Epson EX51 User Manual Download Page 87

Page: 87 / 122

Solving Problems

his chapter helps you solve problems with your projector and tells

you how to contact technical support for problems you can’t solve
yourself. The following information is included:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving projector operation problems

■

Solving problems with the image or sound

■

Solving problems with the remote control

■

Contacting technical support

Summary of Contents for EX51

Page 1: ...PowerLite S8 PowerLite W8 EX51 Multimedia Projector User sGuide ...

Page 2: ...poration nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance ...

Page 3: ... Pixelworks DNX and the DNX logo are trademarks of Pixelworks Inc HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject t...

Page 4: ...4 ...

Page 5: ...tor Placement Options 24 Connecting to a Computer 25 Connecting to the USB Port 26 Connecting to the VGA Computer Port 28 Connecting to Video Equipment 29 Connecting an HDMI Video Source EX51 PowerLite W8 only 30 Connecting a Composite Video Source 31 Connecting an S Video Source 32 Connecting a Component Video Source 33 Connecting an RGB Video Source 34 Playing Sound Through the Projector 35 Conn...

Page 6: ...ol 52 Controlling the Picture and Sound 52 Turning Off the Picture and Sound 52 Stopping Action 53 Zooming In on Your Image 53 Controlling the Volume 54 Operating Your Computer With the Remote Control 54 Highlighting Your Presentation 56 Using the Pointer Tool 56 Customizing the Pointer Tool 56 Presenting a Slideshow EX51 PowerLite W8 Only 57 Starting a Slideshow 57 Selecting Slideshow Display Opt...

Page 7: ...ng the Air Filter 79 Replacing the Lamp 80 Resetting the Lamp Timer 83 Checking Lamp Usage 83 Replacing the Remote Control Batteries 84 Transporting the Projector 85 6 Solving Problems 87 Using On Screen Help 88 Checking Projector Status 89 What To Do When the Lights Flash 89 Solving Projector Operation Problems 91 Solving Problems With the Image or Sound 91 Solving Problems With the Remote Contro...

Page 8: ...8 B Notices 109 Important Safety Instructions 109 FCC Compliance Statement 112 Limited Warranty 113 Index 117 ...

Page 9: ...PC via USB connection Ultra HD quality with just one cable all digital HDMI audio video connection EX51 PowerLite W8 only PC free slideshows and presentations USB thumb drive port EX51 PowerLite W8 only Quick convenient control Direct Power On sleep mode Instant Off On Easy picture adjustment ultra flexible Auto Keystone correction and optical zoom EX51 PowerLite W8 only Security features password...

Page 10: ...formation about your projector Tips contain additional projection hints Getting More Information Need quick steps for setting up your projector Here s where you can look for help Quick Setup sheet Provides information for connecting the projector to your equipment displaying and adjusting the image and solving display problems Built in help system Provides assistance for common problems Available ...

Page 11: ...Infrared receiver HDMI port Computer Component Video port Audio ports S Video port Video port USB TypeB port USB TypeA port AC power inlet Lamp cover screw Infrared receiver Air filter Air filter cover Focus ring Zoom ring EX 51 PowerLite W8 only Rearadjustable foot Rear adjustable foot EX51 PowerLite W8 Back Front Lamp cover Lens cover tab ...

Page 12: ...me Computer Component Video port Audio in port S Video port Video port USB TypeB port AC power inlet Lamp cover screw Infrared receiver Rearadjustable foot Rear adjustable foot Audio out port PowerLite S8 Back ...

Page 13: ...s Wide button increases image size PowerLite S8 Keystone button corrects screen shape Power button Tele button decreases image size Power light Lamp and Temperature warning lights Source Search button searches for connected video sources Menu button displays projector menus Help button Volumeup button Enter button selects menu items Keystone button corrects screen shape Esc button exits menu items...

Page 14: ... Aspect button changes screen size Color Mode button changes display mode Num button activates number buttons Page Up Down buttons control PowerPoint slides USB cable required E Zoom buttons zoom into image Menu button accesses projector menus Esc button exits menus Menu navigation arrow buttons and Enter button User button lets you assign function ...

Page 15: ...or installing the projector 3 11 in 79 mm 3 03 in 77 mm 11 61 in 295 mm 3 62 in 92 mm 1 57 in 39 8 mm center of lens to mounting bracket holes 3 66 in 93 mm 8 98 in 228 mm 9 59 in 243 5 mm 0 51 in 13 mm 1 5 in 38 3 mm 5 04 in 128 mm 1 48 in 37 5 mm 0 98 in 25 mm Mounting screw holes ...

Page 16: ...rojector ceiling mount Adjustable suspended ceiling channel kit False ceiling plate kit Structural round ceiling plate Adjustable extension column pipe 8 11 ELPMBPJF ELPMBP01 ELPMBP02 ELPMBP03 ELPMBC01 Kensington security lock ELPSL01 50 inch portable screen 4 3 aspect ratio 80 inch portable pop up screen 4 3 aspect ratio Accolade Duet Portable Projector Screen 4 3 16 9 ELPSC06 ELPSC08 ELPSC80 Com...

Page 17: ...a You can also connect the projector to a USB storage device or digital camera EX51 PowerLite W8 only Follow the instructions in this chapter on Unpacking the projector Positioning the projector Connecting to a computer Connecting to video equipment Playing sound through the projector Connecting to a digital camera or other USB device EX51 PowerLite W8 only Turning the projector on and off ...

Page 18: ...r Always use the original packaging or the equivalent when you need to send the projector to another location See page 85 for transportation instructions If you are moving the projector by hand use the carrying case Projector Remote control PDF manuals CD ROM Power cord VGA computer cable Password Protected sticker USB cable Carrying case 2 AA batteries for remote control ...

Page 19: ... you can purchase one from an Epson authorized reseller See Optional Accessories on page 16 To receive an audio signal you ll need an RCA type audio cable with two male plugs or a stereo mini jack audio adapter cable with red and white jacks on one end for the PowerLite S8 Positioning the Projector If the projector isn t already installed in the room you re using you ll probably want to place it o...

Page 20: ...e S8 4 3 images Center of lens Center of lens Screen size Projection distance A Wide to Tele Offset B 30 inches 76 cm 34 to 47 inches 87 to 119 cm 2 inches 5 cm 50 inches 127 cm 58 to 79 inches 147 to 200 cm 3 3 inches 8 cm 60 inches 152 cm 70 to 95 inches 177 to 240 cm 3 9 inches 10 cm 80 inches 203 cm 93 to 126 inches 237 to 321 cm 5 2 inches 13 cm 100 inches 254 cm 117 to 158 inches 297 to 402 ...

Page 21: ... 200 inches 508 cm 256 to 346 inches 651 to 880 cm 2 1 inches 5 cm Screen size Projection distance A Wide to Tele Offset B 30 inches 76 cm 35 to 42 inches 89 to 107 cm 2 inches 5 cm 40 inches 102 cm 47 to 56 inches 119 to 143 cm 2 7 inches 7 cm 50 inches 127 cm 59 to 71 inches 150 to 180 cm 3 3 inches 8 cm 60 inches 152 cm 71 to 85 inches 180 to 217 cm 4 inches 10 cm 80 inches 203 cm 95 to 114 inc...

Page 22: ...0 inches 254 cm 130 to 156 inches 329 to 396 cm 0 9 inch 2 cm 150 inches 381 cm 195 to 234 inches 495 to 595 cm 1 4 inches 3 cm 200 inches 508 cm 260 to 313 inches 661 to 794 cm 1 8 inches 5 cm 250 inches 635 cm 326 to 391 inches 827 to 994 cm 2 3 inches 6 cm 275 inches 699 cm 358 to 430 inches 910 to 1093 cm 2 5 inches 6 cm Diagonal screen size Projection distance A Wide to Tele Offset B 40 inche...

Page 23: ...ches 102 cm 50 to 60 inches 126 to 152 cm 3 4 inches 9 cm 50 inches 127 cm 62 to 75 inches 158 to 190 cm 4 3 inches 11 cm 60 inches 152 cm 75 to 90 inches 190 to 229 cm 5 1 inches 13 cm 80 inches 203 cm 100 to 121 inches 255 to 306 cm 6 9 inches 17 cm 100 inches 254 cm 126 to 151 inches 319 to 383 cm 8 6 inches 22 cm 150 inches 381 cm 189 to 227 inches 480 to 577 cm 12 9 inches 33 cm 200 inches 50...

Page 24: ...en size Projection distance A Wide to Tele Offset B 40 inches 102 cm 45 to 54 inches 114 to 137 cm 2 inches 5 cm 50 inches 127 cm 56 to 68 inches 143 to 172 cm 2 5 inches 6 cm 60 inches 152 cm 68 to 82 inches 172 to 208 cm 3 inches 8 cm 80 inches 203 cm 91 to 109 inches 231 to 278 cm 4 inches 10 cm 100 inches 254 cm 114 to 137 inches 289 to 348 cm 5 1 inches 13 cm 150 inches 381 cm 171 to 206 inch...

Page 25: ...n connect the projector to a Windows computer using the projector s TypeB USB port This lets you carry a lightweight cable with you when you transport the projector see page 26 You can connect the projector to any computer that has a standard video output monitor port including desktop models PC notebook computers Macintosh PowerBook and iBook computers and hand held devices See page 28 for instru...

Page 26: ...t time you connect a computer to the projector s USB port software from the projector is installed on your computer 1 Follow the instructions beginning on page 38 to turn on the projector 2 Make sure the USB Type B setting on the Extended menu is set to USB Display see page 68 3 Turn on your computer 4 Connect the square end of a USB cable to the projector s TypeB square USB port note The USB Disp...

Page 27: ... only the first time you connect After the software is installed you see your computer s current desktop displayed by the projector You can switch the projector to other image sources using the Source Search or Search button on the remote control or the projector 7 You can connect an optional audio cable if you want to play sound through the projector see page 35 When you ve finished making connec...

Page 28: ...port 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB or Auto see page 66 3 You can connect an optional audio cable to play sound through the projector see page 35 4 You may also be able to use the remote control as a wireless mouse see page 54 caution Don t try to force a connector to fit a port with a different shape or number of pins You may damage the por...

Page 29: ...f your video player has a yellow RCA video output connector see Connecting a Composite Video Source on page 31 If your video player has an S Video connector see Connecting an S Video Source on page 32 If your video player has a component video port three connectors labeled either Y Cb Cr or Y Pb Pr see Connecting a Component Video Source on page 33 If your video player has an RGB video port see Co...

Page 30: ...ort if possible Connect an HDMI cable to the HDMI connector on your player and the HDMI connector on the projector When you ve finished making connections see page 38 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If an HDMI cable was not provided with your video device you can purchase one from an electronics dealer HDMI port...

Page 31: ...t to play sound through the projector see page 35 for instructions on connecting an audio cable When you ve finished making connections see page 38 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the video cable was not provided with your video device you can purchase one from an electronics dealer Video port PowerLite S8 EX...

Page 32: ... see page 35 for instructions on connecting an audio cable When you ve finished making connections see page 38 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the S Video cable was not provided with your video device you can purchase one from an authorized Epson reseller see page 16 S Video port PowerLite S8 EX51 PowerLite W...

Page 33: ...able 3 male RCA to the Y Cb Cr or Y Pb Pr connectors on your player 2 Connect the other end of the cable HD15 male to the Computer Component Video port on your projector using an optional component to VGA video cable or adapter 3 You may need to change the Input Signal setting in the projector s Signal menu to Auto see page 66 4 If you want to play sound through the projector see page 35 for instr...

Page 34: ...using the VGA computer cable provided with the projector 1 Connect the cable to the RGB video port on your player and the Computer Component Video port on the projector 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 66 3 If you want to play sound through the projector see page 35 for instructions on connecting audio cables Computer Component Video ...

Page 35: ...laying and adjusting the image Playing Sound Through the Projector You can play sound through the projector s speaker system 1 Locate the appropriate cable and connect it to the Audio jacks on the projector 2 Connect the other end of the cable to the audio output connector s on your computer or video equipment PowerLite S8 Audio jack EX51 PowerLite W8 Audio jacks ...

Page 36: ...eakers you may be able to use a standard audio cable with a stereo mini jack connector on one end and pin jacks on the other end For some speakers you may need a special cable or adapter 2 Connect the stereo mini jack end of the audio cable to the Audio Out port on the projector 3 Connect the other end of the cable to your speakers The projector s internal speaker system is disabled while sound is...

Page 37: ... projector 2 Connect the USB drive or the flat end of the USB cable to the USB TypeA port on the projector as shown 3 Connect the other end of the cable to your camera or other device if necessary The indicator light on the projector turns orange and then green when a USB device is connected note Use a cable less than 10 feet 3 meters long and connect the camera or other device directly to the pro...

Page 38: ...moving the USB device Be sure to turn off your USB device if necessary before you remove the device or cable from the projector Failure to do so may damage the device and or the projector Turning the Projector On and Off Turn on any connected computer or video equipment before starting the projector so it can automatically detect and display the image source If you turn on the projector first or h...

Page 39: ...or 39 2 Plug one end of the power cord into the projector and the other end into an electrical outlet The Ppower light turns orange 3 Press the Ppower button on the projector or on the remote control Power light Power button ...

Page 40: ...on t have to press the Ppower button Follow these steps to enable Direct Power On 1 Press the Menu button on the remote control or projector then select the Extended menu and press Enter 2 Choose Operation and press Enter 3 Choose Direct Power On and press Enter 4 Highlight On and press Enter 5 Press Menu to exit The setting will take effect the next time you plug the projector into a power outlet...

Page 41: ...ction lamp turns off and the projector beeps twice You can then unplug the power cord If you want to turn the projector on again make sure the orange Ppower light is not flashing then press the Ppower button note Lamp life will vary depending upon mode selected environmental conditions and usage Turn off this product when not in use to prolong the life of the projector You can set the projector to...

Page 42: ...42 Setting Up the Projector ...

Page 43: ...43 2 Displaying and Adjusting the Image Follow the guidelines in this chapter for Selecting an image source Adjusting the image ...

Page 44: ... remote control Computer Video or USB If you still can t see an image or can t project the same image that is on your notebook or computer screen see page 91 for solutions Select USB to project from a USB device EX51 PowerLite W8 only See page 57 for instructions Adjusting the Image Once you see your image you may need to make certain adjustments If the image is too high or too low reposition it a...

Page 45: ... tilted or you need to fine tune the height of the image you can turn the projector s adjustable rear feet Raising the projector may cause the image shape to distort or keystone but you can correct the shape as described below Adjusting the Image Shape You can maintain a rectangular image by placing the projector directly in front of the screen and keeping it level This also produces the best pict...

Page 46: ... image is still distorted or you are using the PowerLite S8 projector do one of the following Press the appropriate keystone correction button on the projector s control panel until the shape is evenly rectangular Select the Keystone setting in the projector s Settings menu see page 67 Then use the arrow buttons on the remote control to adjust the shape of the image Keystone correction buttons Pow...

Page 47: ...he image press the Wide enlarge or Tele reduce button on the projector s control panel You can also use the Zoom setting in the projector s Settings menu see page 67 for instructions If the image still isn t large enough you may need to move the projector farther away from the screen You can also use the E Zoom buttons on the remote control to zoom in on a portion of the image See page 53 for inst...

Page 48: ...deo games or TV in a bright room Presentation For color presentations in a bright room Theatre For natural toned movies in a darkened room Photo For vivid high contrast still images in a bright room only available when the source is set to Computer or USB Sports For vivid TV images in a bright room only available for component video S Video or composite video sources sRGB Matches the color palette...

Page 49: ... image and make the best use of the display area Auto HDMI images on PowerLite W8 only Automatically sets the aspect ratio according to the input signal Choose this setting to project an HDMI image in the best aspect ratio 4 3 Displays images using the full projection area at an aspect ratio of 4 3 16 9 Converts the aspect ratio of the image to 16 9 4 3 ratio images are elongated horizontally to f...

Page 50: ...longated horizontally to fit Zoom Displays images using the full width of the projection area and maintains the aspect ratio of the image The image may be cut off on the top and bottom depending on its aspect ratio Full Displays images using the full width of the projection area but does not retain the aspect ratio 4 3 ratio images are elongated horizontally Native Displays images as is aspect rat...

Page 51: ...using the remote control which lets you operate the projector from anywhere in the room up to 19 7 feet 6 meters away This chapter covers Using the remote control Controlling the picture and sound Operating your computer with the remote control Highlighting your presentation Presenting a slideshow from a USB device EX51 PowerLite W8 only ...

Page 52: ...and Sound Press the A V Mute button on the remote control or close the A V Mute slide on the projector to turn off the image and sound and darken your screen This is useful if you want to temporarily re direct your audience s attention without the distraction of a bright screen To turn the image and sound back on press the button again or open the A V Mute slide You can create an image such as a c...

Page 53: ... the E Zoom buttons on the remote control 1 Press the E Zoom button on the remote control You see a crosshair indicating the center of the zoom in area 2 Use the arrow menu navigation buttons to position the crosshair 3 Continue pressing the E Zoom button to enlarge the selected area up to 4 times 4 While the image is enlarged you can Use the arrow buttons to move around the screen Press the E Zoo...

Page 54: ...use the remote control buttons to do one of the following Move through presentation slides using the Page Up or Page Down buttons Use the buttons as you would a wireless mouse by pressing the arrow Enter and Esc buttons Before you can use one of these functions you must connect a USB cable to the USB TypeB port on the projector see page 26 and select the function you want to use see page 55 note T...

Page 55: ...less mouse select Wireless Mouse as the USB Type B setting on the Extended menu see page 68 Then you can control your presentation as follows Use the arrow buttons to move the cursor on the screen Press the Enter button once to left click or twice to double click Press the Esc button to right click To drag and drop hold down the Enter button Then use the arrow buttons to drag the object When it s ...

Page 56: ...ructions in the next section 2 Use the arrow buttons on the remote control to position the pointer on the screen 3 When you re done using the pointer press the Pointer or Esc button to clear the screen Customizing the Pointer Tool You can change the appearance of the pointer by choosing from three alternative shapes 1 Press the Menu button on the remote control highlight the Settings menu highligh...

Page 57: ...ector and begin your presentation You can switch the display from the device displaying the slideshow to another source using the Search button or one of the specific Source buttons on the remote control To return to the Slideshow source press Search and select USB or simply press the USB button Starting a Slideshow 1 Connect a USB device to the projector s USB TypeA port see page 37 2 If you are ...

Page 58: ...ay again Select the following as necessary to control your display or slideshow To move back up a folder level highlight Back to Top at the top of the Slideshow screen and press Enter To select a different device highlight Select drive in the upper right corner of the screen press Enter and select the device If all the images in a folder do not fit on the Slideshow screen highlight Next page at th...

Page 59: ...order displays files in name order Date order displays files in date order Sort order In Ascending sorts the files first to last In Descending sorts the files last to first Continuous play On displays a slideshow continuously Off displays a slideshow one time through Screen switching time No does not switch file display automatically 1Sec to 60Sec displays files for the selected time and switches ...

Page 60: ...60 Presenting With the Remote Control 3 When you are finished highlight OK at the bottom of the screen and press Enter Highlight Cancel and press Enter to cancel your changes ...

Page 61: ...en menus to adjust the image sound and other features This chapter covers the following information Using the menu system Adjusting the image Adjusting signal settings Customizing projector features Customizing power and operation Using the projector security features ...

Page 62: ...ress the Enter button to select it 3 Once you ve selected the menu use the arrow buttons to scroll through the list of options Some of the options may be grayed out or unavailable depending on the selected source 4 After highlighting the option you want to adjust use the arrow buttons to change the setting In some cases you may have to press the Enter button to view a sub screen Press the left or ...

Page 63: ...st the brightness sharpness color tint contrast and Auto Iris settings 1 Press the Menu button on the projector or remote control and select the Image menu You see a screen similar to one of these note When you select Reset All in the Reset menu it does not reset the Input Signal User s Logo Language or Lamp Hours settings note If you are using the HDMI port EX51 PowerLite W8 only you see the menu...

Page 64: ... the image bluer or Low to tint it redder default setting is Medium Not available if sRGB is selected as the Color Mode setting Color Adjustment Adjusts the color values Select Red Green Blue to adjust red green and blue hue and saturation values Not available if sRGB is selected as the Color Mode setting Auto Iris Automatically adjusts the projected luminance according to the brightness of the im...

Page 65: ...screen similar to one of those below The settings will be different depending on the source you are projecting from 2 Adjust the desired options as needed Auto Setup Leave this setting On to automatically optimize computer images Turn it off if you want to save adjustments you have made to the Tracking Sync and Position settings Resolution Set to Auto to have the projector automatically identify t...

Page 66: ...ting select the setting for the type of equipment you ve connected to the Computer Component Video port Choose RGB for a computer or RGB video connection or Auto for a video player that outputs a component video signal with connectors labeled Y Cb Cr or Y Pb Pr Video Signal composite or S Video signals only Select the setting for the type of equipment you ve connected to the Video port Leave this ...

Page 67: ...hen the projector is tilted upward or downward This feature is available only when the projector is set for front projection enabled by default Zoom PowerLite S8 only Adjusts the image size from Wide larger to Tele smaller Control Panel Lock Lets you disable all of the buttons on the projector or all of the buttons except the Ppower button See page 74 for more information Pointer Shape Lets you ch...

Page 68: ...customize the way the projector displays images enable Direct Power On turn sleep mode on or off and customize other projector operations Display Messages Lets you turn screen messages on or off Display Background Sets the screen background to Black Blue or Logo when no image signal is available Startup Screen Enables or disables display of the startup User s Logo screen when the projector is turn...

Page 69: ...atically when the A V Mute slide is closed for more than 30 minutes High Altitude Mode Enable when you are using the projector above 4 900 feet 1 500 meters to ensure that the temperature is regulated properly Turn this setting off for lower elevations Standby Mode Select Communication On to enable the projector to be monitored and controlled from a computer when it is in standby mode the power li...

Page 70: ...rom being turned on and prevent your custom startup screen from being changed See the next section Create a custom screen that is displayed at startup and or when the A V Mute button is pressed The screen can be locked with a password to discourage theft and provides a way to identify the projector should it be stolen See page 73 Disable the projector s buttons this is useful for example in a clas...

Page 71: ...r custom screen see page 73 display and User s Logo settings in the Extended menu from being changed Select On press Enter then press Esc to return to the Password Protect screen 3 Use the arrow buttons to select Password and press Enter 4 When you see a message asking if you want to change the password select Yes and press Enter 5 Hold down the Num button and use the numeric keypad to enter a fou...

Page 72: ...ith the message The projector s operation will be locked and the projector switches to standby mode Write down the error code then disconnect the projector s power cord from the electrical outlet reconnect it and turn the projector back on Try entering the correct password again If you have forgotten the password contact Epson with the request code number that appears in the Password screen for as...

Page 73: ... the image and transfer it to the projector 1 Press the Menu button on the remote control highlight the Extended menu and press Enter 2 Highlight User s Logo and press Enter 3 When you see a message asking Choose this image as the User s Logo select Yes and press Enter A selection box displays over the image 4 Use the arrow buttons to select the area of the image you want to use Then press Enter 5...

Page 74: ...ct Display and press Enter 3 Choose from these display options Set Display Background to Logo to display your image when there is no signal Set Startup Screen to On to display your image when the projector is warming up Set A V Mute to Logo to display your image when you press the A V Mute button 4 When you re finished press Menu to exit Disabling the Projector s Buttons When you enable the Contro...

Page 75: ...message is displayed and the lock is released Using Security Locking The projector includes two security locking points to prevent its theft when installed or used in public locations Security cable attachment You can attach a commercially available security cable as shown below to secure the projector to a table or ceiling mount Kensington security slot The security slot located on the side of th...

Page 76: ...76 Fine Tuning the Projector ...

Page 77: ...icer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning the air filter Replacing the air filter Replacing the lamp Replacing the remote control batteries Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp cover Dangerous electrical voltages in...

Page 78: ...includes an air filter to ensure the best performance If dust collects on the air filter clean it as described here Dust clogs prevent proper ventilation and can cause overheating which can damage the projector 1 Turn off the projector and unplug the power cord 2 Remove dust from the air filter using a small vacuum cleaner designed for computer or office equipment or gently clean the vent with a s...

Page 79: ...torn You repeatedly see a projected message telling you to clean or replace it Contact your dealer or contact Epson as described on page 98 to obtain a new air filter Request part number V13H134A25 1 Turn off the projector and unplug the power cord 2 Open the air filter cover on the side of the projector 3 Lift the air filter out of its slot as shown note Air filters contain polycarbonate ABS resi...

Page 80: ...See page 83 to check the lamp usage It is time to replace the lamp when The projected image gets darker or starts to deteriorate The message Replace the lamp appears on the screen and the Lamp light flashes orange To maintain projector brightness and image quality replace the lamp as soon as possible You may also need to replace the lamp if the Lamp light flashes red See page 89 note Turn off this...

Page 81: ... screws holding the lamp in place you can t remove them warning Let the lamp cool fully before replacing it In the unlikely event that the lamp has broken small glass fragments may be present and should be removed carefully to avoid injury If the projector has been installed on the ceiling you should stand to the side of the lamp cover not underneath it If the lamp is used after the replacement pe...

Page 82: ...n its screws 7 Replace the lamp cover then tighten its screw 8 Reset the lamp timer as described in the next section note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash note Tighten the lamp cover securely so you do not receive a lamp cover error when you turn the projector back on ...

Page 83: ...nd press Enter You see this screen 3 Select Reset Lamp Hours and press Enter 4 When you see the prompt select Yes and press Enter 5 When you re finished press Menu to exit Checking Lamp Usage To check the number of hours the lamp has been used press the Menu button and highlight the Info menu You see a screen like this note The information displayed depends on the input signal currently selected I...

Page 84: ...lift the cover off 3 Install two AA alkaline batteries inserting the and ends as shown caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If the batteries leak wipe away battery fluid with a soft cloth If fluid gets on your hands wash immediately Do not expose batteries to heat or flame Dispose of used batteries according to local regulati...

Page 85: ...B device is connected remove it from the projector Return the projector feet to their stored highest positions When shipping the projector for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector a long distance first place it in a hard shell shipp...

Page 86: ...86 Maintaining the Projector ...

Page 87: ...port for problems you can t solve yourself The following information is included Using the projector s on screen help system What to do when the projector s status lights flash Solving projector operation problems Solving problems with the image or sound Solving problems with the remote control Contacting technical support ...

Page 88: ...te control or on the projector You see the Help menu 2 Use the arrow buttons on the remote control or the projector to highlight menu items 3 Press the Enter button on the remote control or the projector to select the menu item and read the solutions 4 To exit the help system press the Help button or Esc button If none of the suggestions solve your problem see additional solutions to problems in t...

Page 89: ... to the following tables for a complete description of the projector s status lights Temperature light Lamp light Power light Power light status P Power light status Description Flashing green The projector is warming up Wait for the image to appear Green The projector is operating normally Orange The projector is in sleep or standby mode You can unplug it or press the P power button to turn it on...

Page 90: ... cord and contact Epson for help as described on page 98 Warning Except as specifically explained in this User s Guide do not attempt to service this product yourself P Flashing red Red Flashing red The projector has an internal problem Stop using the projector disconnect the power cord and contact Epson for help as described on page 98 P Red Off Flashing red There is a problem with the fan or tem...

Page 91: ...the Control Panel Lock function has been enabled you can t use the buttons on the projector Try using the remote control instead or press and hold the projector s Enter button for seven seconds to release the lock see page 74 Solving Problems With the Image or Sound No image appears on the screen Check that the Ppower light is green not flashing and that the A V Mute slide is open Also press the A...

Page 92: ...ssing the button Make sure the power for your connected equipment is turned on If you re using a PC notebook Hold down the Fn key on the keyboard and press the function key that lets you display on an external monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to sync up after pressing it Check your notebook s manual or online help for details O...

Page 93: ...s settings Only part of the computer image is displayed Press the Auto button on the remote control or the Enter button on the projector Make sure the image Position setting is correct in the Signal menu See page 66 for more information Press the Aspect button on the remote control or select the correct Aspect setting from the Signal menu See page 49 for details on the available options Press the ...

Page 94: ...al may be split between the computer and the projector If you notice a decline in the projected image quality when the image is displayed simultaneously on your notebook computer and the projector turn off the notebook s LCD display Make sure the correct input signal is selected in the Signal menu see page 66 If you re using a composite S Video or component video source with 480i signals turn on t...

Page 95: ...tracking and sync settings as described in the next section You see vertical bands or the image still looks blurry after trying the solutions in the previous section If you re projecting from a computer and displaying an image that contains a lot of fine detail you may notice vertical bands or some of the characters may look heavy or blurred Press the Auto button on the remote control or the Enter...

Page 96: ...sting the Color Saturation Color Temp and Tint settings on the Image menu Try adjusting the Brightness and Contrast settings on the Image menu Try adjusting the Power Consumption setting see page 67 Check your computer display settings to correct the color balance The projector s lamp may need to be replaced See page 80 for instructions Make sure the correct input signal is selected in the Signal ...

Page 97: ... cables are connected correctly as described on page 35 Solving Problems With the Remote Control The projector doesn t respond to remote control commands Point the remote control towards the projector s receiver Make sure you are within 19 7 feet 6 meters of the projector and within a 30 horizontal angle and a 15 vertical angle from the projector s front or back receiver The remote control s batte...

Page 98: ...th your questions website available only in Spanish and Portuguese Speak to a Support Representative You may also speak with a projector support specialist by dialing one of these numbers Toll or long distance charges may apply Country Telephone Argentina 54 11 5167 0300 Brazil 55 11 3956 6868 Chile 56 2 230 9500 Colombia 57 1 523 5000 Costa Rica 50 6 2210 9555 800 377 6627 Mexico Mexico City Othe...

Page 99: ...erial number located on the bottom of the projector Proof of purchase such as a store receipt and date of purchase Computer or video configuration Description of the problem Purchase Supplies and Accessories You can purchase screens and other accessories from an Epson authorized reseller To find the nearest reseller contact Epson as described above ...

Page 100: ...100 Solving Problems ...

Page 101: ...ode White light output 2500 lumens ISO 21118 standard Color light output 2500 lumens ECO mode White light output 1960 lumens ISO 21118 standard Color light output 1960 lumens Contrast ratio 2000 1 Dynamic color mode Normal Power Consumption with Auto Iris setting turned on in the Image menu see page 63 Image size PowerLite S8 4 3 image 30 to 350 inches 76 2 to 889 cm EX51 4 3 image 30 to 300 inche...

Page 102: ...ite S8 Digital 1 1 35 EX51 PowerLite W8 Manual 1 1 2 Noise level 29 dB in ECO mode 37 dB in Normal mode Keystone correction Manual 30 vertical Auto Keystone EX51 PowerLite W8 only 0 to 12 vertical Projection Lamp Type UHE Ultra High Efficiency Power consumption 200 W Lamp life Approx 4000 hours Normal mode Approx 5000 hours ECO mode Part number V13H010L54 Remote Control Range 19 7 feet 6 meters Ba...

Page 103: ...y Communication Off 2 6 W Standby Communication On Environmental Temperature Operating 41 to 95 F 5 to 35 C Storage 14 to 140 F 10 to 60 C Humidity non condensing Operating 20 to 80 RH Operating altitude 0 to 7500 ft 0 to 2286 m over 4921 ft 1500 m enable High Altitude mode in the Extended menu see page 68 Safety and Approvals United States FCC 47CFR Part 15B Class B DoC UL60950 1 Second Edition c...

Page 104: ...umentation for details PowerLite S8 EX51 Computer component video composite video and S Video Mode Refresh rate Hz Resolution VGA EGA 85 640 350 VGA 60 VESA 72 VESA 75 VESA 85 60 72 75 85 640 480 640 360 640 480 640 360 640 480 640 360 640 480 640 360 SVGA 56 SVGA 60 SVGA 72 SVGA 75 SVGA 85 56 60 72 75 85 800 6001 800 450 800 6001 800 450 800 6001 800 450 800 6001 800 450 800 6001 800 450 XGA 60 X...

Page 105: ...1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 720 480 720 360 720 480 720 360 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 Computer component video composite video and S...

Page 106: ...0 XGA 70 XGA 75 XGA 85 60 70 75 85 1024 768 1024 576 1024 768 1024 576 1024 768 1024 576 1024 768 1024 576 SXGA1 70 SXGA1 75 SXGA1 85 SXGA1 100 70 75 85 100 1152 864 1152 864 1152 864 1152 864 WXGA 60 WXGA 75 WXGA 85 60 75 85 1280 8001 1280 8001 1280 800 SXGA2 60 SXGA2 75 SXGA2 85 60 75 85 1280 960 1280 960 1280 960 SXGA3 60 SXGA3 75 SXGA3 85 60 75 85 1280 1024 1280 1024 1280 1024 WXGA1 60 WXGA2 6...

Page 107: ... 480 832 624 1024 768 1024 768 1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 720 480 720 360 720 480 720 360 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 Computer compon...

Page 108: ...A 60 640 480 640 360 SVGA 60 800 600 XGA 60 1024 768 SXGA SXGA 60 60 1280 960 1280 1024 SXGA 60 1400 1050 UXGA 60 1600 1200 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i HDTV 1080p 60 50 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 1920 1080 ...

Page 109: ... use a ceiling mount and apply adhesives to the mount to prevent the screws from loosening or if you use lubricants or oils on the projector the projector case may crack and the projector may fall from its ceiling mount This could cause serious injury to anyone under the mount and could damage the projector When installing or adjusting a ceiling mount do not use adhesives to prevent the screws fro...

Page 110: ...o may cause an unstable display and could lead to projector damage Do not store the projector outside the required temperature range of 14 to 140 F 10 to 60 C or in direct sunlight for long periods of time Doing so may cause damage to the case Do not touch the plug during an electrical storm Otherwise you may receive an electric shock Unplug the projector when it will not be used for extended peri...

Page 111: ...d or damaged by heat near the exhaust vents Do not bring your hands or face close to the vents while projection is in progress Before you move the projector make sure its power is turned off the plug is disconnected from the outlet and all cables are disconnected Never try to remove the lamp immediately after use because it will be extremely hot Before removing the lamp turn off the power and wait...

Page 112: ...ing antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interf...

Page 113: ...The replaced item may be new or previously repaired to the Epson standard of quality and will assume the remaining warranty period of the product that was originally purchased This warranty does not include any compensation or damages whatsoever resulting from the operating failures of the Epson product In any event Epson s maximum liability toward the purchaser will be limited to the purchase pri...

Page 114: ...he diagnostic tests indicated therein Furthermore in order for the unit to operate optimally always use original Epson supplies and consumables To obtain warranty service the purchaser may take the product to any Authorized Epson Service Center along with proof of purchase or call any of the Epson Technical Assistance Centers see country list starting on page 115 Upon calling an Authorized Epson S...

Page 115: ...er Service Centers If your country does not appear on the preceding list please contact the dealer where you purchased the product You may receive help or consult information online for all Epson products Register your Epson equipment on our website at www latin epson com Extended Warranty Support and Service In some countries Epson offers warranty extension services You may purchase this service ...

Page 116: ... La Urbina Sur Caracas Venezuela Tel 58 212 240 1111 Fax 58 212 240 1128 Epson Chile S A La Concepción 322 Providencia Santiago Chile Tel 56 2 484 3400 Fax 56 2 484 3413 Epson México S A de C V Blvd Manuel Ávila Camacho 389 Edificio 1 Conjunto Legaria Col Irrigación México D F C P 11510 México Tel 52 55 1323 2000 Fax 52 55 1323 2183 Epson Colombia Ltda Calle 100 No 21 64 piso 7 Bogotá Colombia Tel...

Page 117: ...ry image 95 Brightness 101 Brightness setting 64 C Cables audio 35 component to VGA 16 29 33 composite 29 31 HDMI 30 illustrations 18 ordering 16 security 75 S Video 16 32 USB 18 26 to 27 37 to 38 VGA 28 34 Capturing image 73 to 74 Carrying cases 10 16 18 85 Ceiling mount 16 25 Chalkboard projecting on 48 Cleaning air filter 78 to 79 lens 78 projector case 78 Color correcting 48 64 problems 96 sat...

Page 118: ...ht of image adjusting 45 Help system using 88 Help Epson 10 98 to 99 High Altitude mode 69 90 103 I Image adjusting 44 to 50 63 to 64 blurry 95 capturing and saving in projector 73 to 74 correcting shape 46 67 94 fitting on screen 65 93 to 94 height adjusting 45 presentation cameras 16 problems with 91 to 96 projecting on chalkboard 48 raising 45 selecting source 44 shape correcting 46 size and pr...

Page 119: ...ion 71 to 72 request code 72 Photo color mode 48 Picture source selecting 44 Picture see Image Pointer tool using 56 Position setting 66 93 Positioning image 45 projector 19 to 25 Power button 40 specifications 103 status light 40 89 to 90 Power Consumption setting 67 80 84 PowerPoint 25 55 57 69 Presentation color mode 48 Presentations using the pointer tool 56 Problems color 96 image 91 to 96 no...

Page 120: ...cables 75 Control Panel Lock 74 to 75 identifying logo 73 to 74 Kensington lock 16 75 password protection 71 to 72 Settings menu 67 to 68 Sharpness setting 64 Signal menu 65 to 66 Sleep mode 41 69 89 91 Slideshow options 59 to 60 running 57 to 59 Sound troubleshooting 97 Source selecting 44 Speaker specifications 102 Speakers connecting 36 Specifications brightness 101 dimensions 103 electrical 10...

Page 121: ... to 27 37 to 38 connecting external device 37 to 38 connecting for display 26 to 27 selecting TypeB port usage 54 69 User s Logo creating 73 to 74 display settings 74 V VCR connecting 29 to 35 VGA video cable 28 34 Video cables 16 18 29 connecting video equipment 29 to 35 formats supported 104 selecting source 44 Video Signal setting 66 Volume controlling 54 68 W Warning lights 89 to 90 Warranty 1...

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