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Epson Expression Home XP-310, User Manual

The Epson Expression Home XP-310 is a versatile printer designed for home use. With its compact size and user-friendly interface, setting it up is a breeze. Enhance your printing experience with the (Spanish) Guía De Instalación manual, available for free download from manualshive.com to ensure successful installation and usage.

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White or Dark Lines in Printout

If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Make sure the paper type setting matches the type of paper you loaded.

• Make sure you loaded the printable side of the paper correctly for your product.

• Turn off any high speed settings in your product software.

• Align the print head.

• You may need to replace the ink cartridges.

Parent topic:

Solving Print Quality Problems

Related concepts

Print Head Cleaning
Print Head Alignment

Related references

Paper or Media Type Settings

Related tasks

Selecting Advanced Print Settings - Windows
Selecting Printing Preferences - OS X

Related topics

Replacing Ink Cartridges

Blurry or Smeared Printout

If your printouts are blurry or smeared, try these solutions:

• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.

• Use a support sheet with special paper, or load special paper one sheet at a time.

• Make sure your paper meets the specifications for your product.

• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

• Make sure the paper type setting in your product software matches the type of paper you loaded.

• Remove each sheet from the output tray as it is printed.

• Avoid handling printouts on glossy paper right after printing to allow the ink to set.

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Summary of Contents for Expression Home XP-310

Page 1: ...XP 310 User s Guide ...

Page 2: ......

Page 3: ...ng the Power Off Timer Setting OS X 20 Epson Connect Solutions for Smartphones Tablets and More 21 Using Epson Email Print 22 Using the Epson iPrint Mobile App 22 Using Google Cloud Print 22 Using AirPrint 23 Wi Fi Networking 25 Wi Fi Infrastructure Mode Setup 25 Selecting Wireless Network Settings From the Control Panel 26 Wi Fi Direct Mode Setup 28 Enabling Wi Fi Direct Mode 29 Wi Fi Protected S...

Page 4: ...Copies 53 Paper Type Settings Copying 54 Paper Size Settings Copying 55 Copying Options 55 Printing from a Computer 57 Printing with Windows 57 Selecting Basic Print Settings Windows 57 Basic Print Options Windows 60 Selecting Advanced Print Settings Windows 60 Advanced Print Quality Settings Windows 62 Advanced Print Options Windows 63 Color Management Options Windows 63 Selecting Print Layout Op...

Page 5: ...oduct Button 85 Scanning 86 Starting a Scan 86 Starting a Scan Using the Product Control Panel 86 Changing Default Scan Button Settings 88 Starting a Scan Using the Epson Scan Icon 88 Starting a Scan from a Scanning Program 91 Selecting Epson Scan Settings 93 Scan Modes 93 Selecting the Scan Mode 94 Scanning in Full Auto Mode 94 Available Image Adjustments Full Auto Mode 97 Scanning in Home Mode 9...

Page 6: ...oduct 133 Inserting a Memory Card 133 Memory Card Types 134 Memory Card File Specifications 135 Removing a Memory Card 135 Printing from a Memory Card 136 Viewing and Printing Photos 136 Viewing and Printing Individual Photos 136 Selecting Print Settings for Photos Displayed on the LCD Screen 138 Print Setting Options Photo Mode 139 Transferring Photos on a Memory Card 139 Setting Up File Sharing ...

Page 7: ...e Nozzles Using the Product Control Panel 164 Checking the Nozzles Using a Computer Utility 167 Print Head Cleaning 168 Cleaning the Print Head Using the Product Control Panel 169 Cleaning the Print Head Using a Computer Utility 170 Print Head Alignment 172 Aligning the Print Head Using the Product Control Panel 173 Aligning the Print Head Using a Computer Utility 175 Cleaning the Paper Path 176 C...

Page 8: ...93 Paper Jam Problems 194 Paper Ejection Problems 195 Solving Problems Printing from a Computer 195 Nothing Prints 196 Product Icon Does Not Appear in Windows Taskbar 197 Error After Cartridge Replacement 197 Printing is Slow 198 Solving Page Layout and Content Problems 199 Inverted Image 199 Too Many Copies Print 200 Blank Pages Print 200 Incorrect Margins on Printout 200 Border Appears on Border...

Page 9: ...ide Down 212 Scanned Image Colors Do Not Match Original Colors 213 Scan Area is Not Adjustable in Thumbnail Preview 213 Scanned Image Edges are Cropped 214 Solving Memory Card Problems 214 Memory Card Does Not Fit Into a Slot 214 Cannot View or Print Photos from a Memory Card 214 Cannot Transfer Photos To or From a Memory Card 215 Uninstall Your Product Software 215 Uninstalling Product Software W...

Page 10: ...fety Instructions 228 General Product Safety Instructions 228 Ink Cartridge Safety Instructions 230 LCD Screen Safety Instructions 231 Wireless Connection Safety Instructions 231 FCC Compliance Statement 231 Software Notice 232 Trademarks 236 Copyright Notice 236 libTIFF Software Acknowledgment 237 A Note Concerning Responsible Use of Copyrighted Materials 237 Default Delay Times for Power Managem...

Page 11: ...XP 310 User s Guide Welcome to the XP 310 User s Guide For a printable PDF copy of this guide click here 11 ...

Page 12: ... Google Cloud Print Using AirPrint Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and the power light 2 The home button 3 The LCD screen 4 The arrow buttons and t...

Page 13: ... squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button 3 Press the ar...

Page 14: ...he arrow buttons to select a language and press the OK button 6 Press the home button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics 14 ...

Page 15: ...Product Parts Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 15 ...

Page 16: ...1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar beneath 5 Memory card slot 6 Memory card access light Parent topic Product Parts Locations 16 ...

Page 17: ...Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations 17 ...

Page 18: ...duct s energy efficiency Changing the Power Off Timer Setting From the Control Panel Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting OS X Parent topic Product Basics Changing the Power Off Timer Setting From the Control Panel You can use the product s control panel to change the time period before the printer turns off automatically 1 Press the home button if nece...

Page 19: ...t the product to automatically turn off when it is not in use Then press the OK button 6 Press the home button to exit Parent topic The Power Off Timer Changing the Power Off Timer Setting Windows You can use the printer software to change the time period before the printer turns off automatically 1 Access the Windows Desktop right click the product icon in the Windows taskbar and select Printer S...

Page 20: ...ou can use the printer software to change the time period before the printer turns off automatically 1 Do one of the following OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select S...

Page 21: ...ow Parent topic The Power Off Timer Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home office or even across the globe You can use your smartphone tablet or computer Epson offers two solutions to print and scan from anywhere Epson Email Print and the Epson iPrint Mobile App Using Epson Email Print Using the Epson iPrint Mobil...

Page 22: ...n iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App lets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your device send it as an email or upload it to an online service such as Box Dropbox Evernote or Google Drive 1 Set up your product on a netwo...

Page 23: ...ct the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product i...

Page 24: ...r wireless printing See the link below 3 Connect your Apple device to the same wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics 24 ...

Page 25: ...inting a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 25 ...

Page 26: ...ll your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your...

Page 27: ...down arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow When you finish entering characters press the OK button 6 If you want to print a network setup report press the start button Otherwise press the stop b...

Page 28: ...int mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet...

Page 29: ...Press the home button if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button You see this screen 3 Press the arrow buttons to select Wi Fi Direct Setup and press the OK button 4 Press the down arrow button then press the OK button to change the Wi Fi Direct password Note If you have already connected devices or computers to your product via Wi Fi Direct they will be d...

Page 30: ...own arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow When you finish entering characters press the OK button 6 Press the OK button 30 ...

Page 31: ...n Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no...

Page 32: ...lect Wi Fi Setup and then press OK 4 Press the up or down arrow button select Push Button Setup WPS and press OK 5 Follow the instructions on the LCD screen to complete WPS setup Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home bu...

Page 33: ... press the OK button You see this screen 4 Press the start button to print the network status sheet Press the stop button if you want to cancel the operation Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi Networking 33 ...

Page 34: ...er or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi c...

Page 35: ... install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabl...

Page 36: ...ou see this screen 3 Press the left or right arrow buttons to select Disable Wi Fi and press the OK button 4 Press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections 36 ...

Page 37: ...Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 37 ...

Page 38: ...r stopper on the end Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 38 ...

Page 39: ...ge first against the right side and beneath the line on the left edge guide 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 39 ...

Page 40: ...above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 40 ...

Page 41: ...ll out the output tray and open the paper stopper on the end 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 41 ...

Page 42: ...e side up and short edge first against the right side 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 42 ...

Page 43: ... guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 43 ...

Page 44: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 44 ...

Page 45: ...ghtly 7 Flip the feeder guard back Always follow these envelope loading guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin Parent topic Loading Paper 45 ...

Page 46: ...Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Based on 20 lb 75 g m paper weight Do not load paper above the arrow mark inside the left edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Avail...

Page 47: ...8 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 Epson Ultra Premium Photo Paper 4 6 inches 102 152 mm S042181 60 Glossy S042174 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches S042182 25 216 279 mm S042175 50 Epson Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches ...

Page 48: ...16 279 mm Epson Photo Quality Self adhesive A4 8 3 11 7 inches S041106 10 Sheets 210 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Pap...

Page 49: ...ive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium P...

Page 50: ...urface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each ot...

Page 51: ...3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 51 ...

Page 52: ...s and types of paper including Epson special papers 1 Place your original document or photo on the product 2 Load the paper you want to print on in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Copy and press the OK button You see this screen 5 To print more than one copy press the up and down arrow buttons to select the number up to 99 6 Press the left and r...

Page 53: ...ssary settings 9 When you are ready to copy press the start button Note To cancel copying press the stop button Selecting Print Settings for Copies Parent topic Copying Related topics Placing Originals on the Product Loading Paper Selecting Print Settings for Copies You can change the settings used for printing copies 1 Press the arrow button shown on the screen displaying the current print settin...

Page 54: ...etting you want and press the left or right arrow button to select the option you want for the setting 3 When you finish selecting settings press the OK button Paper Type Settings Copying Paper Size Settings Copying Copying Options Parent topic Copying Documents or Photos Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting ...

Page 55: ...ote You can copy on these paper sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Parent topic Selecting Print Settings for Copies Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description ...

Page 56: ...ercentage you select as the Custom Size setting Custom Size 25 to 400 Sizes the copy at the selected percentage unless you select Auto Fit as the Reduce Enlarge setting Paper Type Plain Paper Adjusts printer settings for the selected paper type Photo Paper Quality Standard Quality Provides good quality for most copies Draft Provides lower quality for draft copies Density Various levels Adjusts the...

Page 57: ...ith Windows Printing with OS X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows Selecting a Printing Preset Windows Printi...

Page 58: ...rint option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 58 ...

Page 59: ...ss Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details If you are printing a document or a photo with borders select Borders 8 Select the orientation of your document or photo as shown in the printer settings window Note If you are printing an envelope select Landscape 9 Select any of the available prin...

Page 60: ...a statue you may want to turn off Fix Photo to retain the special color effects Fix Red Eye Reduces or removes red eye in photos Reverse Order Prints multi page print jobs last page first Print Preview Displays a preview of your printout before printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright Wh...

Page 61: ...tions settings for your printout Select the type of paper you loaded Note Check the paper type settings list for details Select the print quality setting you want to use Note Check the print quality settings list for details Select the size of the paper you loaded 61 ...

Page 62: ...nt Advanced Print Quality Settings Windows Advanced Print Options Windows Color Management Options Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Advanced Print Quality Settings Windows You can select any of the print quality settings to fine tune the quality of you...

Page 63: ...resolution images such as screen captures or images from the Web Print Preview Displays a preview of your printout before printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Advanced Print Settings Windows Color Management O...

Page 64: ...must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you turn off color management in your printer software using the Off No Color Adjustment option You can then manage color using only your application software Parent topic Selecting Advanced Print Setting...

Page 65: ...r photo select the Reduce Enlarge Document checkbox and select sizing options To print on both sides of your paper select the 2 sided printing options To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select the Multi Page checkbox and select the options you want To print multiple copies and arrange their print order select the Copies options 65 ...

Page 66: ...e Expansion setting you may see white borders on your printed photo To print the borderless image at its actual size without scaling select Retain Size as the Enlargement Method setting To add a watermark to your printout select Watermark settings To rotate or flip the printed image select the Rotate 180 or Mirror Image checkboxes Parent topic Printing with Windows Selecting a Printing Preset Wind...

Page 67: ...of settings 3 Use any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 67 ...

Page 68: ...1 Click OK to save your settings You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 68 ...

Page 69: ...tus click Check Ink Levels Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right c...

Page 70: ...ettings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 70 ...

Page 71: ...ttings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows 71 ...

Page 72: ...ettings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updat...

Page 73: ...opic Printing from a Computer Selecting Basic Print Settings OS X Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your produc...

Page 74: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 74 ...

Page 75: ...t window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu 75 ...

Page 76: ...k the paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Settings OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings OS X Printing Your Document or Photo OS X 76 ...

Page 77: ...int speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting ...

Page 78: ...the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the pri...

Page 79: ...ges select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn o...

Page 80: ...rent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custom...

Page 81: ...ye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your...

Page 82: ...s on the Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Permit temporary black printing Allows you to print using black ink when color ink is expended High Speed Printing Speeds up printing but may reduce print qua...

Page 83: ...rience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job control ...

Page 84: ... icon To pause printing for all queued print jobs click the Pause Printer icon To check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the button next to the print job To pause a print job click the button next to the print job To resume a print job click the button To pause printing for all queued print jobs click the large Pause button To check ink status click t...

Page 85: ...Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing from a Computer 85 ...

Page 86: ...opic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing ...

Page 87: ... program you want to use and resize your image if necessary from an option screen on your computer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail To PC WSD lets you manage network scanning in Windows 8 x Windows 7 or Windows Vista English only Note To use this feature you must first set up WSD Web Servic...

Page 88: ...Open the Applications folder click Epson Software and click Event Manager 2 Open the Scanner Windows or Select Scanner OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager wind...

Page 89: ...th Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 89 ...

Page 90: ...You see an Epson Scan window like this Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture 90 ...

Page 91: ...o correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your prod...

Page 92: ...You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 92 ...

Page 93: ... levels of control over your settings Full Auto Mode This mode automatically detects the type of content you are scanning selects settings for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned...

Page 94: ...ing in Office Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start Epson Scan ...

Page 95: ...You see this window 95 ...

Page 96: ...o change the scanned file settings click File Save Settings 3 Click Scan Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecti...

Page 97: ...her features and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it i...

Page 98: ...You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 98 ...

Page 99: ...e area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save se...

Page 100: ... the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 100 ...

Page 101: ...review image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 101 ...

Page 102: ...a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 102 ...

Page 103: ...ee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Doc...

Page 104: ...evel at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on t...

Page 105: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 105 ...

Page 106: ...file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning in...

Page 107: ...scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window 107 ...

Page 108: ...k OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concep...

Page 109: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 109 ...

Page 110: ...ed marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other...

Page 111: ...ghtness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you ...

Page 112: ...You see this window 112 ...

Page 113: ...nt to use Before making adjustments click the image or scan area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your...

Page 114: ...can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure to click inside the scan area befo...

Page 115: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 115 ...

Page 116: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 116 ...

Page 117: ...e All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment sett...

Page 118: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Page 119: ...s you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you nee...

Page 120: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 120 ...

Page 121: ...e of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 121 ...

Page 122: ...nail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumbnail...

Page 123: ...e amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dp...

Page 124: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 124 ...

Page 125: ...ptional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when mult...

Page 126: ...Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned image...

Page 127: ...l if available Select any other available scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan Your scanned file is saved in the folder you selected Available Scan Settings OS X Image Capture 127 ...

Page 128: ...he preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with OS X Using Image Capture Scanning Special Projects Your product s scanning software offers various options to ...

Page 129: ...n you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK 129 ...

Page 130: ... bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the s...

Page 131: ... you want to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning p...

Page 132: ...Selecting Epson Scan Settings 132 ...

Page 133: ... one memory card at a time into a memory card slot on your product 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory car...

Page 134: ...h Your Product Related references Memory Card Specifications Memory Card Types You can insert these types of memory cards in your product Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro M2 MagicGate Memory Stick Duo SDXC SDHC SD miniSDHC miniSD microSDXC...

Page 135: ...f files Up to 2000 Parent topic Inserting a Memory Card Removing a Memory Card After you finish working with a memory card you can check to make sure it is safe to remove it from your product Caution Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card 1 Make sure the memory card access light is not flashing 1...

Page 136: ...See these sections to print photos from a memory card inserted into your product Viewing and Printing Photos Parent topic Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product s LCD screen Viewing and Printing Individual Photos Selecting Print Settings for Photos Displayed on the LCD Screen Print Setting Options Photo...

Page 137: ... that you want to view or print 4 Press the arrow buttons to select one or more copies of the photo up to 99 5 To view additional photos and select others for printing press the arrow buttons and repeat the selections above 6 To view the print settings for the photos press the OK button You see the current settings 137 ...

Page 138: ...sed for printing photos displayed on the LCD screen 1 Press the arrow button shown on the screen displaying the current print settings You see this screen 2 Do the following as necessary to select settings To change the selected option for the current print setting press the left or right arrow button and select the option you want To select a different print setting press the up or down arrow but...

Page 139: ...mory card slot on your product Setting Up File Sharing for Photo Transfers From Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic Using Memory Cards With Your Product Setting Up File Sharing for Photo Transfers From Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product you may need to set up your ...

Page 140: ... select the removable disk icon OS X with a USB connection Look for the removable disk icon on your desktop or computer window then select it OS X with a network connection Select the hard drive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that c...

Page 141: ...ed Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home button if necessary 3 Press the left or right arrow buttons select Personal Stationery and press the OK button 141 ...

Page 142: ...Music Paper Note View the images for each option to preview the design layout 6 When you see a message asking you to load paper press the OK button 7 To print more than one sheet press the up or down arrow buttons to select the number up to 99 8 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related topic...

Page 143: ...er Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary 4 Press the left or right arrow button select Personal Stationery and press the OK button 5 Press the left or right arrow button select Writing Papers and press the OK button 143 ...

Page 144: ...o load paper press the OK button 10 To print more than one sheet press the up or down arrow to select the number up to 99 11 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related tasks Inserting a Memory Card Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthl...

Page 145: ... button select Calendar and press the OK button 5 Press the left or right arrow button and press the OK button to select one of the following settings Weekly prints a Sunday to Saturday week long calendar with hourly divisions Monthly prints a monthly calendar for a chosen month and year Note View the images for each option to preview the design layout 145 ...

Page 146: ... 8 When you see a message asking you to load paper press the OK button 9 To print more than one sheet press the up or down arrows to select the number up to 99 10 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related topics Loading Paper 146 ...

Page 147: ...ck Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Chec...

Page 148: ...tton You see this screen Note The display is different depending on which ink cartridges are low or expended if any Displayed ink levels are approximate 3 Do one of the following If you are finished select Back and press the OK button 148 ...

Page 149: ...y Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status access the W...

Page 150: ...the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences 150 ...

Page 151: ...e See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 151 ...

Page 152: ...ck select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see a window like this 152 ...

Page 153: ...k3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setu...

Page 154: ...ke sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliabilit...

Page 155: ...ges need to be replaced and press the OK button then choose Replace now If you are replacing a cartridge before you see a message on the LCD screen press the home button if necessary and select Setup Select Maintenance then select Ink Cartridge Replacement and press the OK button 2 Lift up the scanner unit 155 ...

Page 156: ...ispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Before opening the new cartridge package shake it gentl...

Page 157: ...ackage Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Remove the yellow tape from the side of the cartridge Caution Do not remove any other labels or seals or ink will leak 157 ...

Page 158: ...unit 9 Press the start button The print head moves to its home position and the printer starts charging the ink This takes about 4 minutes When you see the Ink Cartridge Replacement screen ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink 158 ...

Page 159: ...placing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on screen instructions for replacing an ink cartridge This method allows you to replace a cartridge before it is low or expended if it is too old for example 1 Do one of the following Windows Access the Windows Desktop rig...

Page 160: ... necessary Parent topic Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing 160 ...

Page 161: ...o cancel your print job 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document Epson Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent t...

Page 162: ...lect Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver You see a screen like this 6 Select On as the Permit temporary black printing setting 7 Click OK 8 Close the utility window 9 Load plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plai...

Page 163: ...ears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink ...

Page 164: ...u don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged no...

Page 165: ...select Setup and press the OK button 4 Press the arrow buttons to select Maintenance and press the OK button You see this screen 5 Press the OK button 6 Press the start button After the nozzle pattern prints you see this screen 165 ...

Page 166: ...s the OK button to clean the print head 10 Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean 11 Follow the instructions on the screen to repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality s...

Page 167: ... and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open...

Page 168: ...faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first 168...

Page 169: ...n your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK button You see this screen 6 Press the arrow buttons to select Head Cleaning and press the OK button The power ligh...

Page 170: ...cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plai...

Page 171: ... Print Fax select your product and select Open Print Queue Select Utility 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the power light stops flashing and remains o...

Page 172: ... any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again Parent topic Print Head Cleaning Related concepts Print Head Nozzle Check Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizonta...

Page 173: ... Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Press the arrow buttons to select Setup and press the OK button 4 Press the arrow buttons to select Maintenance and press the OK button You see this screen 5 Press the arrow buttons to ...

Page 174: ...You see this screen 6 Press the start button to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see this screen 7 Press the OK button 174 ...

Page 175: ...indows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax se...

Page 176: ...patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to re...

Page 177: ...thout placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Copying 177 ...

Page 178: ...plug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical clea...

Page 179: ...rint head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product off again 3 Secure the ink cartridge holder to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Unplug the power cable...

Page 180: ...riginal packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Clea...

Page 181: ...support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking ...

Page 182: ... its service life Turn off the product and contact Epson for support W 13 An ink pad is nearing the end of its service life Contact Epson for support To continue printing press the start button E 02 A fatal scanner error has occurred Turn the product off and then back on again If the error continues contact Epson for support I 22 To establish a wireless connection using an access point press the b...

Page 183: ...dges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK button You se...

Page 184: ...mputer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related c...

Page 185: ...m to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button You see this screen 3 Press the arrow buttons to select Restore Default Settings and press the OK button You see this screen 185 ...

Page 186: ... Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install ink cartridges the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is finished charging t...

Page 187: ...es not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Control Panel Setup Problems If you have problems setting up the control panel try these solutions To view LCD screen text ...

Page 188: ...router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has sec...

Page 189: ... connected to a guest network If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when ...

Page 190: ... GHz mode See your router documentation for instructions Parent topic Solving Network Problems Related concepts Wi Fi Protected Setup WPS Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify t...

Page 191: ...ter Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network try these solutions If you cannot scan from your product control panel make sure you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software Note If you are using a 5 GHz wireless router set the router to oper...

Page 192: ...mage adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Network Problems Related topics Scanning Solving Copying Problems Check these solutions if you have problems copying with your product Product...

Page 193: ...ab Slide the edge guide against the edge of the paper making sure that the paper stack is not above the arrow mark on the edge guide If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print...

Page 194: ...if necessary 2 Gently pull out any jammed paper from the output tray and sheet feeder 3 Press the start button to resume printing If the product messages still show an error continue with the next step 4 Press the power button to turn the product off 5 Lift up the scanner unit and remove the jammed paper and any torn pieces 6 Lower the scanner unit and press the power button to turn the product ba...

Page 195: ...you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check the...

Page 196: ...l Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click...

Page 197: ... the Maintenance tab 4 Click the Extended Settings button 5 Click the Monitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge follow th...

Page 198: ... after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any ...

Page 199: ...Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on...

Page 200: ... head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup S...

Page 201: ...s Make sure you selected the Borderless setting in your printer software OS X Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set correctly if the image is small the enlargement may no...

Page 202: ...ck Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes If your product is connected to a USB hub connect it directly to your computer instead If incorrect characters still appear in your p...

Page 203: ...blems Related tasks Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen Note When printing using AirPrint the available print settings are different from...

Page 204: ...ment Related references Paper or Media Type Settings Related tasks Selecting Advanced Print Settings Windows Selecting Printing Preferences OS X Related topics Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load...

Page 205: ...tends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Cleaning the ...

Page 206: ...ur product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and ...

Page 207: ...s If your printouts have incorrect colors try these solutions Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen ...

Page 208: ...ou upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To downloa...

Page 209: ...u do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWA...

Page 210: ...shold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Full Auto Mode Available Image Adjustments Home Mode Available Image Adjustments Office Mode Available Image Adjustments Professional Mode Related tasks Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your...

Page 211: ...not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Sett...

Page 212: ...ur original s halftone screen To reduce this effect adjust these Epson Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image is Scanned Upside Down Your product scans using the Auto Photo Orientation setting This setting checks the prev...

Page 213: ... try scanning again Change the Image Type setting and experiment with different combinations of the next settings Adjust the Tone Correction setting Adjust the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in ...

Page 214: ...oes not fit properly in a slot do not force it in You may need to use an adapter with your memory card Parent topic Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product try these solutions Make sure you have inserted only o...

Page 215: ...our computer If you are transferring photos to the memory card check the memory card s write protect tab to make sure it is set to allow writing to the card Make sure that the file sharing setting for your product is set correctly Parent topic Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications Memory Card File Specifications Related tasks Inserting a Memor...

Page 216: ... In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a progr...

Page 217: ...the Uninstaller icon 5 Select the checkbox for each software program you want to uninstall 6 Click Uninstall 7 Follow the on screen instructions to uninstall the software 8 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product nam...

Page 218: ...day and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 905 709 2567 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales o...

Page 219: ...nk Cartridge Specifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Wind...

Page 220: ...ur product Parent topic Technical Specifications Printing Specifications Paper path Sheet feeder top entry Sheet feeder capacity Approximately 100 sheets at 17 to 24 lb 64 to 90 g m2 load legal size or user defined paper sizes one sheet at a time Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10 200 14 040 pixels a...

Page 221: ...aper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 3 5 5 inches 89 127 mm 4 6 inches 102 ...

Page 222: ...lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 222 ...

Page 223: ...r products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in ...

Page 224: ... a cartridge within 6 months of opening the package Parent topic Technical Specifications Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Compatible types SD SDHC SDXC miniSD miniSDHC MicroSD MicroSDHC Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro M2 Magic Gate Memory Stic...

Page 225: ... mm Printing 20 8 inches 528 mm Weight 9 3 lb 4 2 kg without ink cartridges Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 5 to 0 3 A Power consumption Printing 13 W ISO IEC24712 Ready mode Approx 6 0 W Sleep mode Approx 2 7 W Power off...

Page 226: ...ce type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WPA PSK TKIP AES WPA2 compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Wi Fi Direct Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depe...

Page 227: ...ilure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this devic...

Page 228: ...ty Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product in...

Page 229: ...t or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeaker...

Page 230: ...f ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on ...

Page 231: ...cal equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topic Important Safety Instructions FCC Compliance Statement For ...

Page 232: ...sse B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada Parent topic Notices Software Notice 1 This printer product includes open source software programs listed in Section 6 according to the license terms of each open source software program 2 We provide the source code of the GPL Programs LGPL Programs Apache License Program and ncftp license Program each is defined...

Page 233: ...rsion GPL Programs The list of GPL Programs base passwd 3 5 7 busybox 1 2 2 1 ifupdown 0 6 8 kernel 2 6 18 lsp arm versatile926ejs 2 6 18_pro500 module init tools 3 2pre1 mount 2 12 net tools 1 60 netbase 4 29 psmisc 21 5 readline libs 5 0 sysvinit 2 86 udev 0 093 udhcp 0 9 8cvs20050124 5 util linux 2 12 usb8786 GNU LGPL This printer product includes the open source software programs which apply t...

Page 234: ...pyright to the Net SNMP OpenSSL License Original SSLeay License This printer product includes t he open source software program OpenSSL toolkit which applies the license terms of OpenSSL License and Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software programs which apply the Berkeley Software Distribution License BSD Pro...

Page 235: ...tions provided by owner of the copyright to the linux ftpd SHA1 license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the SHA1 ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions provided by owner of the copyright to the ARC4 json_pa...

Page 236: ...n contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this produ...

Page 237: ... PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyr...

Page 238: ...Parent topic Copyright Notice Copyright Attribution 2015 Epson America Inc 5 15 CPD 38706R2 Parent topic Copyright Notice 238 ...

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