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Problem Solver
139
R4CC530
long.bk
Rev. E
A5 size
TROUB.fm
6/23/03
R
Proof Sign-off:
ABE J. Hashimoto, S. Yamamoto
H. Kimura
S. Halvorson
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The paper size setting in your
application software or printer
driver does not match the size
of the paper you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size of
the continuous paper you are
using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode. See “Changing
default settings” on page 122.
The top margin or top-of-form
position setting is incorrect.
Check and adjust the margin or
top-of-form position settings in your
application software. See the printable
area specifications in “Printable area” on
page 219.
You can also adjust the top-of-form
position using the Micro Adjust
function. However, settings made in
Windows applications override settings
made in the Micro Adjust mode. See
“Adjusting the top-of-form position” on
page 64.
The printer driver settings you
want to use are not selected in
your software.
Choose the correct printer driver setting
from the Windows desktop or in your
application before printing.
You moved the paper using
the knob while the printer was
on.
Adjust the top-of-form position using
the Micro Adjust function. See
“Adjusting the top-of-form position” on
page 64.
c
Caution:
Never use the knob to adjust the top-of-form position; this may damage
the printer or cause it to lose the top-of-form position.