 0 1 0 1 0 2 g 010 L Ginger Rev C A5 si...

Page 37: ...e Repeat this step for every document you want to scan placing one document next to another 3 Install the pins in the scanner s screw holes through the document guide s holes The guide pin screws into the left hole and the adjust pin screws into the right hole g 011 guide pin adjust pin 04 121 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 11 ...

Page 38: ...ument guide hole is on the right and your document faces down 5 Close the cover and scan according to the directions in your software manual Note If the scanned image appears slanted turn the adjust pin using a screwdriver to correct the angle of the document 0 1 0 0 1 0 2 0 2 g 013 L Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR 2 12 Scanner Basics ...

Page 39: ... The guide pin screws into the left hole and the adjust pin screws into the right hole 2 Lay the grid document guide on the document table with the document guide holes over the screw holes in the scanner Make sure the larger document guide hole is on the right when facing the inside of the cover 04 121 0 1 0 0 1 0 2 0 2 g 008 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 13...

Page 40: ...click Preview Document Source Flatbed Image Type 256 Grayscale Destination LineWork Scan Resolution 800 dpi 4 Make a marquee in the preview window to include the document guide s scale A and B and click Zoom Preview 07151 L Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR 2 14 Scanner Basics ...

Page 41: ...cales on the scanned image the starting points of the scales should match exactly If both scales start at the same line for example 0 skip to step 11 Otherwise go to the next step Matching Do not match A starts at 0 A starts at 0 B starts at 0 B starts at 2 07152 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 15 ...

Page 42: ... x 0 4 0 the value for scale A 0 If scale B starts at line 2 then 2 x 0 4 0 8 the value for scale B 0 8 0 0 8 4 0 2 The angle you need to adjust the adjust pin 0 2 9 Turn the arrow on the adjust pin to the number indicated by the calculated result 0 2 in the example above 10 To confirm this angle repeat steps 3 to 8 EPSON recommends you record the adjust pin s position for future reference 0 1 0 0...

Page 43: ...n the document table with the document guide holes over the screw holes in the scanner Make sure the larger document guide hole is on the right when facing the inside of the cover g 017 g 018 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 17 ...

Page 44: ...ay the grid document guide on top of your document with the document guide holes over the screw holes in the scanner Make sure the larger document guide hole is on the left when facing the inside of the cover g 019 g 020 L Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR 2 18 Scanner Basics ...

Page 45: ...gning the document to the proper position use tape to secure the document in place Repeat this step for every document you want to scan placing one document next to another 16 Remove the grid document guide g 021 g 023 R Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR Scanner Basics 2 19 ...

Page 46: ...guide holes over the screw holes in the scanner Make sure the larger document guide hole is on the right and your document faces down 18 Close the cover and scan according to the directions in your software manual g 024 L Ginger Rev C A5 size Chapter 2 97 07 23 Pass 2 DR 2 20 Scanner Basics ...

Page 47: ...zed film 3 14 Adjusting the angle of the transparency guide 3 15 The Auto Document Feeder 3 16 Unpacking the Auto Document Feeder 3 16 Installing the Auto Document Feeder 3 17 Installing the PageManager software 3 21 Loading paper in the Auto Document Feeder 3 21 Scanning from the Auto Document Feeder 3 24 Fixing paper jams in the Auto Document Feeder 3 26 Document specifications 3 29 3 R Ginger R...

Page 48: ...ransparencies strips of negatives or positives and slides in full color You can also scan normal reflective paper documents with the Transparency Unit installed Unpacking the Transparency Unit When you first open the package make sure that all the following items are included Contact your EPSON dealer if anything is missing or damaged unpack L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 2 ...

Page 49: ...t 1 Turn the unit so the glass side faces up 2 Remove both shipping screws as shown below 3 Secure the screws you just removed in the storage holes towards the center of the scanner as shown below c Caution If either screw is left in an outer hole while using the Transparency Unit the unit may be damaged 04 07 04 08 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 3 ...

Page 50: ...n the scanner on the unit s lamp assembly then returns to its home position Then turn off the scanner and remove the Transparency Unit Installing the Transparency Unit Follow the steps below to install the Transparency Unit 1 Make sure the scanner is turned off and unplug the power cable from the scanner 2 Remove the document cover from the scanner by holding the cover behind the hinge and lifting...

Page 51: ... with the pins in the holes 4 Close the Transparency Unit 5 Connect the Transparency Unit s connector to the option connector at the back of the scanner c Caution Do not put heavy objects on the Transparency Unit otherwise the unit may be damaged 04 10 04 11 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 5 ...

Page 52: ...the adjust pin Make sure the adjust pin s arrow faces directly towards the center of the guide pin Note These pins are the same as the ones provided with the scanner so you do not need to change them if they are already installed 3 Place the transparency guide on the scanner s document table as shown below adjust pin guide pin f 001b 0 2 0 1 0 1 0 2 0 f 002a L Ginger Rev C A5 size Chapter 3 97 07 ...

Page 53: ...and a reflective document mat for scanning normal paper documents are included with this unit To use the guides or mat see the appropriate section in the following pages You can easily scan 35 mm slides strips of 35 mm negative or positive film and 4 5 inch 102 127 mm film using the film holders See page 3 13 for information on using the document mat to scan normal documents with the Transparency ...

Page 54: ...e automatically controls the operation of the Transparency Unit Loading 35 mm slides 1 Load slides in the 35 mm slide holder face down as shown below Repeat this step for all the slides you scan 2 Place the slide holder on the document table Align the slide holder with the notch on the transparency guide as shown below f 003 f 004 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 8 Options ...

Page 55: ...ve film 1 Place the 35 mm filmstrip holder on a flat surface and remove a strip cover 2 Insert a strip of film in the filmstrip holder face down f 006 f 007 L 4 0 0 1 6 f 008 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 9 ...

Page 56: ...n 4 Place the filmstrip holder on the document table and align it with the notch on the transparency guide as shown below Loading medium format film 1 Place the medium format film holder on a flat surface and open a strip cover f 009 f 011 f 012 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 10 Options ...

Page 57: ...he cover Repeat steps 1 through 3 for all the film you scan 4 Place the holder on the document table and align it with the notch on the transparency guide as shown below f 014 f 015 f 016 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 11 ...

Page 58: ...lm holder on a flat surface and open a cover 2 Insert the film in the holder face down 3 Close the cover Repeat steps 1 through 3 for all the film you scan f 017 f 019 f 020 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 12 Options ...

Page 59: ...e Transparency Unit installed always insert the reflective document mat included with this unit as described below 1 Open the Transparency Unit and remove the transparency guide from the scanner s document table if necessary 2 Slide the mat into place and insert the tabs into the slots on the Transparency Unit f 021 04 38 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 13 ...

Page 60: ...ansparencies or film that is larger than the guides on the document table put the transparency or film directly on the document table and align it with the notch on the transparency guide as shown below The maximum film size is 290 420 mm If the reflective document mat is installed in the Transparency Unit remove it Then close the Transparency Unit 04 39 f 022 L Ginger Rev C A5 size Chapter 3 97 0...

Page 61: ...e If you find that your scanned image s edges are being scanned at a slight angle adjust the angle of scanning by turning the adjust pin Most scanners scan at an angle due to the movement of the carriage The direction and degree you should turn the adjust pin depends on your individual scanner and the placement of the document to be scanned You may want to experiment with this feature to determine...

Page 62: ...er is particularly useful for OCR optical character recognition scanning or for creating an image database Unpacking the Auto Document Feeder When you first open the package make sure that the following items are included Contact your EPSON dealer if anything is missing or damaged add4 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 16 Options ...

Page 63: ...large so you should clear the space around the scanner Follow the steps below to install the Auto Document Feeder on your EPSON scanner 1 Make sure your scanner is turned off and unplug the scanner s power cable 2 Remove your scanner s document cover by holding the cover behind the hinge and lifting the back of the cover straight up 04 09 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options...

Page 64: ...the scanner into the holes in the back of the scanner and secure them as shown below 4 Place the two knobs that are enclosed with the Auto Document Feeder beside the scanner 04 42 04 43 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 18 Options ...

Page 65: ... the holes of the Auto Document Feeder over the screws Note The Auto Document Feeder is heavy so you may need to have someone help you lift it 6 Secure the knobs to the ends of the screws 04 44_1 04_44_2 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 19 ...

Page 66: ...he backing from the stopper and from the paper out support which are provided with the Auto Document Feeder Then attach the stopper and paper out support to the scanner as shown below 9 Close the Auto Document Feeder new 1 04_09 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 20 Options ...

Page 67: ...OM into the CD ROM drive and double click the Presto PageManager Installer icon Follow the on screen instructions to complete installation For details about using PageManager open online help from the Help menu in PageManager Loading paper in the Auto Document Feeder Your Auto Document Feeder can automatically load up to 30 sheets of the following paper sizes based on a paper weight of 17 lbs and ...

Page 68: ...side you want to scan faces up Then adjust the edge guides to match the size of your paper If your document is in portrait orientation meaning the top and bottom edges are shorter than the side edges insert the document with the bottom edge closest to the document feed path 04 48 04 492 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 22 Options ...

Page 69: ...osest to the document feed path Note Make sure the side of document you want to scan faces up If you load multiple pages in the Auto Document Feeder the Feeder will feed from the bottom To automatically scan both sides of a document make the Double side setting in EPSON TWAIN Pro 04 49 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 23 ...

Page 70: ... or using the feeder Scanning from the Auto Document Feeder The scanning instructions are divided into two sections read Scanning an entire image to scan an entire document or image or read Scanning only part of an image to scan only a certain part of an image or document Scanning an entire image You do not need to use the preview feature when scanning a full document or image The scanner automati...

Page 71: ...ra pages may not feed properly 2 Start the PageManager software and select Acquire from the File menu 3 Click Preview The document is ejected after previewing 4 Make a marquee frame around a certain area to define the part of the image you want to scan by dragging the mouse pointer over that area If necessary make multiple marquees to scan multiple parts of the image See Chapter 3 of the EPSON TWA...

Page 72: ...ing EPSON TWAIN Pro settings 8 Click Scan to scan a single marquee or click Scan All to scan multiple marquees Fixing paper jams in the Auto Document Feeder If a paper jam occurs first open the Auto Document Feeder s cover then determine where the paper jam occured 04_12 L Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR 3 26 Options ...

Page 73: ...rwise the paper may tear making it more difficult to remove If paper jams at the paper eject position Open the jam release cover and slowly pull the jammed paper out of the feeder mechanism Be careful not to pull too hard otherwise the paper may tear making it more difficult to remove 04_13 04_14 R Ginger Rev C A5 size Chapter 3 97 07 23 Pass 3 DR Options 3 27 ...

Page 74: ... the position using the adjustment dial If the upper side of the scanned image is missing If the document does not feed to the proper position on the document table turn the dial clockwise to a higher number The position changes in 1 mm increments m m m m 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 05 08 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 mm mm 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 05 10 L Ging...

Page 75: ...described on page 3 20 if this problem occurs Document specifications Paper size Direction A3 LD B4 Legal A4 Letter B5 A5 140 148 mm Portrait A4 Letter B5 A5 Landscape Operating condition 5 to 35 C 10 to 80 RH Weight 50 to 127 g m2 over 110 g m2 the operating condition is 15 to 25 C 40 to 70 RH Paper quality High quality bond or thermal paper Document type Documents printed with impact printers la...

Page 76: ...he document is not a multipart form or bound The document has no rear carbon coating The document has no cut out areas Other precautions Do not feed photographic sheets or particularly valuable original artwork into this automatic document feeder misfeeding a document may result in accidental wrinkling or damage When you are scanning high quality color or halftone documents it is recommended you o...

Page 77: ...blems and Solutions 4 4 Maintaining the Scanner 4 9 Replacing the fluorescent lamps 4 10 Transporting the Scanner 4 10 Recommended Equipment 4 11 RAM and hard disk size 4 11 Accelerator boards 4 11 Video cards 4 12 Monitors 4 12 File compression software 4 12 4 R Ginger Rev C A5 size Chapter 4 97 07 24 Pass 0 DR Troubleshooting and Maintenance 4 1 ...

Page 78: ...e the appropriate section below the table to determine the correct solution to the error If the information in the appropriate section below the table does not help you solve the problem see Problems and Solutions on page 4 4 Also see the documentation that came with your software computer and printer for possible solutions Indicator lights If an error occurs the scanner stops operating and the RE...

Page 79: ...al error This indicates one of the following problems One or more fluorescent lamps need to be replaced The transportation lock lever is not released The scanner is broken There is a problem such as an open cover with the optional transparency unit or the optional automatic document feeder Check that the transportation lock lever is released and check any installed options then push the RESET butt...

Page 80: ...the computer is turned on The scanner does not start scanning Make sure that you have selected the correct interface port and settings with your software Also make sure the interface board on your computer is properly installed If you are using the SCSI interface confirm that the terminator and SCSI ID are correctly set up See page 1 8 If you have other expansion boards in your computer make sure ...

Page 81: ...s the computer may not have enough memory left See your software and computer manuals The entire image is distorted or blurred Make sure that the document is placed flat against the document table You may have accidentally moved the document during scanning Check the position of the document and do not move it while the scanner is operating See that the scanner is not tilted or placed on an unstab...

Page 82: ...he edges of the image may be discolored Cover the edges of the document with opaque paper to block outside light If part of the document extends beyond the document table that edge may not be in contact with the document table Change the position of the document The image is faint or out of focus Check that the document is placed flush against the document table Make the brightness setting in your...

Page 83: ...anned image file into your application software make sure the file format is one your software can read Also check that the image settings in your application are appropriate for the type of image you want to scan See your software manual A line of dots is always missing in the scanned image If this happens in your printed image only your printer or its print head is probably malfunctioning See yo...

Page 84: ...als for information on color matching and calibration Printed colors are different from those in the original image Exact reproduction of colors is very difficult The reason for this is explained in your Color Guide See your software manual or your printer documentation for guidance on color matching The printed image is larger or smaller than the original size Change the image size settings in yo...

Page 85: ...ry cloth Be sure that there is no dust on the glass of the document table Dust can cause white spots in your scanned image c Caution Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Never use alcohol thinner or corrosive solvent to clean the scanner These chemicals can d...

Page 86: ...nk repairs or adjustments are necessary consult your dealer Transporting the Scanner If you need to transport the scanner a long distance or store it for an extended period follow the steps below to secure the carriage 1 Turn on the scanner and wait until the carriage moves to the home position the left of the scanner when facing the underside of the cover Then turn off the scanner 2 Secure the tr...

Page 87: ...sing read this section While it does not contain specific recommendations it describes various possibilities for improving your scanning system For further information contact your dealer or an experienced scanner user RAM and hard disk size Scanned images can use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk than you have us...

Page 88: ...solution monitor if you do precise color work but first be sure you have the right video card File compression software Many different programs are available to make image files smaller for storage or transmission For example they can enable you to store a 3 MB image file on a 1 44 MB floppy disk Some compression software can compress images and restore them with no loss of data or quality others ...

Page 89: ... _______ Scanner Specifications A 2 Scanning A 2 Electrical A 3 Environmental A 4 Safety approvals A 4 Source document A 5 Parallel interface A 5 SCSI interface A 6 Initialization Methods A 7 A R Ginger Rev C A5 size Appendix A 97 07 23 Pass 0 DR Technical Specifications A 1 ...

Page 90: ...re Color separation RGB color filters on CCD Reading sequence Monochrome One pass scanning Color line sequence One pass scanning R G B Zoom 50 to 200 in 1 steps Image data 12 bits in out Brightness 7 levels Line Art settings Fixed threshold Text Enhancement Technology enable disable selectable Interface Bidirectional parallel and SCSI Light source Xe gas cold cathode fluorescent lamp Reliability 1...

Page 91: ...o 264 V Rated frequency 50 to 60 Hz Input frequency 49 5 to 60 5 Hz Rated current 1 2 A 0 7 A Power consumption Approx 60W 75 W maximum with optional unit Note Check the label on the back of the scanner for the voltage of your scanner R Ginger Rev C A5 size Appendix A 97 07 23 Pass 0 DR Technical Specifications A 3 ...

Page 92: ...unlight or near a strong light source should be avoided Note Specifications are subject to change without notice Safety approvals Safety standards 120V model UL 1950 CSA C22 2 950 220 240V model EN 60950 VDE EN 60950 Nordic Deviation NEMKO EMC 120V model FCC part 15 subpart B class B CSA C108 8 class B 220 240V model EN55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 8...

Page 93: ... Bidirectional parallel interface Data format 8 bit parallel Synchronization By external strobe pulse Handshaking By ACKNLG and BUSY signals Logic level Input output data and interface control signals are TTL compatible Connector type 36 pin Centronics type connector Connector pin arrangement 18 36 1 19 4 1 R Ginger Rev C A5 size Appendix A 97 07 23 Pass 0 DR Technical Specifications A 5 ...

Page 94: ...ase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI ID Setting Selectable from 0 to 7 Terminator Internal terminator selectable enable disable Connector type Two 50 pin connectors Connector pin arrangement 25 50 1 26 4 4 L Ginger Rev C A5 size Appendix ...

Page 95: ...ned on The scanner receives an INIT signal from the parallel interface pin 31 goes LOW The scanner receives a SCSI Reset signal from the SCSI interface Software initialization Software sends the ESC initialize the scanner command The scanner receives a SCSI Bus Device Message R Ginger Rev C A5 size Appendix A 97 07 23 Pass 0 DR Technical Specifications A 7 ...

Page 96: ...L Ginger Rev C A5 size Appendix A 97 07 23 Pass 0 DR A 8 Technical Specifications ...

Page 97: ..._______ Grady _______ For United Kingdom and the Republic of Ireland Users B 2 For Australian Users B 4 For Singapore Users B 5 For Hong Kong Users B 5 For Philippines Users B 6 B R Ginger Rev C A5 size Appendix B 07 23 97 Pass 0 Contacting Customer Support B 1 ...

Page 98: ...rs If you purchased your scanner in the UK or the Republic of Ireland Epson UK Limited provides a range of customer services and technical support Note For customers in the Republic of Ireland please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections For example the Enquiry Desk fax number 01442 227271 should be dialed as 0044 1442 227271 from the ...

Page 99: ...ple routine to register your document request and once you have entered your telephone and fax numbers Faxon Epson will fax a copy of the document catalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon Epson again and enter the document ID numbers The documents will be faxed to you automatically EPtec Bulletin Board Service Call the Epson Bulletin...

Page 100: ...02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your m...

Page 101: ...s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hon...

Page 102: ...tline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 L Ginger Rev C A5 s...

Page 103: ... 2 3 2 B81311 2 3 16 Button 2 2 3 OPERATE 2 2 2 4 RESET 2 2 3 C Color stripe 3 15 Command error 2 3 Connecting scanner to computer 1 6 12 SCSI device 1 11 Customer support B 2 6 D Daisy chain 1 8 1 10 1 12 Destination 2 14 Document condition 3 30 Document cover close 2 5 open 2 4 reattach 2 7 remove 2 6 Document guide 2 8 20 clear 2 8 20 grid 2 8 20 Document mat 3 7 Document source 2 14 Proof Sign...

Page 104: ...G Guide pin 2 9 2 11 3 6 H Hard disk 1 12 4 11 I IBM PS2 1 6 Image Type 2 14 Install Auto Document Feeder 3 17 20 PageManager 3 21 scanner software 1 12 transparecy guide 3 6 7 Transparency Unit 3 4 7 Interface cable 3 error 2 3 4 3 L Landscape orientation 3 21 3 23 3 29 Light 2 2 3 ERROR 2 2 OPERATE 2 2 2 4 READY 2 2 2 4 LineWork Scan 2 14 Lock screw transportation 1 3 4 10 M Macintosh SCSI port ...

Page 105: ...e SCSI 1 12 Precaution 3 30 Preview 2 14 Problems and solutions 4 4 8 Q Q A 4 4 8 R RAM 4 11 READY light 2 2 4 4 2 Recommended equipment 4 11 12 Reflective document mat 3 7 3 13 installation 3 13 14 removing 3 14 Removing document cover 2 6 7 reflective document mat 3 14 shipping screw Transparency Unit 3 3 RESET button 2 2 3 Resolution 2 14 S Safety apprpval specifications A 4 Safety information ...

Page 106: ... SCSI 2 T Terminator 1 8 1 10 built in 1 10 SCSI 1 10 switch 1 10 Text Enhancement Technology TET 1 Transparency guide 3 6 7 Transparency Unit 3 2 15 installation 3 4 7 scanning normal documents 3 13 14 unpacking 3 2 Transportation lock screw 1 3 4 10 Transporting scanner 4 10 11 Troubleshooting 4 4 8 U Unit Transparency 3 2 15 UNLOCK position 1 3 Unpacking Auto Document Feeder 3 16 Document Guide...

Page 107: ...No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S ...

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