Epson EPL 5800 - B/W Laser Printer Reference Manual Download Page 5

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Chapter 6 Troubleshooting

Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Chapter 7 Cleaning and Transporting the Printer

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Cleaning the inside of the printer. . . . . . . . . . . . . . . . . . . . . .113
Removing spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Cleaning the printer case . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Appendix A Technical Specifications

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Summary of Contents for EPL 5800 - B/W Laser Printer

Page 1: ......

Page 2: ...osses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the u...

Page 3: ...out Your Printer 16 Features 16 Options and consumable products 17 Chapter 2 Paper Handling Available Media 19 Paper that should not be used 20 Paper Sources 21 MP tray 21 500 Sheet Lower Paper Cassette Unit 21 Loading Paper 22 MP tray 22 Manually loading paper 26 500 Sheet Lower Paper Cassette Unit 27 Printing on Special Media 28 Envelopes 29 Labels 30 Transparencies 30 Thick paper 31 ...

Page 4: ...he printer port 49 Using Printer Driver with Macintosh 55 Accessing the printer driver 55 EPSON Status Monitor 3 Utility 55 Chapter 4 Installing and Removing Options Printer Options 61 500 Sheet Lower Paper Cassette Unit 62 Installing 62 Removing 63 Face up Tray 64 Installing 65 Using 66 Removing 66 Memory Module 67 Installing 67 Removing 72 Chapter 5 Replacing Consumables Replacing the Developer ...

Page 5: ...ter driver and utility problems 109 Communication errors 110 Chapter 7 Cleaning and Transporting the Printer Cleaning the Printer 113 Cleaning the inside of the printer 113 Removing spilled toner 115 Cleaning the printer case 116 Transporting the Printer 117 Appendix A Technical Specifications Paper 119 Specifications 119 Printer 121 General 121 Environmental 122 Safety approvals 122 Mechanical 12...

Page 6: ...s 129 System requirements 130 Installing EPSON BarCode fonts 131 Printing with EPSON BarCode fonts 133 BarCode Font specifications 136 Appendix C Contacting Customer Support For Users in the United Kingdom and the Republic of Ireland 150 For Users in Australia 151 For Users in Singapore 153 For Users in Hong Kong 154 For Users in Malaysia 155 For users in India 155 For Users in the Philippines 156...

Page 7: ...g your printer For information about installing and setting up the printer see the Setup Guide Chapter 1 Product Information introduces the printer s parts and features and options It explains how to operate the printer It also contains information on how to optimize print quality Chapter 2 Paper Handling tells you what special paper and media is available for your printer plus how to load and pri...

Page 8: ...ontains the technical specifications for the printer Appendix B Working with Fonts describes the steps you need to follow to add EPSON BarCode fonts It also lists and shows samples of the available fonts Appendix C Contacting Customer Support contains customer support information Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to...

Page 9: ...N Hot Surface Avoid Contact or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot Avoid touching the components inside the printer unless instructed to do so in this guide Never force printer components into place Although the printer is designed to be sturdy rough handling can damage it CAUTION Hot Surface Avoid Contact ...

Page 10: ...flap otherwise print quality will decline Do not turn the cartridge upside down or stand it on its ends When handling the cartridge always place it on a clean smooth surface Do not attempt to modify the cartridge or take it apart It cannot be refilled Avoid touching the toner or getting it in your eyes ...

Page 11: ...unit on a clean smooth surface Avoid touching the drum since oils from your skin can permanently damage its surface and affect print quality To get the best print quality do not store the photoconductor unit in an area subject to direct sunlight dust salt air or corrosive gases such as ammonia Avoid locations subject to extreme or rapid changes in temperature or humidity Wait for at least one hour...

Page 12: ...rheat Avoid using outlets that other appliances are plugged into Use only an outlet that meets the power requirements of this printer Power On Off Cautions c Caution Do not turn off the printer For at least 22 seconds after turning on the printer Wait until the Ready green light comes on and is not flashing While the Ready green light is flashing While printing ...

Page 13: ...Chapter 1 Product Information 13 Chapter 1 Product Information Printer Parts 14 Panel lights 15 About Your Printer 16 Features 16 Options and consumable products 17 ...

Page 14: ...ation 14 Printer Parts Latch Printer cover MP Multi Purpose tray Power switch Manual feed slot ready light green error light red USB interface connector Parallel interface connector AC inlet Paper path selector Face down tray ...

Page 15: ...eceiving data Off Flashing The printer is out of paper or has an error that can be easily cleared See Problems and Solutions on page 89 Flashing On Off On An error has occurred Try turning off the printer waiting a few minutes and then turning it back on If this does not clear the error contact your dealer or a qualified service person Flashing alternately ready light green error light red ...

Page 16: ...and install the printer driver as described in the Setup Guide The printer supports ECP mode in Microsoft Windows Me 98 95 2000 and NT 4 0 ECP mode supports high speed data transfer and bi directional communication with your computer Features The printer comes with a full set of features that enhance ease of use and provide consistent high quality output The main features are described below High ...

Page 17: ...ally feeds up to 500 sheets of paper without reloading and serves as a second paper source to your printer Depending on the country of purchase the unit takes either A4 or Letter size paper Face up Tray C813372 The Face up Tray is recommended for printing on media that require a straight through paper path such as labels and transparencies Developer Cartridge This cartridge includes the toner that...

Page 18: ...per that should not be used 20 Paper Sources 21 MP tray 21 500 Sheet Lower Paper Cassette Unit 21 Loading Paper 22 MP tray 22 Manually loading paper 26 500 Sheet Lower Paper Cassette Unit 27 Printing on Special Media 28 Envelopes 29 Labels 30 Transparencies 30 Thick paper 31 ...

Page 19: ...brandor typeofmediamay be changed by the manufacturer at any time EPSON cannot guarantee the quality of any type of media Always test samples of media stock before purchasing large quantities or printing large jobs Paper Type Description Plain paper Recycled paper is acceptable Weight 60 to 90 g m 16 to 24 lb Envelopes No paste and no tape No plastic window unlessspecificallydesigned for laser pri...

Page 20: ...n paper no carbon paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 190 C Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special surface colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static ...

Page 21: ...m A4 A5 B5 Letter LT Legal LGL F4 Half Letter HLT Executive EXE Government Letter GLT Government Legal GLG Custom size paper 76 2 127 mm minimum 215 9 355 6 mm maximum Letterhead Labels Up to 10 sheets Weight 90 to 163 g m Thick paper Transparencies Envelopes Up to 10 sheets Weight 60 to 90 g m Monarch MON Commercial 10 C10 DL C6 C5 International B5 Paper Type Capacity Paper Size Plain paper Up to...

Page 22: ...ith a weight between 60 and 90 g m 16 to 24 lb The printer is extremely sensitive to moisture Be sure to store paper in a dry environment Use of colored paper is acceptable but coated paper should be avoided You may use paper with preprinted letterheads provided that the paper and ink are both of laser printer type MP tray You can load up to 150 sheets of plain paper into the MP tray To load paper...

Page 23: ...to even the edges Insert the paper printable side up into the tray and adjust the paper guides Note To widen the paper guides press on the lever of the right paper guide while sliding it outwards Load letterheads printable side up and with the letterhead portion toward the printer ...

Page 24: ... 3 Place the cover back on the MP tray as the protection against the dust and for manual feed printing as shown below 4 Raise the face down tray and lift up the paper support on the top to prevent paper from falling off the edge ...

Page 25: ...e up Tray instead and set the paper path selector down Note Before printing make sure that the Paper Size setting in your printer driver matches the paper you load If you want to print on paper heavier than 90g m 24 lb or on special paper such as envelopes labels transparencies or thick paper see Printing on Special Media on page 28 ...

Page 26: ...ide up as far as it will go into the manual feed slot above the tray cover Adjust the paper guides to match the paper size you are using Note Load letterheads printable side up and with the letterhead portion toward the printer 3 Make sure to change the Paper Source setting to MP Tray in the printer driver s Basic Settings menu 4 Send the print data from the computer The printer loads the paper fr...

Page 27: ...ette Unit 1 Pull the paper tray out from the cassette unit 2 Press down the plate in the paper tray until it locks into position 3 Fan a stack of paper and tap it on a flat surface to even the edges Insert the paper printable side up into the tray Note Load letterheads printable side up and with the letterhead portion toward the printer ...

Page 28: ...articular brand or type of paper may be changed by the manufacturer at any time EPSON cannot guarantee the quality ofanytype ofpaper Alwaystestsamplesofpaperstockbefore purchasing large quantities or printing large jobs The EPL 5800L Laser Printer can print on special paper stock such as envelopes labels transparencies and thick paper ...

Page 29: ... accessed through the printer driver s Optional Settings tab The printing quality on envelopes may be irregular because differentpartsofanenvelopehavedifferentthicknesses Printone or two envelopes to check the print quality If the printing is too light adjust the print density as described in Using the Printer Driver with Windows on page 33 Do not use window envelopes unless they are specially des...

Page 30: ...s You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels If the paper sticks do not use the labels Transparencies You can load up to five transparencies into the MP tray However you may need to feed some types of transparencies one sheet at a time You can only use overhead projector transparencies and adhesive drafting film made for use with l...

Page 31: ...one sheet at a time Use the thick paper of a weight between 90 and 163 g m 24 to 43 lb Whenprinting on thick paper be sure to change thePaper setting on the Extended Settings on the printer driver s Optional Settings menu Choose Thick Narrow for thick paper which is less than 188 mm wide Choose Thick Wide when printing on thick paper which is 188 mm or wider ...

Page 32: ...Windows 33 Accessing the printer driver 33 EPSON Status Monitor 3 Utility 34 Increasing the Printing Speed 43 Note for using shared printers in Windows 2000 and NT 4 0 44 Choosing the printer port 49 Using Printer Driver with Macintosh 55 Accessing the printer driver 55 EPSON Status Monitor 3 Utility 55 ...

Page 33: ...ould access the driver from your application to make sure you get the results you want To access the printer driver from your application software click the Print or Page Setup command on the File menu You also may need to click Setup Options Properties or a combination of these buttons To access the printer driver from Windows Me 98 95 2000 or NT 4 0 click Start point to Settings and click Printe...

Page 34: ...ge 36 for more information Before using Status Monitor 3 be sure to read the printer driver s README file This file contains the latest information on the printer driver and Status Monitor 3 Environment for the EPSON Status Monitor 3 Protocols The protocols that must be installed to run EPSON Status Monitor 3 vary depending on your operating system and printer type The following table divides prin...

Page 35: ...hange on the printer driver installed on the server machine The change involves selecting the Allow monitoring of shared printerscheckbox intheMonitoring Preferences dialog box You can access the Monitoring Preferences dialog box through the Utility tab of the printer driver s Properties dialog box 1 local printer 2 Windows Me 98 95 2000 NT 4 0 Macintosh 3 Parallel cable USB cable 1 client machine...

Page 36: ...s click the Ports tab Make sure the Enable bi directional support for this printer check box is selected Accessing EPSON Status Monitor 3 EPSON Status Monitor3monitorstheprinterduringprintingand while the EPSON Status Monitor 3 dialog box is open Follow these steps to access EPSON Status Monitor 3 1 Double click the My Computer icon 2 Double click the Printers folder 3 Right click the icon for you...

Page 37: ... Status Monitor 3 icon to start the EPSON Status Monitor 3 utility Note Clearing the Monitor the printing status check box during normal operation causes the Status Alert window to stop monitoring some errors See Status Alert Window on page 41 for more information on this function ...

Page 38: ...e products using the EPSON Status Monitor 3 dialog box Printer image The image at the upper left shows the printer status graphically Text box The text box next to the printer image displays the current status of the printer If a problem occurs the most probable solution is displayed OK button Clicking this button closes the dialog box ...

Page 39: ...the paper source Information for the optional 500 Sheet Lower Paper Cassette Unit is displayed only if this option is installed Toner Indicatestheamountofremainingtoner The toner icon flashes if toner is low 10 percent or less Photoconductor Unit Life Indicates the remaining functional life of the photoconductor unit ...

Page 40: ...ferences button in the Utility tab of the printer driver s Properties dialog box The Monitoring Preferences dialog box appears The following settings and buttons appear in the dialog box Select Notification Use the check boxes to select the types of error that you wish to be notified about Default button Restores default settings ...

Page 41: ...hortcut icon is in the task bar you can double click it to open the Status Monitor 3 dialog box You can also right click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box and EPSON EPL 5800L Advanced to open the EPSON Status Monitor 3 dialog box Allow monitoring of shared printers check box To monitor a shared printer check this box You need to make ...

Page 42: ...n To monitor during printing only close the EPSON Status Monitor 3 dialog box To stop monitoring completely clear the Monitor the printing status checkbox in the Utility tabof the printerdriver s Properties dialog box You may want to do this to speed up printing or if you don t need to monitor the printer If you clear the Monitor the printing status check box the Status Alert window no longer come...

Page 43: ... the following points Check if your computer supports DMA To confirm if your computer has an ECP chip installed contactthe manufacturer or look in the computer s documentation Confirm the parallel port setting is ECP or ENHANCED through the BIOS Setup Refer to your computer s documentation to set the BIOS However before setting the BIOS uninstall the EPL 5800L printer driver After setting the BIOS...

Page 44: ...nstructions you may not be able to properly install or use the printer driver First you need to set up the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as a shared printer Follow these steps to share a...

Page 45: ...2000 users select Shared as then type the Shared Name 4 Click OK Note For Windows NT 4 0 users do not select a driver from the Alternate Drivers list For Windows 2000 users do not select the driver from the Additional Drivers list in the Additional Drivers dialog box ...

Page 46: ...ote Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer 1 Install the printer driver to the client computer from the software CD ROM 2 Open the Printer folder from the Control Panel then open the Properties for your printer 3 Click the Ports tab then click Add Port ...

Page 47: ...he following dialog box appears Select Local Port then click New Port 5 The following dialog box appears In the text box type the following information name of computer that is connected to the printer name of the shared printer Then click OK ...

Page 48: ...he Printer Driver 48 6 In the Printer Ports dialog box click Close to return to the Ports menu 7 On the Ports menu make sure that the new port is added and the check box is selected Click OK to close the printer driver ...

Page 49: ...oose the appropriate printer port setting in the printer driver Parallel connection The Windows platform supports the parallel interface The instructions given below are for Windows 98 but the procedure is similar on other Windows operating systems 1 Click the Start button point to Settings and then click Printers 2 Right click the EPSON EPL 5800L Advanced icon and click Properties in the menu tha...

Page 50: ...Chapter 3 Using the Printer Driver 50 4 Click the arrow next to the Print to the following port drop down list then select LPT1 ECP Printer Port 5 Click OK to save this setting ...

Page 51: ...ettings and the program see your computer manual 2 Click the Start button point to Settings and then click Control Panel 3 Right click the System icon and click Open in the menu that appears 4 Select the Device Manager tab 5 Select ECP Printer Port under Ports COM LPT then click the Properties button 6 Select the Resources tab 7 Make the appropriate setting in the Resource settings dialog box This...

Page 52: ...te Only Macintosh and PC systems equipped with a USB connector and running Mac OS 8 1 or later or Windows Me 98 2000 respectively support the USB interface For Windows Me 98 2000 1 Click the Start button point to Settings and then click Printers 2 Right click the EPSON EPL 5800L Advanced icon and click Properties in the menu that appears 3 Select the Details tab ...

Page 53: ...er Driver 53 4 Click the arrow next to the Print to the following port drop down list In Windows Me or 98 select EPUSB1 EPSON EPL 5800L In Windows 2000 check USB001 in the list on the Ports menu 5 Click OK to save this setting ...

Page 54: ...ou experience problems with this type of setup connect the USB cable directly to your computer s USB connector 1 Select Chooser from the Apple menu Click your printer s icon and then click the USB port your printer is connected to 2 Click the Background Printing radio buttons to turn background printing on or off Note Background printing must be turned on for the EPSON Status Monitor 3 to manage p...

Page 55: ...iver that controls your printer It is automatically installed when you install the printer driver EPSON Status Monitor 3 Utility About the EPSON Status Monitor 3 utility EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status For example you can find out the amount of remaining toner or the remaining functional life of the photocond...

Page 56: ...essary information can be received from the selected printer driver when the EPSON Status Monitor 3 starts If the printer port is not correct an error will occur If you change the printer driver in the Chooser while the spool file is printing in the background output to the printer may be disrupted Printer and consumable products status information appears in the status window only if the Chooser ...

Page 57: ...ter image displays the current status of the printer When a problem occurs the most probable solution is displayed Close button Clicking this button closes the dialog box Paper Displays the paper size and the approximate amount of paper remaining in each paper source Information for the optional 500 Sheet Lower Paper Cassette Unit is displayed only if this option is installed ...

Page 58: ...appear in the dialog box Toner Indicatestheamountofremainingtoner The toner icon flashes if toner is low 10 percent or less Photoconductor Unit Life Indicates the remaining functional life of the photoconductor unit Error Notification Selection Use the check boxes to select the types of error that you wish to be notified about Default button Restores default settings Cancel button Cancels any chan...

Page 59: ...utomatically once the problem is cleared If you wish to see information about printer consumables click the Show details button If you click this button the dialog box will not disappear even after the problem is cleared To close the box you need to click the OK button Note The Status Alert window automatically appears when a problem occurs with your printer ...

Page 60: ...ng Options 60 Chapter 4 Installing and Removing Options Printer Options 61 500 Sheet Lower Paper Cassette Unit 62 Installing 62 Removing 63 Face up Tray 64 Installing 65 Using 66 Removing 66 Memory Module 67 Installing 67 Removing 72 ...

Page 61: ...al memory module expands your printer s memory Note The asterisk is a substitute for the last digit of the product number which varies by country Each of these options is discussed in its own section If you purchased your printer and the options at the same time first set up the printer and run the print test by following the instructions in the Setup Guide Then install the options c Caution Befor...

Page 62: ...tructions below toinstallthe500 SheetLowerPaper Cassette Unit 1 Turn off the printer 2 Unplug the printer s power cord from the electrical outlet and from the printer 3 Remove all interface cables from the interface connectors 4 Make sure that the printer and the cassette unit are facing the same way Lift the printer and align the pins on the cassette unit with the holes on the bottom of the print...

Page 63: ...s sheet try reinstalling it To use the 500 Sheet Lower Paper Cassette Unit as the paper source be sure to choose Lower Cassette in the printer driver as the Paper Source setting If your computer is running Windows Me 98 95 2000 or NT 4 0 youcanalsoconfirm thatthe500 SheetLowerPaperCassetteUnit is correctly installed by checking the information displayed in the Optional Settings tab of the printer ...

Page 64: ...ower cord into an electrical outlet 8 Turn on the printer Face up Tray The printer normally outputs paper face down on top of the printer If you want face up output you can install the optional Face up Tray C813372 This tray gives you immediate viewing ofyourprintedoutputandis recommendedforprinting on media that requires a straight through paper path such as labels and transparencies ...

Page 65: ... 65 Installing Follow the instructions below to attach the Face up Tray to the printer 1 Turn off the printer 2 Attach the Face up Tray by sliding the mounting pins into the corresponding holes one at a time Do not force both sides in at once ...

Page 66: ...ter installing the Face up tray you can switch the paper path from face down to face up by pushing the paper path selector down The paper path selector is located on the right side of the printer near the back Removing 1 Turn off the printer 2 Remove the Face up tray 3 Switch the paper path selector up ...

Page 67: ...MB Even with 16 or 32 MB installed only 13 MB are accessible You can purchase SIMMs from various vendors Be sure that the SIMM you purchase meets the following requirements 72pin EDO type 8 16 or 32 MB Access speed of 60 ns or less Dimensionswithin108mm 4 25inches 26mm 1 02inches with a thickness of 10 mm 0 4 inch Installing Follow the instructions below to install a SIMM in the printer w Warning ...

Page 68: ...printer cover 3 Face the right side of the printer and using a cross head screwdriver remove the two screws holding the side cover in place Remove the side cover by pulling it toward you Note Be careful to avoid dropping screws into the printer when removing them It may be helpful to use a magnetic screwdriver ...

Page 69: ...from the slot w Warning Avoid touching the electrical components that are exposed after you remove the side cover Be aware that these components may become hot while the printer is in use c Caution Before you install the module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components This is the slot Clips must be open ...

Page 70: ... Removing Options 70 5 Firmly insert the SIMM into the slot at an angle from the right side as shown below Hold both sides of the SIMM and turn it to the perpendicular to lock it into place 6 Set the side cover back into place ...

Page 71: ...nter and turn it on Note After installing the printer driver you can confirm the optional memory is installed correctly Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties To verify that memory is correctly installed print a status sheet See Testing the Printer Connection in the Setup Guide ...

Page 72: ...dealer or a qualified service representative for assistance If your computer is running Windows Me 98 95 2000 or NT 4 0 you can also confirm that the memory module is correctly installed by checking the information displayed in the Optional Settings tab of the printer driver Removing Follow the instructions below to remove the SIMM 1 Make sure that the printer is not plugged in 2 Press the latch o...

Page 73: ...inter and using a crosshead screwdriver remove the two screws holding the side cover in place Remove the side cover by pulling it toward you 4 Push the clips on each side of the SIMM slot outward to release the memory module 5 Grasp the SIMM firmly on both ends and pull it out ...

Page 74: ...Chapter 4 Installing and Removing Options 74 6 Set the side cover back into place 7 Fasten the side cover with the two screws 8 Gently close the printer cover ...

Page 75: ...Chapter 5 Replacing Consumables 75 Chapter 5 Replacing Consumables Replacing the Developer Cartridge 77 Replacing the Photoconductor Unit 82 ...

Page 76: ... on A4 or Letter size paper depending on the complexity of print jobs Photoconductor unit S051055 Up to 20 000 pages at 5 print ratio You can view the condition of the consumables using the EPSON Status Monitor 3 utility Replace the developer cartridge if you notice a decline in print quality Replace the photoconductor unit only if print quality problems remain after replacement of the developer c...

Page 77: ...re the printer is turned off 2 Make sure the output tray on top of the printer is lowered 3 Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way c Caution You must completely open the printer cover when replacing the developer cartridge otherwise you may damage the printer ...

Page 78: ...hich is marked CAUTION Hot Surface Avoid Contact If the printer has been in use the fuser may be very hot c Caution Be careful not to spill any remaining toner from the used developercartridge If toner isspilledinside theprinter clean itwith a clean dry lint free cloth or with a vacuum cleaning device 5 Dispose of the used developer cartridge properly ...

Page 79: ...the cartridge horizontally gently shake it a few times from side to side and then from front to back to distribute the toner evenly 7 Remove the protective tape seal from the developer cartridge completely c Caution Never touch the developing roller under the flap otherwise print quality may decline ...

Page 80: ...andle and lower it into the printer making sure that the pins on both sides of the cartridge fit into the grooves inside the printer Slide the cartridge gently into the opening until it locks into place 9 Lower the printer cover Press it gently until it clicks shut ...

Page 81: ...ver in Windows or click the Setup button in the Chooser dialog box and click the Printer Settings button in Macintosh Click the Toner Level Clear button The toner clear dialog box is displayed If the Status Monitor 3 window displays a warning message click the Consumable Details button in Macintosh then click the Toner Level Clear button in the dialog box that appears ...

Page 82: ...acing the Photoconductor Unit 1 Make sure the printer is turned off 2 Make sure the output tray at the top of the printer is lowered 3 Open the printer cover by pressing the latch button on the left side of the printer and lifting the cover up all the way c Caution You must completely open the printer cover to replace the photoconductor unit otherwise you may damage the printer 4 Remove the develo...

Page 83: ... out of the printer as shown below w Warning Do not touch the fuser which is marked CAUTION Hot Surface Avoid Contact If the printer has been in use the fuser may be very hot 6 Properly dispose of the used photoconductor unit 7 Remove the new photoconductor unit from its bag ...

Page 84: ...touch the photoconductor unit s light sensitive drum otherwise print quality may decline 8 Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer Slide the unit gently into the opening until it locks into place ...

Page 85: ...Chapter 5 Replacing Consumables 85 9 Reinstall the developer cartridge 10 Lower the printer cover Press it gently until it clicks shut ...

Page 86: ...gs dialog box in the Optional Settings tab of the printer driver of Windows or click the Setup button in the Chooser dialog box and click the Printer Settings in Macintosh Click OPC Level Clear button The OPC Level Clear dialog box appears 12 Click OK to reset the Photoconductor level counter ...

Page 87: ... 88 Problems and Solutions 89 Preventing paper feed and paper jam problems 89 Clearing paper jams 90 Operational problems 100 Printout problems 101 Print quality problems 102 Memory problems 107 Option problems 108 Printer driver and utility problems 109 Communication errors 110 ...

Page 88: ...ry the recommended solutions in the order they are presented until your problem is solved Note If the problem remains after trying the suggestions in this section contact your dealer for assistance Ready Light green Error Light red Printer Status Off Off Printer is off On Off Printer is ready to print Flashing Off Printer is warming up or receiving data Off Flashing Either the printer is out of pa...

Page 89: ...rror Lights on page 88 for more information Note If the problem remains after trying the suggestions in this section contact your dealer for assistance Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems the suggestions listed below can help eliminate them Fan the stack of paper and then tap its edges to align the paper before loading Do not load more...

Page 90: ... the jammed sheet is inside the printer remove the sheet as follows 1 Make sure that the printer is turned off 2 Close the output tray and open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way ...

Page 91: ... w Warning Opening the printer cover exposes the fuser which is marked CAUTION Hot Surface Avoid Contact Be careful not to touch the fuser If the printer has been in use the fuser may be very hot CAUTION Hot Surface Avoid Contact ...

Page 92: ...Chapter 6 Troubleshooting 92 3 Remove the developer cartridge c Caution When removing the developer cartridge never touch the developingroller undertheflap otherwise printqualitymay decline ...

Page 93: ...Chapter 6 Troubleshooting 93 4 Remove the photoconductor unit c Caution Never touch the photoconductor unit s light sensitive drum otherwise print quality may decline ...

Page 94: ...Chapter 6 Troubleshooting 94 5 Remove the paper from the paper path Note If paper is jammed at the fuser grasp the bottom of the paper and pull it out ...

Page 95: ...d it into the MP tray Do not reload curled or wrinkled sheets Printing automatically restarts from the page that jammed If the error light red continues flashing after removing all jammed paper open and close the printer cover to clear the error The following illustration shows what this type of jam looks like Follow the steps below to clear a feed jam at the MP tray Feed jam occurs at the MP tray...

Page 96: ...ave fed part way into the printer 3 Open the printer cover Be sure to remove any pieces of paper that may have torn off or are remaining in the printer If necessary take out the developer cartridge and the photoconductor unit and remove any paper left in the paper feed path Reinsert the unit and then the cartridge ...

Page 97: ...oad it Do not reload curled or wrinkled sheets 5 Reinstall the MP tray cover 6 Close the printer cover The jammed page s print data is automatically reprinted The following illustration shows what this type of jam looks like Feed jam occurs when using the optional 500 Sheet Lower Paper Cassette Unit ...

Page 98: ... a feed jam in the 500 Sheet Lower Paper Cassette Unit 1 Remove the paper tray from the 500 Sheet Lower Paper Cassette Unit 2 Remove any folded or jammed paper from the paper tray and from the inside of the cassette unit and discard any curled or wrinkled sheets ...

Page 99: ... top sheet is below the maximum paper mark 5 Make sure you are using the correct paper size The tray can accommodate only A4 or Letter size paper depending on the country where you purchased the option Also make sure you are using paper that meets the specifications for this printer 6 Set the paper tray back into the 500 Sheet Lower Paper Cassette Unit 7 Open and then close the printer cover The j...

Page 100: ...o the printer Perform the procedure described in Connecting to the Computer in the Setup Guide The interface cable may not be plugged in securely Check both ends of the cable between the printer and the computer If connecting through the parallel interface be sure to secure the connector using the wire retaining clips Make sure you use a double shielded twisted pair interface cable no more than si...

Page 101: ...or a qualified service representative Make sure that you are using the correct page length and margin settings and offset settings in your application program Graphics require large amounts of memory See Memory problems on page 107 If colored areas or light colored text or graphics are not printed try changing the selected color or print at 300 dpi resolution Some or all of the printout is garbled...

Page 102: ...s may appear distorted or broken Smooth high quality copier paper is recommended for best results See Specifications on page 119 for information on choosing paper There may be a problem with the developer cartridge Remove the cartridge and shake it gently from side to side and then from front to back to distribute the toner evenly then reinstall it If the problem persists replace the developer car...

Page 103: ...ace the photoconductor unit See Replacing the Photoconductor Unit on page 82 for instructions Your paper may be moist or damp Do not store paper in a humid or damp environment Make sure the paper type is correct Check that the Toner Save mode is turned on Confirm that the density setting is light Turn off the printer Take out the developer cartridge shake it gently from side to side and then from ...

Page 104: ...rinter using a clean dry lint free cloth Clean the internal printer components by printing three pages with only one character per page If the problem remains replace the developer cartridge For more information see Replacing the Developer Cartridge on page 77 Your paper may be moist or damp Printing is sensitive to moisture absorbed by the paper The higher the moisture content of the paper the li...

Page 105: ...hrough the printer driver If blank pages continue to print the problem may be with the printer Turn off the printer and contact your dealer Your paper may be moist or damp The higher the moisture content of the paper the lighter the printed output Do not store paper in a humid or damp environment The Toner Save mode may be on Turn off the Toner Save mode using the printer driver Darken the Density...

Page 106: ...nter Remove the developer cartridge and the photoconductor unit and then clean the paper path inside the printer using a clean dry lint free cloth w Warning Opening the printer exposes the fuser which is marked by a CAUTION Hot Surface Avoid Contact label Be careful not to touch the fuser If the printer has been in use the fuser may be very hot The image is too dark Non printed side of the page is...

Page 107: ...ee Memory Module on page 67 However it may be necessary to reduce the number or size of fonts reduce the number or size of graphics lower the resolution or add more memory to the printer The printer does not have sufficient memory to collate print jobs Only one set of copies will be printed Reduce the content of print jobs or add more memory For information on installing more memory see Memory Mod...

Page 108: ... too many sheets of paper The cassette can hold a maximum of 500 sheets of 75 g m 20 lb paper The 500 Sheet Lower Paper Cassette Unit may not be installed properly See 500 Sheet Lower Paper Cassette Unit on page 62 for instructions on installing the 500 Sheet Lower Paper Cassette Unit See Feed jam occurs when using the optional 500 Sheet Lower Paper Cassette Unit on page 97 Paper does not feed fro...

Page 109: ...B connectors by calling the manufacturer Some problemmay havedisrupted the plug and playinstallation of the printer driver With the printer turned on and connected to the computer through a USB cable right click the My Computer icon and choose Properties Click the Device Manager tab and check if USB printer or EPL 5800L appears under unknown device If it does disconnect the USB cable from the prin...

Page 110: ... cable If this does not resolve the problem try reinstalling the printer driver See the Setup Guide for more information Communication errors Check that the power cord is properly plugged into the electrical outlet and that the printer is turned on The printer may be initializing itself or running a self test Give the printer enough time to complete the initialization process Make sure that the pr...

Page 111: ...r and be sure that the Allow monitoring of shared printers check box is selected in the Monitoring Preferences dialog box In Windows Me 98 and 95 IPX SPX compatible protocols cannot be set on the network module The printer may not be connected to the first level USB hub There are five levels of USB connectors make sure that your printer is connected to the first level Make sure that the computer h...

Page 112: ...ransporting the Printer 112 Chapter 7 Cleaning and Transporting the Printer Cleaning the Printer 113 Cleaning the inside of the printer 113 Removing spilled toner 115 Cleaning the printer case 116 Transporting the Printer 117 ...

Page 113: ...the printer affecting print quality Follow the steps below to clean the inside of the printer and the paper feeder 1 Make sure the printer is turned off 2 Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way w Warning Opening the printer exposes the fuser which is marked CAUTION Hot Surface Avoid Contact Be careful not to touch the fuser...

Page 114: ...ou have paper feed problems clean the paper roller by opening the roller cover and wiping the roller with a clean dry lint free cloth 5 Reinstall the photoconductor unit and then the developer cartridge 6 Lower the printer cover Press it gently until it clicks shut 7 Remove all paper from the MP tray and clean the tray with a clean dry lint free cloth ...

Page 115: ...loth If a large amount of toner is present use a small vacuum cleaning device available from computer supply stores to remove it Then carefully wipe with a clean dry lint free cloth c Caution Toner and other fine powders can damage some vacuum cleaners Be sure to read the instructions for your vacuum cleaner before you use it on spilled toner Note If you spill toner on your clothing rinse it off w...

Page 116: ...ty or dusty turn off the printer and clean it with a clean dry lint free cloth dampened with a mild detergent c Caution Never use alcohol or thinner to clean the printer case these chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electronic components ...

Page 117: ... Disconnect all interface cables from the printer 4 Lift off the MP tray cover and remove all paper from the tray 5 Grasp the base part of the MP tray with both hands press inward on the edges and pull it out of the printer 6 Remove the optional 500 Sheet Lower Paper Cassette Unit if installed 7 Replace the printer s protective materials then repack the printer in its original box c Caution Do not...

Page 118: ...inter 121 General 121 Environmental 122 Safety approvals 122 Mechanical 123 Electrical 123 Interface 124 Parallel interface 124 USB interface 124 Options and Consumables 125 500 Sheet Lower Paper Cassette Unit C81336 125 Face up Tray C813372 126 Developer cartridge S050010 126 Photoconductor unit S051055 127 ...

Page 119: ... purchasing large quantities or printing large jobs Note Use recycled paper under normal temperature and humidity conditions only Poor quality paper may reduce print quality cause paper jams and other problems lb Ream Weight lb 500 sheets 17 in 22 in Paper Types Plain paper recycled paper labels envelopes transparencies colored paper thick paper card stock letterhead Paper weight Plain paper Card ...

Page 120: ...67 mm 7 25 10 5 in Government Legal 216 330 mm 8 5 13 in Government Letter 203 267 mm 8 10 5 in F4 210 330 mm 8 3 13 in User Defined Size 76 2 127 mm to 216 355 6 mm 3 5 in to 8 5 14 in Envelopes Monarch 98 191 mm 3 9 7 5 in Commercial 10 105 241 mm 4 1 9 5 in DL 110 220 mm 4 3 8 7 in C5 162 229 mm 6 4 9 in C6 114 162 mm 4 5 6 4 in International B5 176 250 mm 7 9 8 in Printable area The area on a ...

Page 121: ...rm up time About 22 seconds at normal temperature Paper feed Automatic Paper feed alignment Center alignment for all sizes Input paper supply 75g m paper Up to 150 sheets in the MP tray Up to 500 sheets in the optional 500 Sheet Lower Paper Cassette Unit Up to 10 envelopes depending on thickness Paper output Face down or Face up optional selection Paper output capacity 75g m paper Up to 100 sheets...

Page 122: ...o 35 C 50 to 95 F 0 to 35 C 32 to 95 F Humidity Operation Storage 15 to 85 RH 30 to 85 RH Altitude Maximum 2 500 meters 8 200 feet Safety UL 1950 CSA C22 2 No 950 EMC FCC Part 15 subpart B class B CSA C108 8 Class B Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC EN60950 EN 55022 Class B EN 50024 EN 61000 3 2 EN 61000 3 3 EMC AS NZS 3548 Class B ...

Page 123: ... mm 15 2 in 475 mm 18 7 in Approx 7 0 kg 15 4 lb excluding the developer cartridge and the photoconductor unit Durability 5 years or 180 000 sheets whichever comes first 110 V model 230 V model Voltage 90 V to 132 V 198 V to 264 V Rated frequency 50 Hz 3 Hz 60 Hz 3 Hz 50 Hz 3 Hz 60 Hz 3 Hz Rated current 5 9 A 3 2 A Power consumption Less than 690 W Less than 700 W Power consumption in Standby mode...

Page 124: ...ECP mode with the parallel connector see Using the ECP mode on page 51 Note Windows Me 98 95 2000 NT 4 0 support the parallel interface USB interface Windows USB Plug and Play PnP compliant Note Only Macintosh and PC systems equipped with a USB connector and running Mac OS 8 1 or later and Windows Me 98 2000 support the USB interface ...

Page 125: ...60 to 90 g m 16 to 24 lb Paper feed Automatic feed delivery system Tray capacity of up to 500 sheets 75 g m or 20 lb paper Paper feed speed For the first sheet 19 seconds or less subsequent sheets 10 pages per minute Paper types Plain paper such as copier paper and recycled paper Power supply 5 V dc supplied by the printer Dimensions and weight 4 0 kg 8 8 lb including the tray Height 124 5 mm 4 9 ...

Page 126: ...6 5 in Width 239 mm 15 2 in Depth 243 mm 23 4 in Weight 0 2 kg 0 44 lb Paper output capacity 20 sheets 75 g m or 20 lb paper Storage temperature 0 to 35 C 32 to 95 F Storage humidity 30 to 85 RH Shelf life 18 months after production Life Up to 6 000 pages under the following conditions Letter or A4 size paper continuous printing 5 print ratio ...

Page 127: ...a few pages at a time or print dense text exceeding the 5 print ratio the cartridge and or unit may print fewer pages The 5 print ratio is equivalent to printing double spaced standard text Storage temperature 0 to 35 C 32 to 95 F Storage humidity 30 to 85 RH Shelf life 18 months after production Life Up to 20 000 pages under the following conditions Letter or A4 size paper continuous printing 5 p...

Page 128: ...x B Working with Fonts 128 Appendix B Working with Fonts EPSON BarCode Fonts 129 System requirements 130 Installing EPSON BarCode fonts 131 Printing with EPSON BarCode fonts 133 BarCode Font specifications 136 ...

Page 129: ...rcodes that conform to a variety of barcode standards EPSON BarCode fonts support the following types of barcodes Barcode Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version barcodes EPSON EAN 13 Yes Yes Creates EAN standard version barcodes UPC A EPSON UPC A Yes Yes Creates UPC A barcodes UPC E EPSON UPC E Yes Yes Creates UPC E barcodes Code 3...

Page 130: ...ar No No PrintingofOCR B and check digits canbespecified with the font name EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Printer EPL 5800L EPSON AcuLaser C8500 EPSON AcuLaser C2000 EPSON EPL 5800 EPL 5700i EPL 5700L EPL N2750 EPL C8200 EPL N4000 EPL N2050 or later printers which have EPSON BarCode fonts Computer IBM PC series or IBM compatible with an i386SX or hig...

Page 131: ...rly the same 1 Turn on the computer and start Windows 2 Insert the CD ROM or floppy disk containing the BarCode fonts into the appropriate drive 3 Click Start point to Settings then click Control Panel 4 Double click Fonts Hard disk 15 to 30 KB free space depending on the font Printer driver EPL 5800L Advanced EPSON AL C8500 Advanced EPSON AL C2000 Advanced EPL 5800 Advanced EPL N2750 Advanced EPL...

Page 132: ... then select the BarCode Fonts folder from the Folders list 7 In the List of fonts box select the BarCode Font you want to install or click the Select All button to install all EPSON BarCode fonts 8 Select Copy fonts to Fonts folder check box 9 Click OK The selected EPSON BarCode fonts are installed in the Windows Fonts folder ...

Page 133: ...EPSON BarCode fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications 1 Open a document in your application and enter the characters you want to convert to a barcode 2 Select the characters then select Font from the Format menu ...

Page 134: ...he EPSON BarCode Font you want to use then set the font size and click OK Note In Windows NT 4 0 you cannot use font sizes larger than 96 points when printing barcodes 4 The characters you selected appear as barcodes similar to those shown below ...

Page 135: ...se note the following when inputting and formatting barcode characters Do not apply shading or special character formatting such as bold italic or underline Print barcodes in black and white only When rotating characters only specify rotation angles of 90 180 and 270 Turn off all automatic character and word spacing settings in your application Do not use features in your application which enlarge...

Page 136: ...y input For best results use only the font sizes recommended in BarCode Font specifications on page 136 for the EPSON BarCode Font you are using Barcodes in other sizes may not be readable with all barcode readers Note Depending on the print density or on the quality or color of the paper barcodes may not be readable with all barcode readers Print a sample and make sure the barcode can be read bef...

Page 137: ...aracters can be input The following codes are inserted automatically and need not be input by hand Left right margin Left right guard bar Center bar Check digit OCR B Print Sample Character type Numbers 0 to 9 Number of characters Up to 7 characters Font size 52 pt to 130 pt up to 96 pt in Windows NT Recommended sizes are 52 pt 65 pt standard 97 5 pt and 130 pt EPSON EAN 8 ...

Page 138: ...e input The following codes are inserted automatically and need not be input by hand Left right margin Left right guard bar Center bar Check digit OCR B Print Sample Character type Numbers 0 to 9 Number of characters Up to 12 characters Font size 60 pt to 150 pt up to 96 pt in Windows NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt EPSON EAN 13 ...

Page 139: ...ed Supplementarycodes are not supported The following codes are inserted automatically and need not be input by hand Left right margin Left right guard bar Center bar Check digit OCR B Print Sample Character type Numbers 0 to 9 Number of characters Up to 11 characters Font size 60 pt to 150 pt up to 96 pt in Windows NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt EPSON UPC A ...

Page 140: ...cification Manual The following codes are inserted automatically and need not be input by hand Left right margin Left right guard bar Check digit OCR B The numeral 0 Print Sample Character type Numbers 0 to 9 Number of characters Up to 6 characters Font size 60 pt to 150 pt up to 96 pt in Windows NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt EPSON UPC E ...

Page 141: ...nting two or more barcodes on one line separate the barcodes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the barcode will not be correct The following codes are inserted automatically and need not be input by hand Left right quiet zone Check digit Start Stop character Character type Alphanumeric characters A to Z 0 t...

Page 142: ...in conformance to the Code128 standard For this reason it is important to keep at least one space between the barcode and the surrounding text to prevent overlapping Some application software automatically deletes the spaces at the end of lines or changes multiple spaces into tabs Barcodes containing spaces may not be correctly printed from applications that automatically delete spaces from the en...

Page 143: ...8 is selected the barcode will not be correct The following codes are inserted automatically and need not be input by hand Left right quiet zone Start Stop character Check digit Change code set character Print Sample Character type All ASCII characters 95 in total Number of characters No limit Font size 26 pt to 104 pt up to 96 pt in Windows NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt EP...

Page 144: ...on it is important to keep at least one space between the barcode and the surrounding text to prevent overlapping Interleaved 2 of 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of the character string Character type Numbers 0 to 9 Number of characters No limit Font size When OCR B is not used 26 pt or m...

Page 145: ...odes are inserted automatically and need not be input by hand Left right quiet zone Start Stop character Check digit The numeral 0 added to the beginning of character strings as needed Print Sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num ...

Page 146: ... Stop character is input Codabar fonts automatically insert the complimentary character If neither a Start nor a Stop character is input these characters are automatically input as the letter A The following codes are inserted automatically and need not be input by hand Left right quiet zone Start Stop character when not input Check digit Character type Numbers 0 to 9 Symbols Number of characters ...

Page 147: ...Appendix B Working with Fonts 147 Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num ...

Page 148: ... Contacting Customer Support For Users in the United Kingdom and the Republic of Ireland 150 For Users in Australia 151 For Users in Singapore 153 For Users in Hong Kong 154 For Users in Malaysia 155 For users in India 155 For Users in the Philippines 156 ...

Page 149: ...t the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating syst...

Page 150: ...requently asked questions http www epson co uk To e mail EPSON Technical Support http www epson co uk support email For a full list of EPSON Customer and Warranty Support services http www epson co uk support Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the follo...

Page 151: ...ries and options For Users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advise on problems they can often solve problems ...

Page 152: ...Helpdesk can aid you in installing configuring and operating your EPSON product Our Pre sales Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the fast...

Page 153: ...om sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Phone 065 5863111 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty ...

Page 154: ...information Answers to Frequently Asked Questions FAQs Latest versions of EPSON product drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain product information and the latest versions of product drivers You can log on to the following number for the BBS service Technical ...

Page 155: ...and Email Enquiries are available Epson Trading Shah Alam Head Office For users in India Contacts for information support and services are World Wide Web www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available Epson India Bangalore Head Office Phone 03 5191366 Fax 03 5191281 Phone 5321 266 70 Fax 5...

Page 156: ...rs in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 157: ...that takes effect when the printer is turned on reset or initialized developer cartridge A component of the printer that contains the toner that creates the printed image on paper dots per inch dpi The number of dots per 25 4 mm 1 inch is a measure of printer resolution The higher the number of dots the higher the resolution or print quality download To transfer information from the computer to th...

Page 158: ...gives you a page that is wider than it is high and is useful for printing spreadsheets memory The part of the printer s electronic system that is used to store information Some information is fixed and is used to control how the printer operates Information that is sent to the printer from the computer such as downloaded fonts is stored in memory temporarily See also RAM and ROM orientation Refers...

Page 159: ... the current print jobs resolution A measure of the fineness and clarity of images produced by the printer or monitor Printer resolution is measured in dots per inch Monitor resolution is measured in pixels ROM Read Only Memory ROM is where permanent information is stored status sheet A report that lists the printer settings and other printer information TrueType An outline font format that was de...

Page 160: ...131 printing 133 specifications 136 system requirements 130 EPSON Status Monitor 3 about 34 accessing 36 monitoring preferences 40 status alert window 41 status details 38 stopping monitoring 42 F Face up Tray installing 65 removing 66 using 66 Fonts EPSON BarCode Fonts 129 I Interface parallel interface 124 USB connection 52 L Labels 30 Letterhead loading 26 M Manual feed 26 Memory maximum 17 sta...

Page 161: ...inter options 61 Problems communication errors 110 operational 100 options 108 paper jams 90 printer driver 109 printout 101 print quality 102 R Removing memory module 72 spilled toner 115 Replacing developer cartridge 77 photoconductor unit 82 S Safety precautions 9 Specifications 500 Sheet Lower Paper Cassette Unit 125 developer cartridge 126 electrical 123 environmental 122 Face up Tray 126 pap...

Page 162: ...E PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 2009...

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