Epson EH-TW5705, User Manual

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Troubleshooting
59
Check Remedy
Are the lamp cover and lamps installed cor-
rectly? If the lamp or lamp cover is installed incorrectly, the projector
cannot be turned on. Check how it is installed.
s
p.65
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation? Point the remote control towards the remote receiver. Also,
check the operating range.
s
p.23
Is the remote control too far from the projec-
tor? Check the operating range.
s
p.23
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver? Set the projector up in a location where strong light does not
shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly? Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary.
s
p.22
Has the streaming media player been paired?
•
When the pairing screen is displayed, hold down the [Enter] but-
ton and the home button on the remote control at the same time
for approximately three seconds to pair the devices.
s
p.22
•
If the pairing screen is not displayed, make sure that the projector
and the streaming media player are on, and then hold down the
Esc button and the right button on the remote control for ap-
proximately seven seconds. This should display the pairing
screen and allow you to perform pairing.
s
p.22
Are you using the remote control for Android
TV to perform operations? Check that you are not using the remote control for Android TV.
Use the projector remote control.
Problems with the control panel
Cannot operate on the control panel
Check Remedy
Is Control Panel Lock set to Full Lock or Par‐
tial Lock ?
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when
Partial Lock is set, only the standby button on the
control panel is available. Perform operations from the remote
control.
s
Settings - Lock Setting - Control Panel Lock p.46
Problems with HDMI
HDMI Link does not function
Check Remedy
Are you using a cable that meets the HDMI
standards? Operations are not possible with cables that do not meet the
HDMI standards.