Epson ET-3750U User Manual Download Page 208

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208

Note:

Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality

by cleaning the print head.

Parent topic:

Solving Print Quality Problems

Related concepts

Print Head Nozzle Check
Print Head Cleaning
Power Cleaning

Related references

Compatible Epson Papers

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2

Parent topic:

Solving Problems

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

• In Windows, make sure your product is listed as a valid device in the

Scanners and Cameras

control

panel.

Summary of Contents for ET-3750U

Page 1: ...ET 3750U User s Guide ...

Page 2: ......

Page 3: ...r Saving Settings 23 Changing the Sleep Timer Settings 23 Changing the Power Off Timer Settings 25 Epson Connect Solutions for Smartphones Tablets and More 25 Setting Up Epson Connect Services 26 Using Epson Email Print 28 Using the Epson iPrint Mobile App 28 Using Epson Remote Print 29 Using Epson Scan to Cloud 29 Using AirPrint 30 Setting Up Printing on a Chromebook 31 Android Printing Using the...

Page 4: ...nection to a Wired Network Connection 50 Connecting to a New Wi Fi Router 51 Loading Paper 52 Loading Paper in the Cassette 52 Paper Loading Capacity 57 Double sided Printing Capacity 58 Compatible Epson Papers 59 Borderless Paper Type Compatibility 61 Paper or Media Type Settings Printing Software 62 Selecting the Paper Settings Control Panel 62 Paper Type Settings Control Panel 63 Selecting the ...

Page 5: ...ttings Windows 89 Extended Settings Windows 90 Printing Your Document or Photo Windows 91 Locking Printer Settings Windows 92 Locked Setting Options 94 Selecting Default Print Settings Windows 95 Changing the Language of the Printer Software Screens 96 Changing Automatic Update Options 97 Printing with the Built in Epson Driver Windows 10 S 98 Selecting Print Settings Windows 10 S 98 Printing on a...

Page 6: ... a Scan from a Scanning Program 125 Starting a Scan from a Smart Device 127 Scanning in Epson Scan 2 128 Additional Scanning Settings Main Settings Tab 131 Additional Scanning Settings Advanced Settings Tab 131 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 132 Image Format Options 133 Scan Resolution Guidelines 134 Refilling Ink 136 Ink Safety Precautions 136 Check Ink Levels 138...

Page 7: ...ts 166 Checking the Sheet Counter Windows 166 Checking the Sheet Counter Mac 167 Cleaning and Transporting Your Product 169 Cleaning Your Product 169 Cleaning the Paper Rollers 171 Transporting Your Product 174 Solving Problems 178 Checking for Software Updates 178 Product Status Messages 179 Message Appears Prompting You to Reset Ink Levels 182 Running a Product Check 182 Resetting Control Panel ...

Page 8: ...n Windows Taskbar 196 Printing is Slow 196 Solving Page Layout and Content Problems 198 Inverted Image 198 Too Many Copies Print 199 Blank Pages Print 199 Incorrect Margins on Printout 199 Border Appears on Borderless Prints 200 Incorrect Characters Print 201 Incorrect Image Size or Position 201 Slanted Printout 202 Solving Print Quality Problems 202 White or Dark Lines in Printout 203 Blurry or S...

Page 9: ...ndows 213 Uninstalling Product Software Mac 215 Where to Get Help 215 Technical Specifications 217 Windows System Requirements 217 Mac System Requirements 218 Paper Specifications 218 Printable Area Specifications 220 Scanning Specifications 221 Automatic Document Feeder ADF Specifications 222 Ink Specifications 222 Dimension Specifications 223 Electrical Specifications 223 Environmental Specifica...

Page 10: ...ion and Class Waiver 230 Trademarks 234 Copyright Notice 234 libTIFF Software Acknowledgment 235 A Note Concerning Responsible Use of Copyrighted Materials 235 Default Delay Times for Power Management for Epson Products 236 Copyright Attribution 236 ...

Page 11: ...11 ET 3750U User s Guide Welcome to the ET 3750U User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...ok Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Brightness ...

Page 13: ...hts 1 power button and light 2 home button 3 help button 4 LCD screen 5 and buttons 6 stop button 7 back button 8 Arrow buttons and OK button 9 reset button 10 start button Status Icon Information Parent topic Using the Control Panel ...

Page 14: ...bled Noise is reduced during printing but the print speed may be reduced Press this icon to change the settings Quiet Mode is disabled Press this icon to change the settings No Ethernet connection An Ethernet connection is established No Wi Fi connection A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection is established The number of bars indicates th...

Page 15: ...ange the case of letters select To delete the previous character select To enter numbers or symbols select AB1 To enter a commonly used domain name select To enter a space select Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 16: ...s 5 Scroll down and select Language 6 Select a language Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 17: ... OK to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 18: ... 5 Scroll down and set Operation Time Out to Off Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 19: ...19 Product Parts Front 1 Automatic Document Feeder ADF cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray extension ...

Page 20: ...20 6 ADF output tray 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal size paper guide Parent topic Product Parts Locations ...

Page 21: ...21 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...

Page 22: ...22 4 Front cover 1 Scanner unit 2 Ink tank cover 3 Ink tanks 4 Ink tank unit 5 Print head Parent topic Product Parts Locations ...

Page 23: ...e LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen 1 Press the home button i...

Page 24: ...ct General Settings You see a screen like this 4 Select Basic Settings 5 Select Sleep Timer You see a screen like this 6 Do one of the following Press the or button to increase or decrease the number of minutes ...

Page 25: ...period of time 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Basic Settings 5 Select Power Off Timer then select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents ph...

Page 26: ...ur Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related tasks Using AirPrint Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Sc...

Page 27: ...27 You see a screen like this 4 Select Web Service Settings 5 Select Epson Connect Services You see a screen like this 6 Select Register ...

Page 28: ...ter your product to the Epson Connect service 3 Now you are ready to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Netwo...

Page 29: ...uct s email address 3 Visit epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose t...

Page 30: ...e setting for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your prod...

Page 31: ...discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Google Play 3 Go to Settings on your Android device select Printing and enable the Epson plug in if necessary 4 Connect your Android device to the same wireless network as your product 5 Now you are ready to pri...

Page 32: ...There is no software to download no drivers to install and no cables to connect Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Windows 10 Mobile device to the same wireless network as your product 3 Now you are ready to print From your Windows 10 a...

Page 33: ...int and Scan app from the Microsoft Windows Store 3 Connect your Windows tablet to the same wireless network as your product 4 Open the Epson Print and Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 34: ...ception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to se...

Page 35: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 36: ...ller program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Select the icon and press the OK bu...

Page 37: ...ect To delete the previous character select To enter numbers and symbols select AB1 To enter a space select 7 Press the OK button to enter your password using the on screen keypad and select OK 8 Confirm the displayed network settings and select Start Setup to save them 9 If you want to print a network setup report select Print Check Report Otherwise select Dismiss 10 Press the home button to exit...

Page 38: ...ectly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices Note The product must be connected to the Internet in order to function and have its ink usage monitored as part of the ReadyPrint program Using Wi Fi Direct Mode is not recommended 1 Epson product 2 Computer with ...

Page 39: ...tion between your product and computer or other devices without a wireless router or access point 1 Press the home button if necessary 2 Select the icon and press the OK button You see a screen like this 3 Select Wi Fi Direct 4 Scroll down and select Start Setup 5 Select Start Setup again ...

Page 40: ...f you don t see the icon on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router i...

Page 41: ...Recommended 4 Select Start Setup or Change Settings 5 Select Push Button Setup WPS 6 Follow the instructions on the LCD screen to complete WPS setup 7 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as d...

Page 42: ...ike this 4 Select Network Settings 5 Select Network Status 6 Select Print Status Sheet 7 Select Print Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may ha...

Page 43: ...his 4 Select Network Settings 5 Select Connection Check 6 Select Print Check Report 7 Press the start button to print the network connection report Examine the error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking ...

Page 44: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 45: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 46: ...as MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limit...

Page 47: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 48: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 49: ...You can connect up to 4 computers or other devices to your product using a Wi Fi Direct Simple AP connection If you want to add another device disconnect an existing connected device first Parent topic Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing ...

Page 50: ...ent topic Changing or Updating Network Connections Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 Disable your product s Wi Fi features 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any available LAN port...

Page 51: ... your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation for instructions 1 Do one of the following Windows Uninstall your product software Mac Go to the next step 2 Download and install your product software from the Epson website using the ins...

Page 52: ...ess Paper Type Compatibility Paper or Media Type Settings Printing Software Selecting the Paper Settings Control Panel Selecting the Default Paper Source Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm Note Before loading paper make sure your product is not currently printing scanning or copying 1 Open the front cover ...

Page 53: ...53 2 Pull out the paper cassette until it stops 3 Slide the edge guides outward ...

Page 54: ...the cassette with the glossy or printable side facedown and slide it in until it stops Note Make sure the paper is loaded against the rear of the cassette For legal size paper extend the legal paper guide and load paper using the guide line as shown ...

Page 55: ...55 Insert up to 10 envelopes with the printable side facedown and flap edge left as shown Load a sheet of loose leaf or other paper with holes as shown ...

Page 56: ...Make sure the paper fits under the tabs on the edge guides 6 Slide the cassette back into the product until it stops 7 Select the size and type of the paper you loaded on the product LCD screen and select OK Note If you are printing on letterhead make sure you select Letterhead as the paper type Make sure you select the correct paper size setting 8 Extend the output tray ...

Page 57: ...ing multiple envelopes try loading one envelope at a time Load letterhead or pre printed paper top edge first Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Paper Loading Capacity See the table here for the loading capacity of the paper cassettes Paper type Loading capacity Plain paper Copier paper Letterhead pap...

Page 58: ...resentation Paper Matte 1 sheet Envelopes 10 envelopes Parent topic Loading Paper Double sided Printing Capacity You can print double sided using Auto or Manual mode on the paper types and sizes listed here Paper type Size Double sided printing capacity Auto Manual Plain paper Copier paper Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm or smaller 120 sheets 30 sheets Legal 8 5 14...

Page 59: ...per Matte Letterhead paper Envelopes Parent topic Loading Paper Compatible Epson Papers You can purchase genuine Epson ink maintenance boxes and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Paper Type Si...

Page 60: ...te Double sided Letter 8 5 11 inches 216 279 mm S041586 50 Epson Ultra Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041341 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041808 S041727 40 100 16 9 wide 4 7 1 inches 102 181 mm S0421...

Page 61: ... Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Plain paper in Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size only Epson Bright White Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium...

Page 62: ...hoto Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Premium Presentation Paper Matte Note The settings listed here are available...

Page 63: ...Size 4 Select the paper size you loaded 5 Select Paper Type 6 Select the paper type you loaded 7 Select Favorite Paper Settings to choose from a list of commonly used paper settings 8 Select the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded ...

Page 64: ...y Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Prem Matte Parent topic Selecting the Paper Settings Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control pane...

Page 65: ...to exit Paper Source Settings Options Parent topic Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs Paper Source Settings option Available settings Description Paper Setting Various Select the paper size and type for each paper source A4 Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper Lett...

Page 66: ... Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note If this setting is disabled you cannot print using AirPrint Off Parent topic Selecting the Default Paper Source Settings ...

Page 67: ...it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder ADF Original Document Specifications Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in ...

Page 68: ...s or you may damage the product Parent topic Placing Originals on the Product Related topics Copying Scanning Placing Originals in the Automatic Document Feeder You can place single or multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or fo...

Page 69: ...69 1 Open the ADF document support and slide out the ADF output tray extension 2 Slide the ADF edge guide outward 3 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 70: ...de the ADF edge guide against the originals but not too tightly Note If you are copying two originals onto one sheet load the originals as shown Parent topic Placing Originals on the Product Related topics Copying Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF ...

Page 71: ...anner glass for these types of originals Photos Thermal paper Fabric or other non paper originals Originals with uneven surfaces such as embossed documents Originals containing staples or paper clips Originals with carbon paper backing Originals with wet ink Originals that are bound Originals with labels stickers or sticky notes Ripped curled folded deteriorated or wrinkled originals Originals wit...

Page 72: ...n copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy select Copies and use the and buttons to increase or dec...

Page 73: ... Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copy Copying option Available settings Description B W Copies the document in black and white Color Copies the document in color 2 Sided 1 1 Sided Select to make 2 sided copies When you sele...

Page 74: ...t Scroll down and select the document orientation and layout order settings as necessary Quality Standard Adjusts the quality of your copies Best Original Orientation Up Direction Specifies the orientation of your originals Left Direction Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick ...

Page 75: ... Up Printing on a Chromebook Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must ...

Page 76: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 77: ...ing may not exactly match the name of your paper Check the paper type settings list for details 8 Select the Quality setting that matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sid...

Page 78: ...r print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Pa...

Page 79: ...e following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the ...

Page 80: ...80 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 81: ... to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the av...

Page 82: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 83: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 84: ...button Anti Copy Pattern adds a watermark that only appears when your printout is copied Watermark adds a visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Cu...

Page 85: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 86: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 87: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 88: ...roups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings ...

Page 89: ...topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options ...

Page 90: ...Windows Extended Settings Windows You can select these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that may appear when you print borderless photos Always Spoo...

Page 91: ...urce Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape portrait 1 sided and 2 sided documents in the same orientation for easier filing Barcode mode Reduces bleed...

Page 92: ...ent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your...

Page 93: ... the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Wi...

Page 94: ...elete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided...

Page 95: ... default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can st...

Page 96: ...sed on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting ...

Page 97: ... for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature ...

Page 98: ...ct software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may ...

Page 99: ... window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 100: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 101: ...101 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 102: ... s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac S...

Page 103: ...basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer s...

Page 104: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 105: ... them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings ...

Page 106: ...Settings Mac Printing Your Document or Photo Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good...

Page 107: ...from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a cu...

Page 108: ...ber of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally sett...

Page 109: ...This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen ...

Page 110: ...dge of the paper Short Edge binding Orients double sided printed pages to be bound on the short edge of the paper Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing ...

Page 111: ...inting on a Mac Color Matching and Color Options Mac You can select these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion m...

Page 112: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 113: ...Printing on a Mac Printing Preferences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print quality ...

Page 114: ... you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you h...

Page 115: ...window Checking Print Status Mac Parent topic Printing on a Mac Related tasks Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Selecting Print Layout Options Mac Selecting Double sided Printing Settings Mac Managing Color Mac ...

Page 116: ...l printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using the ...

Page 117: ...rogram Starting a Scan from a Smart Device Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the prod...

Page 118: ...evices port on your Windows 7 or Windows Vista computer the port is set up automatically on Windows 10 and Windows 8 x 6 Follow the instructions in the links below to complete your scan Scanning to a Connected Computer Setting Up a WSD Port Windows 7 Windows Vista Control Panel Scanning Options Changing Default Scan Job Settings Parent topic Starting a Scan Related tasks Using Epson Scan to Cloud ...

Page 119: ...nager and automatically scan using those settings on your product control panel Note Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer 1 Place your original on the product for scanning 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Computer ...

Page 120: ...he following options Save as JPEG to save the scanned image as a JPEG file Save as PDF to save the scanned document or image as a PDF file Attach to email to open the default email software on your computer and save the scanned document or images as an email attachment Follow custom setting to save the scanned document or image using custom settings you have selected using the Event Manager custom...

Page 121: ...lect Install 6 When you see the User Account Control screen click Continue Note If you see an Uninstall screen click Uninstall and repeat these steps as necessary 7 When you see the message Your device is ready to use in the Windows taskbar click the message 8 On the Driver Software Installation screen make sure your product is listed as Ready to use Then click Close 9 Do one of the following Wind...

Page 122: ...cuments then select the orientation of the original A4 A6 Legal Half Letter Envelope 10 5 7 4 6 8 10 8 5 13 Executive Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Type Text Specifies the type of original you are scanning Text Image Photo Density 4 to 4 Adjusts the lightness or darkness of scanned images Remove Shadow On Erases the shadows that appear in ...

Page 123: ... Manager Mac Open the Applications folder click Epson Software and select Event Manager 2 Open the Scanner Windows or Select Scanner Mac drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan job settings you want to view or change 5 Change the settings as necessary Note If you create a new job you can only assi...

Page 124: ...the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epso...

Page 125: ... 2 window like this Parent topic Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN compliant scanning program to select scan settings scan and open the scanned image in the program ...

Page 126: ...indows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product...

Page 127: ...w like this Parent topic Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app You can save the scanned document to your device or a cloud service e mail it or print it ...

Page 128: ...he scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features You can scan your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can ...

Page 129: ... or select Auto Detect to have Epson Scan 2 automatically detect the source 3 Select the Document Size setting that matches the size of your original You can select Customize to enter a custom size if necessary 4 Select the image type of your original and how you want it scanned as the Image Type setting ...

Page 130: ...ormat in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options 11 Enter the file name for your scanned file in the File Name field If necessary select Settings to modify the file name settings 12 Select the location in which you want to save your scanned file as the Folder setting If necessary select Select to create ...

Page 131: ...mat that supports multiple pages such as PDF or Multi TIFF If you select another file format each scanned image or page is saved as a separate file Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other setting...

Page 132: ...e results of descreening do not appear in the preview image only in your scanned image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white Dual Image Output Scans the original image twice using different output settings Windows only Parent topic Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a ...

Page 133: ...he PDF or protect printing or editing properties 12 Click OK 13 Confirm the File Name setting and select a Folder setting for your document 14 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format ...

Page 134: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 135: ...i dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Eps...

Page 136: ...nks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level is below the lower...

Page 137: ...cool dark place Store the ink bottles in the same environment as the product When storing or transporting an opened ink bottle do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when y...

Page 138: ...s Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions ...

Page 139: ...print when ink is low and you can check your ink levels at any time using a utility on your Windows computer 1 To check your ink levels access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or click the up arrow and double click You see a window like this ...

Page 140: ...en the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks Checking Ink Levels Mac You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility an...

Page 141: ... displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks ...

Page 142: ...he icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Monitoring Preferences You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Ink Levels Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin ...

Page 143: ...ing ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level is below the lower line on the tank could damage the product Caution Wear disposable gloves ...

Page 144: ...144 3 Open the ink tank cover then open the cap for the ink tank you are going to fill ...

Page 145: ...n your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 5 Position the top of the ink bottle along the slot in front of the filling port then slowly stand the bottle up to inser...

Page 146: ...flows into the tank and stops automatically when the ink is filled to the upper line Note If ink does not flow from the bottle lift and reinsert the bottle 7 When the ink tank is full remove the ink bottle and securely close the ink tank cap Note If any ink remains in the bottle replace the bottle cap and tighten it Store the bottle upright for later use 8 Repeat the previous steps as necessary fo...

Page 147: ...lowing precautions when replacing the maintenance box Do not remove the maintenance box or its cover except when replacing the maintenance box otherwise ink may leak Do not touch the green chip on the side of the maintenance box Do not tilt the maintenance box after removing it or ink may leak Do not touch the openings in the maintenance box or you may get ink on you Do not drop the maintenance bo...

Page 148: ...148 Caution Do not reuse a maintenance box that has been removed and left uninstalled for a long period Keep the maintenance box away from direct sunlight Parent topic Refilling Ink ...

Page 149: ...ality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first If you still see white or dark lines or gaps in your printouts even after cleanin...

Page 150: ...ad nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance and press the OK button 5 Press the OK button to select Print Head Nozzle Check ...

Page 151: ...ttern is faint press the right arrow button to select X Follow the instructions on the screen to clean the print head If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent t...

Page 152: ...ain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Print...

Page 153: ...ated tasks Refilling the Ink Tanks Cleaning the Print Head Using a Computer Utility Loading Paper in the Cassette Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in a...

Page 154: ...ling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance and press the OK button ...

Page 155: ... a nozzle check and confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Cleaning Related references Where to Get Help...

Page 156: ...of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the clea...

Page 157: ... lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there i...

Page 158: ...n ink pad reaches the end of its service life the product stops printing and you must contact Epson for support Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic Print Head Maintenance Related tasks Refilling the Ink Tanks Power Cleaning Using the Product Control Panel You can run a Power Cleaning using the control panel on your product After a Pow...

Page 159: ...a Power Cleaning you must turn off the product and wait at least 12 hours before running another Power Cleaning 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the...

Page 160: ... printing and then print the nozzle check pattern again Run Print Head Cleaning or Power Cleaning again depending on the printed pattern If quality still does not improve contact Epson support Parent topic Power Cleaning Related tasks Refilling the Ink Tanks Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal ...

Page 161: ...CD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance and press the OK button 5 Select Print Head Alignment and press the OK button 6 Do one of the following Select Ruled Line Alignment and press the OK button Select Vertical Alignment and press the OK button Select Horizontal Alignment and press the OK...

Page 162: ...epresenting the most solid printed pattern for each set on the LCD screen Ruled Line Alignment Vertical Alignment Horizontal Alignment 9 Press the OK button when you are finished Parent topic Print Head Alignment Related tasks Loading Paper in the Cassette ...

Page 163: ...lect Paper Guide Cleaning 4 Follow the on screen instructions to clean the paper guide 5 Repeat these steps as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related tasks Cleaning the Print Head Using a Computer Utility Loading Paper in the Cassette Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cle...

Page 164: ...of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the print head path or you may damage your product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Lift up the scanner unit ...

Page 165: ... touch the print head rail or wipe the grease off of it You may not be able to print 6 Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture Lightly wipe the ink off the translucent film Caution Do not press too hard on the film or you may dislocate the anchor springs and damage your product ...

Page 166: ...n that displays the number of sheets of paper that have fed through the product Note You can also view the number of sheets of paper fed through the product by printing a nozzle check Checking the Sheet Counter Windows Checking the Sheet Counter Mac Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product ...

Page 167: ...Checking the Number of Sheets Checking the Sheet Counter Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option I...

Page 168: ...168 You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets ...

Page 169: ...p your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Pull out the paper cassette and remove the paper 5 Open the d...

Page 170: ...s area on the left with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 7 Close the document cover ...

Page 171: ...r case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette clean the paper rollers inside the product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables ...

Page 172: ...172 4 Slide out the paper cassette and remove the paper 5 Make sure the ink tank caps are securely closed ...

Page 173: ...Be careful not to trap your fingers under the product 7 Use a soft moist cloth to clean the paper rollers as shown Rotate the rollers to clean them thoroughly 8 Return the product to its normal position Caution Do not leave the printer on its side for an extended period of time ...

Page 174: ... upside down otherwise ink may leak When storing or transporting an opened ink bottle do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Keep the ink bottle upright when tightening the cap and keep the bottles level during transportation Do not put opened ink bottles in the box with the produ...

Page 175: ...position the home position If not turn on the product wait for the print head to move to the far right then turn the product off again 6 Secure the print head to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product ...

Page 176: ...176 7 Make sure the ink tank caps are securely closed and close the ink tank cover 8 Lower the scanner unit ...

Page 177: ...t in its original packaging materials if possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 178: ... Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Deskto...

Page 179: ... solution The ReadyPrint service is unavailable due to a connection issue Make sure the product is connected to a network with Internet access The ReadyPrint service is unavailable due to an account issue Error code XXXXXX There may be an issue with your ReadyPrint account Log in to your account to review its status Printer is offline Check the network connection and connect to the Internet to mai...

Page 180: ...inting select Dismiss The printer s borderless printing ink pad has reached the end of its service life It is not a user replaceable part Please contact Epson support The ink pad is at the end of its service life Turn off the product and contact Epson for support You can still perform operations that do not use ink such as scanning To use cloud services update the root certificate from the Epson W...

Page 181: ...port Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD screen or lights on the control panel will advise you when these parts need rep...

Page 182: ...the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall bel...

Page 183: ...ss the OK button The nozzle check pattern is printed 7 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected ...

Page 184: ...Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary ...

Page 185: ... the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is finished charging the print head when the power light stops flashing If the product s print head stops moving or making noise and the charging process has not finished after approximately 20 minutes turn off...

Page 186: ...view LCD screen text in a different language select a different language setting for the panel To adjust the position of the control panel carefully raise or lower it Parent topic Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting the Screen Brightness Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Bre...

Page 187: ...2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Verify that your router or access point is operating correctly by connecting to it from your computer or another device Print a network connection report and check the codes and messages on the report to help determine the cause of the problem You may need to disable the firewall...

Page 188: ... network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings from the Control Panel Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi Fi or W...

Page 189: ...z See your router documentation or contact your internet service provider for instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function Parent topic Solving Network Problems Related ...

Page 190: ...e move the device connected to your Mac USB 3 0 port further away from your Mac Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network sett...

Page 191: ...n If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi connection icon is not lit or does not appear on the product s LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related references Cannot Scan Over a Network Related tasks Printing a Network Status Sheet Printing a Network Conn...

Page 192: ... select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Util...

Page 193: ...ormal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions Make sure the paper cassette is inserted all the way in the printer If paper...

Page 194: ...ay damage the product Unless specifically instructed avoid tilting the product placing it on its side or turning it upside down as ink may spill Warning Never touch the buttons on the control panel while your hand is inside the product If the product starts operating it may cause an injury Do not touch any protruding parts inside the product Parent topic Solving Paper Problems Paper Ejection Probl...

Page 195: ...s not print connect your product directly to your computer instead of the hub Make sure the printer status is not offline or pending Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more ...

Page 196: ... product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Settings button 4 Select Enable EPSON Status Monitor 3 and click OK 5 Click the Monitoring Preferences button 6 Click the checkb...

Page 197: ...elect Extended Settings or Speed and Progress and select the following settings Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Windows Select Printer Properties click the More Options tab and make sure the High Speed setting is enabled Mac Select System Preferences select Printers Scanners and select your product Select Options Supplies select Options or Driver and enable the High S...

Page 198: ...ent from those covered in this manual See the Apple website for details Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirro...

Page 199: ...inter software if available Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program You may need to refill the ink Visually check the ink levels Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related ref...

Page 200: ...e For custom paper sizes make sure you select a supported borderless page width Windows Make sure you selected the Borderless setting in your printer software Mac Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image s...

Page 201: ...t Settings Mac Selecting Basic Print Settings Windows Selecting Page Setup Settings Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure you selected the correct paper size on the control panel Make sure your ...

Page 202: ...gle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen Note When printing using AirPrint the available print settings are diffe...

Page 203: ...high speed settings in your product software Adjust the print quality in the product software You may need to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Parent topic Solving Print Quality ...

Page 204: ...rk images If one side of a sheet will contain a lighter image or text print that side first Adjust the density and or ink drying time settings Lower the copy density setting on the product control panel The ink levels may be low and you may need to refill the ink Visually check the ink levels Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necess...

Page 205: ... or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low Visually check the ink levels Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Adjust the print quality in...

Page 206: ...uality in the product software You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by ...

Page 207: ... print head nozzles are clogged Then clean the print head if necessary The ink levels may be low and you may need to refill the ink Visually check the ink levels If you printed when the ink levels were too low to be seen in the ink tank windows refill the ink tanks to the upper lines and run the Power Cleaning utility Then run a nozzle check to see if print quality has improved After you print the...

Page 208: ...ions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer ...

Page 209: ...oduct is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the...

Page 210: ...hese solutions Make sure you placed your original for scanning facing the correct way If the Image Type setting is Black White adjust the Threshold and scan again Parent topic Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images try these solutions Clean the scanner glass with a soft dry lint free cloth or use a smal...

Page 211: ...oduct on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White adjust the Threshold setting If the Image Type setting is Color or Grayscale select the Unsharp Mask setting If the Image Type setting is Black White select Text Enhancement If t...

Page 212: ... and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of pr...

Page 213: ...ust the Color Enhance setting Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Main Settings Tab Additional Scanning Settings Advanced Settings Tab Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner g...

Page 214: ...dow click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs...

Page 215: ...click the Uninstaller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and c...

Page 216: ...Description of the problem Then call 800 879 3776 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson paper at epson com You can also purchase supplies from an Epson authorized reseller To find the...

Page 217: ...s Printable Area Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Mic...

Page 218: ... 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or latin epson com support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any...

Page 219: ...mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson Select the link at the end of this topic to view a list of compatible Epson papers Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 ...

Page 220: ...When printing borderless quality may decline in the expanded printable area Single sheets 1 Top bottom margins 0 12 inch 3 mm 2 Reduced print quality area top 1 61 inches 41 mm 3 Reduced print quality area bottom 1 46 inches 37 mm Borderless ...

Page 221: ...ced print quality area left 0 70 inch 18 mm 4 Reduced print quality area right 1 61 inches 41 mm Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan ...

Page 222: ...13 inches 216 330 mm size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 90 g m2 Loading capacity Approximately 30 sheets US letter or A4 size 10 sheets legal or 8 5 13 inches 216 330 mm size Parent topic Technical Specifications Ink Specifications Note Use only the Epson 570 ink provided to you under the ReadyPrint program The included initial ink bottles must be used for printer setu...

Page 223: ... C Parent topic Technical Specifications Dimension Specifications Height Stored 9 1 inches 231 mm Printing 10 inches 255 mm Width Stored 14 8 inches 375 mm Printing 16 4 inches 417 mm Depth Stored 13 7 inches 347 mm Printing 19 8 inches 503 mm Weight without ink or power cord 14 8 lb 6 7 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequ...

Page 224: ...to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purcha...

Page 225: ... connected device should be IEEE802 3az compliant Communication modes Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100 Mbps Half duplex Connector RJ 45 Security Protocol SSL TLS HTTPS Server Client IPPS Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 E...

Page 226: ...ference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65...

Page 227: ...sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall outlet where the plug can...

Page 228: ...place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away f...

Page 229: ...ns Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accide...

Page 230: ...sult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interfac...

Page 231: ... resolve any Dispute informally If Epson and you do not reach an agreement to resolve the Dispute within the sixty 60 days you or Epson may commence an arbitration Notice to Epson must be addressed to Epson America Inc ATTN Legal Department 3840 Kilroy Airport Way Long Beach CA 90806 the Epson Address The Dispute Notice to you will be sent to the most recent address Epson has in its records for yo...

Page 232: ...e relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party s individual claim In some instances the costs of arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court The arbitrator s award is binding and may be entered as a judgment in any court of compete...

Page 233: ... sending a written letter to the Epson Address within thirty 30 days of your assent to this Agreement including without limitation the purchase download installation of the Software or other applicable use of Epson Hardware products and services that specifies i your name ii your mailing address and iii your request to be excluded from the final binding individual arbitration procedure and waiver ...

Page 234: ...nce General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re...

Page 235: ...vided that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KI...

Page 236: ...ay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2020 Epson America Inc 07 20 CPD 59446 Parent topic Copyright Notice...

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