Epson EC-C110 User Manual Download Page 158

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158

Related topics

Wi-Fi Networking

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Paper Feeding Problems
Paper Jam Problems in the Rear Paper Feed
Paper Jam Problems Inside the Product

Parent topic:

Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• Place the product on a flat surface.

• If the battery is running low, connect the AC adapter.

• If paper does not feed for printing, remove it. Then reload it in the rear paper feed against the right side

and beneath the tab. Slide the edge guide against the edge of the paper.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• Do not load more than the recommended number of sheets.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure your paper meets the specifications for your product.

• Make sure the paper size and paper type settings on the control panel are correct.

• Try cleaning the paper path.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the rear paper feed printable side up.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems in the Rear Paper Feed
Paper Jam Problems Inside the Product

Summary of Contents for EC-C110

Page 1: ...EC C110 User s Guide ...

Page 2: ......

Page 3: ...ter 20 Charging the Built in Battery Using the USB Cable 21 Using the Optional Battery 22 Installing the Optional Battery 22 Removing the Optional Battery 25 Charging the Optional Battery 27 Battery Safety Instructions 29 The Power Off and Sleep Timers 30 Changing the Sleep Timer Setting 30 Changing the Power Off Timer Setting 31 Epson Connect Solutions for Smartphones Tablets and More 33 Setting ...

Page 4: ...ected Setup WPS 49 Using WPS to Connect to a Network 49 Printing a Network Status Sheet 50 Printing a Network Connection Report 51 Network Connection Report Codes and Messages 52 Changing or Updating Network Connections 57 Accessing the Web Config Utility 57 Changing a USB Connection to a Wi Fi Connection 58 Connecting to a New Wi Fi Router 58 Disabling Wi Fi Features 59 Loading Paper 60 Loading P...

Page 5: ... 83 Extended Settings Windows 84 Printing Your Document or Photo Windows 85 Selecting Default Print Settings Windows 86 Changing the Language of the Printer Software Screens 87 Changing Automatic Update Options 88 Printing with the Built in Basic Driver Windows 89 Installing the Basic Driver Software Windows 90 Selecting Print Settings Windows Basic Driver 90 Adjusting Print Density 94 Adjusting C...

Page 6: ...ting with Black Ink and an Expended Color Cartridge 122 Printing with an Expended Color Cartridge Windows 123 Printing with an Expended Color Cartridge Mac 123 Conserving Low Black Ink with Windows 125 Replacing the Maintenance Box 125 Adjusting Print Quality 129 Print Head Maintenance 129 Print Head Nozzle Check 129 Checking the Nozzles Using the Product Control Panel 129 Checking the Nozzles Usi...

Page 7: ...less Router or Access Point 154 Network Software Cannot Find Product on a Network 155 Product Does Not Appear in Mac Printer Window 156 Wireless Network Connection is Unstable on a Mac 156 Cannot Print Over a Network 157 Solving Paper Problems 158 Paper Feeding Problems 158 Paper Jam Problems in the Rear Paper Feed 159 Paper Jam Problems Inside the Product 159 Solving Problems Printing from a Comp...

Page 8: ...t Help 176 Technical Specifications 178 Windows System Requirements 178 Mac System Requirements 179 Paper Specifications 179 Printable Area Specifications 180 Ink Cartridge Specifications 182 Dimension Specifications 183 Electrical Specifications 184 Environmental Specifications 186 Interface Specifications 186 Network Interface Specifications 186 Safety and Approvals Specifications 188 Notices 19...

Page 9: ...4 Binding Arbitration and Class Waiver 195 Trademarks 198 Copyright Notice 199 A Note Concerning Responsible Use of Copyrighted Materials 200 Default Delay Times for Power Management for Epson Products 200 Copyright Attribution 200 ...

Page 10: ......

Page 11: ...11 EC C110 User s Guide Welcome to the EC C110 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...droid Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice activated Printing Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons The LCD Screen Status Icons Entering Characters on the LCD ...

Page 13: ...n 2 The LCD screen 3 The arrow buttons and the OK button navigate menus 4 The cancel button stops printing or returns to the previous screen Parent topic Using the Control Panel The LCD Screen 1 Plain Paper Density Setting icon 2 Network status ...

Page 14: ...s charging Approximate ink levels Approximate service life remaining for the maintenance box Ink is low or the maintenance box is nearly full An ink cartridge is expended A Wi Fi network is not available or the printer is connecting to a Wi Fi network A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection has been established The number of bars indicates...

Page 15: ... Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings 1 Moves the cursor left or right 2 Switches between characters and numbers or symbols 3 Enters a space 4 Deletes the previous character 5 Select when you are finished Parent topic Using the Control Panel ...

Page 16: ...elect Printer Setup and press the OK button 3 Press the arrow buttons to select Language and press the OK button 4 Select a language and press the OK button Parent topic Using the Control Panel Turning On Quiet Mode You can reduce the noise the product makes by turning on Quiet Mode Note Turning on this setting may reduce print speed 1 From the home screen select Menu and press the OK button ...

Page 17: ...Press the arrow buttons to select Quiet Mode and press the OK button 4 Select On and press the OK button Parent topic Using the Control Panel Printer Parts Locations See these sections to identify the parts on your printer Printer Parts Top Printer Parts Inside and Bottom Parent topic Product Basics ...

Page 18: ...8 Printer Parts Top 1 Micro USB port 2 Power inlet 3 Rear paper feed 4 Edge guide 5 Printer cover 6 Control panel 7 Output slot 8 power light 9 battery charging light Parent topic Printer Parts Locations ...

Page 19: ...19 Printer Parts Inside and Bottom 1 Inner cover 2 Ink cartridge holder do not remove 1 Security lock slot for an optional security cable 2 Rear cover 3 Maintenance box cover ...

Page 20: ...not charge fully or may deteriorate if the environment is too hot or cold It takes about 2 5 hours to fully charge the battery You do not need to use the battery completely before charging it If the battery runs out quickly even after it is fully charged it may be at the end of its service life Contact Epson to replace the battery If you do not use the printer for a long time charge the battery on...

Page 21: ...e USB Cable You can charge the built in battery by connecting the included micro USB cable to a computer or any compatible USB power source including some automobiles For USB charging the printer must be turned off or in sleep mode 1 To charge from a computer make sure the computer is on and not in sleep or hibernation mode 2 Connect the micro USB cable to the printer s micro USB port and to any U...

Page 22: ...can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Use this part number to order an optional battery C12C934941 Note Epson recommends the use of a genuine Epson battery Epson cannot guarantee the quality or reliability of non genuine batteries The use of a non genuine battery may cause damage that...

Page 23: ...23 3 Remove the rear cover as shown ...

Page 24: ...Do not allow paper clips or other metal objects to contact this area otherwise the product may be damaged 4 Place the product on its side and insert the battery as shown Press the battery down until it clicks into place 5 Turn the product on using the power button ...

Page 25: ...d The optional battery is running low The optional battery is too hot or too cold Select Menu Battery to check the battery status The optional battery is charging Parent topic Using the Optional Battery Removing the Optional Battery 1 Turn off the product using the power button 2 Disconnect any connected cables ...

Page 26: ...26 3 Push the button on the side of the battery and pull the battery off 4 Insert the rear cover as shown and push it in until it clicks into place ...

Page 27: ...ing the AC adapter whether it is attached to the product or not It takes approximately 2 5 hours for the battery to fully charge 1 Connect the power cord to the AC adapter and connect the AC adapter to the product 2 Plug the other end of the power cord into an electrical outlet Battery is attached to the product ...

Page 28: ...e icon appears on the LCD screen while the battery is charging Battery is not attached to the product Note The battery charging light turns on while the battery is charging Parent topic Using the Optional Battery ...

Page 29: ...her than the specified product Otherwise the performance and life of the battery could decrease or device damage can occur Do not charge the battery near an open flame or in very hot locations If the protection circuit in the battery is activated you will not be able to charge the battery If the protection circuit is damaged the battery could become hot emit smoke rupture or catch fire Do not reve...

Page 30: ...ter model specified to charge the battery and operate the product Parent topic Using the Optional Battery The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management begins but increasing the time reduces the product s energy efficiency Changing the Sleep Timer Setting Changing...

Page 31: ...this screen 4 Select the desired time period before the product goes to sleep and press the OK button Parent topic The Power Off and Sleep Timers Changing the Power Off Timer Setting You can use the product s control panel to change the time period before the printer turns off automatically You can set two different time periods one for external power and one for battery power ...

Page 32: ... the OK button 3 Press the arrow buttons to select Power Off Timer and press the OK button You see this screen 4 Do one of the following To set the timer for when external power is in use press the OK button To set the timer for when the product is running on the battery press the arrow button to select Battery Power and press the OK button ...

Page 33: ...tion You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Parent topic Product Basics Related tasks Using AirPrint Android Printing Using the Epson Print Enabler Using Fi...

Page 34: ...mail and send it to your product Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S epson ca connect Canada or epsonconnect co...

Page 35: ...Apple App Store or Google Play 4 Connect your mobile device to the same wireless network as your product 5 Open Epson iPrint and select your Epson product Now you are ready to print with your mobile device and your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software you can pri...

Page 36: ...m iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the link below 3 Connect your Apple device to the same wireless network th...

Page 37: ...ch as Chrome or Gmail tap the menu icon and print whatever is on the screen Note If you do not see your product tap All Printers and select your product Parent topic Product Basics Related topics Wi Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product ...

Page 38: ...ady to print From your Amazon application tap the print option and select your product to print whatever is on the screen Note If you see a message telling you that a plug in is required tap OK and tap Download If your Amazon Fire product uses Fire OS 5 and above your device automatically uses the built in Mopria Print Service app to print Parent topic Product Basics Related topics Wi Fi Networkin...

Page 39: ... Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Voice activated Printing Take advantage of voice activated hands free printing from your Epson product with Alexa Siri and Google Assistant Depending on which voice assistant you use you can ask your product to print photos calendars recipes photo props and more Click here for more informa...

Page 40: ...40 Related topics Wi Fi Networking ...

Page 41: ...on of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to securit...

Page 42: ...ccess point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 43: ... Fi Setup and press the OK button You see this screen 2 Select Wi Fi Recommended and press the OK button twice 3 Select Wi Fi Setup Wizard and press the OK button 4 Do one of the following Press the OK button to select the wireless network displayed Press the arrow buttons to select the name of your wireless network and press the OK button If you do not see your wireless network s name you can ent...

Page 44: ...are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters 6 If you want to print a network setup report press the OK button Otherwise press the cancel button Your product should now be connected to the network Note If the Wi Fi status icon does not appear on the LCD screen you may have selected the wrong network name or entered the password inc...

Page 45: ...int mode and the product itself acts as the network access point for up to 8 devices When operating in this mode your product displays the Wi Fi Direct connection symbol on the LCD screen Note Connected devices cannot communicate with each other via the connection to your product Connecting to a Mobile Device Enabling Wi Fi Direct Mode Simple AP Modifying the Wi Fi Direct Network Name or Password ...

Page 46: ...f the following For iOS devices select iOS and press the OK button Scan the QR code with the camera app on your device and follow the instructions on your device Press the OK button For Android devices select Android and press the OK button Open the Epson iPrint app on your device and select the product you want to connect to Select Approve and press the OK button For other types of devices select...

Page 47: ...ther OS Devices and press the OK button 5 Press the down arrow button to see the Wi Fi Direct network name and password 6 Press the OK button twice to exit You see the AP connection symbol on the LCD screen and should be able to print directly to your product from your computer or device Note If the AP connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat the...

Page 48: ... right arrow button to display the network name entry screen Hold down the left arrow button to erase the current name then follow the on screen instructions to enter the new network name To change the Wi Fi Direct password select Change Password and press the OK button Hold down the left arrow button to erase the current password then follow the on screen instructions to enter your new Wi Fi Dire...

Page 49: ...oint you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Netw...

Page 50: ...tatus sheet to help you determine the causes of any problems you may have using your product on a network 1 From the home screen select Menu and press the OK button 2 Press the arrow buttons to select Network Settings and press the OK button You see this screen 3 Press the OK button 4 Press the OK button to print the network status sheet Press the cancel button if you want to cancel the operation ...

Page 51: ...ess the OK button 2 Press the arrow buttons to select Network Settings and press the OK button You see this screen 3 Press the arrow buttons to select Connection Check and press the OK button 4 Press the OK button to print the network connection report Examine the error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi Networ...

Page 52: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 53: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 54: ...t s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limits the number of connected devices raise the connectio...

Page 55: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 56: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 57: ... add another device disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network...

Page 58: ...sconnect the USB cable from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions in the Quick Guide Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need ...

Page 59: ...abling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 From the home screen select Wi Fi Setup and press the OK button You see this screen 2 Press the OK button 3 When you see the confirmation message press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 60: ...ning Off the Paper Setting Alert Paper Loading Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printing Software Loading Paper and Envelopes You can load envelopes and paper up to this size in the rear paper feed Legal 8 5 14 inches 216 356 mm 1 Lift up and open the printer cover 2 Slide the edge guide to the left ...

Page 61: ...61 3 Do one of the following Load paper in the rear paper feed behind the tabs with the glossy or printable side faceup Load an envelope with the flap edge facedown and to left as shown ...

Page 62: ...62 Load one sheet of hole punched paper as shown 4 Slide the edge guide against the paper but not too tightly ...

Page 63: ...ly the recommended number of sheets Load paper short edge first and printable side faceup If you have trouble loading an envelope press it envelope flat before loading it Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Paper Specifications Selecting the Paper Source Settings Control Panel You can change the defaul...

Page 64: ...o this you will not be able to use AirPrint 4 Select Paper Setup and press the OK button 5 Select Paper Size and press the OK button 6 Select the paper size you loaded and press the OK button 7 Select Paper Type and press the OK button 8 Select the paper type you loaded and press the OK button Paper or Media Type Settings Control Panel Parent topic Loading Paper Related references Paper or Media T...

Page 65: ... Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Prem Matte Envelopes Envelope Parent topic Selecting the Paper Source Settings Control Panel Turning Off the Paper Setting Alert The Paper Setting Alert warns you when the paper settings do not match the paper you loaded You can turn off this feature from the product s control panel 1 From the home screen select...

Page 66: ... Loading Capacity See the table here for the loading capacity of the product Paper type Size Loading capacity Plain paper Copy paper Epson Bright White Pro Paper Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm B5 7 2 10 1 inches 182 257 mm A5 5 8 8 2 inches 148 210 mm and A6 4 1 5 8 inches 105 148 mm sizes 20 sheets Legal 8 5 14 inches 216 356 mm size a...

Page 67: ...Paper Related references Paper Specifications Compatible Epson Papers You can purchase genuine Epson ink maintenance boxes and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Paper Type Size Part number She...

Page 68: ...hes 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Parent topic Loading Paper Borderless Paper T...

Page 69: ...setting Plain paper Copy paper Epson Bright White Pro Paper Epson Presentation Paper Matte Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper M...

Page 70: ...inting with the Standard Epson Printer Software Windows Printing with the Built in Basic Driver Windows Printing with the Built in Epson Driver Windows 10 S Printing on a Mac Cancelling Printing Using a Product Button Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections Not...

Page 71: ...ant to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your ...

Page 72: ...you are printing an envelope select Landscape 6 Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 7 Select the Quality setting that matches the print quality you want to use 8 Select a Color option To print a color document or photo select the Color setting ...

Page 73: ...sided Printing Settings Windows Printing Your Document or Photo Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing High For photos and graph...

Page 74: ...elected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side Manual Short edge binding to print your double sided print...

Page 75: ...ected settings 6 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the Binding Settings window to set up your double sided print job ...

Page 76: ...efine a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab ...

Page 77: ... color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Header Footer adds i...

Page 78: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 79: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 80: ...dditional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document ...

Page 81: ...rom the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 82: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 83: ...ettings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 84: ... 7 Click OK to close the printer software window Extended Settings Windows Parent topic Printing with the Standard Epson Printer Software Windows Extended Settings Windows You can select these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues ...

Page 85: ...roduct does not print pages that contain no text or images Change Standard Resolution Reduces the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source se...

Page 86: ...hen you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Pri...

Page 87: ...any program session Changing the Language of the Printer Software Screens Parent topic Printing with the Standard Epson Printer Software Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up ...

Page 88: ...the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature ...

Page 89: ...matic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Checking for Software Updates Printing with the Built in Basic Driver Windows You can print from any Windows computer even if you do not have the product CD ...

Page 90: ...utton 3 Use the arrow buttons to select EC C110 Basic Driver and press the OK button 4 Follow the instructions on the LCD screen to connect the product and computer using the micro USB cable and press the OK button 5 Go to Computer My Computer or This PC on the computer and double click EPSON SETUP 6 Follow the on screen instructions to complete the installation Parent topic Printing with the Buil...

Page 91: ... details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Layout tab of your printer settings window 4 Select the orientation of your document Note If you are printing an envelope select Landscape 5 Select the page order and format for your document 6 Click the Paper Quality tab...

Page 92: ...The setting may not exactly match the name of your paper Check the paper type settings list for details 8 Select a Color option To print text and graphics in black or shades of gray select the Black White setting To print a color document or photo select the Color setting 9 Click Advanced ...

Page 93: ...ze setting 11 Click OK to save your settings 12 On the next screen click OK or Print to start printing Parent topic Printing with the Built in Basic Driver Windows Related references Paper or Media Type Settings Printing Software Related tasks Adjusting Print Density Adjusting Color ...

Page 94: ...c driver which does not include density adjustment settings Note Increasing density may reduce print speed 1 From the home screen select Menu and press the OK button You see this screen 2 Press the arrow buttons to select Plain Paper Density Setting and press the OK button You see this screen 3 Press the arrow buttons to select 1 or 2 and press the OK button ...

Page 95: ...or darken the colors in your prints This is especially useful when you print with the built in basic driver which does not include color adjustment settings 1 From the home screen select Menu and press the OK button You see this screen 2 Press the arrow buttons to select Color Adjustment and press the OK button You see this screen ...

Page 96: ...n utility from the Windows Store You cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or do...

Page 97: ... window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 98: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 99: ...lick OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac ...

Page 100: ...settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting...

Page 101: ...int window may look different depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 102: ...the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings Note The available print settings and appearance of the print window may be different than those covered here depending on the Mac OS version and the application you are using 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exa...

Page 103: ...f the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed High Quality For photos ...

Page 104: ...nting They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatibl...

Page 105: ...eet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Managing Color Mac You can adjust the Color Matching and Color Options settings ...

Page 106: ...in the print window Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options Mac Parent topic Printing on a Mac Color Matching and Color Options Mac You can select these settings on the Color Matching and Color Options menus ...

Page 107: ... the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional colo...

Page 108: ...e available printing preferences 5 Click OK Printing Preferences Mac Parent topic Printing on a Mac Printing Preferences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images ...

Page 109: ...r or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your ...

Page 110: ... the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock You see the print status window 2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click ...

Page 111: ...tion click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using a Product Button If you need to cancel printing press the cancel button on your product Parent topic Printing from a Computer ...

Page 112: ...information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and an Expended Color Cartridge Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expended ...

Page 113: ...s Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer Note You can continue printing while the low ink message is displayed Replace the ink cartridges when required 1 To check your status access the Windows Desktop and double click the icon for your product in the righ...

Page 114: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 115: ...w 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status ...

Page 116: ...d maintenance box using a utility on your Mac Note You can continue printing while the low ink message is displayed Replace the ink cartridges when required 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor ...

Page 117: ...Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status ...

Page 118: ...ird party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due t...

Page 119: ...l you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and press the OK button Select the option to replace the ink cartridge and press the OK button If you are replacing a cartridge before you see a message on the LCD screen select M...

Page 120: ...h it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Recap the used ink cartridge using the cap that came with it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it ...

Page 121: ...e Caution Do not touch the areas shown below Doing so may prevent normal operation and printing 6 Remove the cap from the cartridge and store it so you can recap the ink cartridge before storing or disposing of it Caution Do not remove any other labels or seals or ink will leak ...

Page 122: ... low or expended ink cartridge you cannot re install and use the cartridge Caution If you remove an ink cartridge for later use recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink Store the ink cartridge in the same environment as the product Do not leave the product with the ink cartridges remov...

Page 123: ...n 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document Epson Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing with Black Ink and an Expended Color Cartridge Printing with an Expended Color Cartridge Mac If printing stops y...

Page 124: ...d plain paper or an envelope in your product 9 Access the print settings in your print application 10 Select Print Settings from the pop up menu 11 Select Plain Paper Bright White Paper or Envelope as the paper type setting 12 Select the Grayscale option 13 Click Print to print your document Parent topic Printing with Black Ink and an Expended Color Cartridge ...

Page 125: ... inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box...

Page 126: ...ution Do not touch the green chip on the maintenance box 2 Turn off the product and disconnect the power cord and USB cable 3 Close the cover and turn the product upside down 4 Press the tabs with a sharp object as shown and remove the maintenance box cover ...

Page 127: ... gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 6 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 7 Place the new maintenance box in the holder and slide it into pl...

Page 128: ...128 Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box ...

Page 129: ...lean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles U...

Page 130: ...n 3 Press the arrow buttons to select Maintenance and press the OK button 4 Press the arrow buttons to select Nozzle Check and press the OK button You see this screen 5 Press the OK button The nozzle check pattern is printed ...

Page 131: ...structions on the screen to clean the print head If you don t see any improvement after cleaning the print head up to 2 times turn the product off and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related...

Page 132: ...ollowing Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check You see a...

Page 133: ... cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper ...

Page 134: ...Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can check the print head nozzles using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button You see this s...

Page 135: ...lean If you don t see any improvement after cleaning the print head up to 2 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Removing and Installing I...

Page 136: ... the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle Caution Never open the inner cover or turn off the product during a cleaning cycle or you may damage it ...

Page 137: ...click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 2 times turn off the product and wait at least 6 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related r...

Page 138: ...gning the Print Head Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button You see this screen 3 Press the arrow buttons to select Maintenance and pres...

Page 139: ...nt and press the OK button 6 Press the OK button again to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern 7 Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen Vertical alignment ...

Page 140: ...per Cleaning the Paper Path Using the Product Control Panel You can clean the paper path using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button You see this screen 3 Press the arrow buttons to select Maintenance and press the OK button ...

Page 141: ...rrow buttons to select Paper Guide Cleaning and press the OK button 5 Follow the on screen instructions to clean the paper path 6 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality ...

Page 142: ...the product as a carry on Contact the airline to confirm that you can take the product in the passenger cabin Avoid strong impacts which may damage the product Leave the ink cartridges and maintenance box installed otherwise the print head may dry out or ink may leak Do not leave the product in direct sunlight near heat sources or inside cars or other hot locations The product may be deformed or i...

Page 143: ... the product to protect it from dust Caution Do not use a hard brush benzene alcohol or paint thinner to clean the product or you may damage it Do not place anything on top of the product or use the cover as a writing surface or it could get permanently scratched Do not use oil or other lubricants inside the product or let water get inside 1 Turn off the product 2 Unplug the power cable 3 Disconne...

Page 144: ... your product Note Your printer is designed to work only with genuine Epson brand ink cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer functions as designed These updates ma...

Page 145: ...jam If there is no paper jam contact Epson for support E 11 The ink pad is at the end of its service life Turn off the product and contact Epson for support E 12 The maintenance box is full Turn off the product and replace the maintenance box E 13 The maintenance box is missing or not installed correctly Turn off the product and install the maintenance box E 14 The maintenance box is not recognize...

Page 146: ...ges and you must enter a new code I 31 To make wireless connection settings from your computer insert your product CD into your computer and follow the on screen instructions I 41 The Paper Configuration setting must be turned on to use AirPrint I 81 The product is switching to battery power because the AC adapter is disconnected Printing may be slower when running on the battery Ink is low Contin...

Page 147: ... Battery Charging Related references Where to Get Help Related tasks Selecting the Paper Source Settings Control Panel Checking for Software Updates Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Network Problems Solving Paper Problems Wi Fi Networking Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly 1 Di...

Page 148: ...s the OK button You see this screen 6 Press the OK button The nozzle check pattern is printed 7 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected ...

Page 149: ...in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset the...

Page 150: ...ngs Resets all control panel settings You see a confirmation screen 4 Select Yes and press the OK button to reset the selected settings Select No and press the OK button if you want to cancel the operation Parent topic Solving Problems Solving Power and Battery Problems Check these sections if you have power or battery problems Product Does Not Turn on Product Does Not Turn Off Product Turns Off A...

Page 151: ... both buttons The product turns off 3 To prevent the print head from drying out turn your product back on and turn it off again by pressing the power button Parent topic Solving Power and Battery Problems Product Turns Off Automatically If your product turns off automatically try these solutions The LCD screen turns off when the product goes into sleep mode Press any button to turn the screen on T...

Page 152: ... may be configured not to allow other devices to charge when the computer is running on its battery Check your computer s settings Make sure to charge the optional battery using the AC adapter you cannot charge it from a computer Parent topic Solving Power and Battery Problems Related concepts Battery Charging Solving Setup Problems Check these sections if you have problems while setting up your p...

Page 153: ... protection software and install your product software again In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your system administrator Parent topic Solving Setup Problems Related co...

Page 154: ...rk connection report and check the codes and messages on the report to help determine the cause of the problem You may need to disable the firewall and any anti virus software on your wireless router or access point Try restarting your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you res...

Page 155: ... existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Printing a Network Connection Report Selecting Wireless Network Settings from the Control Panel Disabling Wi Fi Features Related topics Wi F...

Page 156: ...pts Uninstall Your Product Software Related topics Wi Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit make sure you select...

Page 157: ...ter and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Avoid placing your product near a microwave oven cordless phone or large metal object such as a filing cabinet Try restarting your router following the instructions in your router docum...

Page 158: ...f the paper If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product Make sure the paper size and paper type settings on the control panel are correct Try clea...

Page 159: ...Feed If paper has jammed in the rear paper feed remove it as shown here Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems Inside the Product If paper has jammed inside the product remove it as described here 1 Open the inner cover ...

Page 160: ... references Paper Jam Problems in the Rear Paper Feed Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Nothing Prints Product Icon Does Not Appear in Windows Taskbar ...

Page 161: ... resolution image you may need more than the minimum requirements Print the image at a lower resolution or if necessary increase your system s memory In Windows make sure your product is selected as the default printer and the printer port setting matches the printer connection port In Windows delete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings...

Page 162: ...onitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge follow these steps 1 Make sure the print head is in the ink cartridge replacemen...

Page 163: ...ntinuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again If you are printing over a wireless network factors such as interference network traffic or weak signal strength may affect your printing speed For the fastest printing select the ...

Page 164: ...ck OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Printing Software Related tasks Turning On Quiet Mode Adjusting Print Density Selecting Basic Print Settings Windows Selecting Extended Se...

Page 165: ...c Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and pr...

Page 166: ...ectly for feeding into the product Make sure the guide on the right side of the rear paper feed slot is all the way on the right then reload paper You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Page S...

Page 167: ...ore reprinting Make sure any cables are securely connected at both ends In Windows delete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs If your product is connected to a USB hub connect it directly to your computer instead If your computer entered sleep mode the last time you printed the next print job af...

Page 168: ...s Mac Selecting Page Setup Settings Mac Selecting Print Settings Windows Basic Driver Related topics Loading Paper Slanted Printout If your printouts are slanted try these solutions Make sure your paper meets the specifications for your product Do not load more than the recommended number of sheets Slide the edge guide against the edge of the paper Select a higher print quality setting in your pri...

Page 169: ...these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head If print quality does not ...

Page 170: ... type of paper you loaded Avoid handling printouts on glossy paper right after printing to allow the ink to set Dry printouts completely before filing or displaying them When drying printouts avoid direct sunlight do not use a dryer and do not touch the printed side of the paper Do not stack printouts immediately after printing Turn off any high speed settings in your product software If you print...

Page 171: ...ng Your Product Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded M...

Page 172: ...tware Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Adjust the print quality in the product software You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged th...

Page 173: ...ts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them After you prin...

Page 174: ... Related topics Replacing Ink Cartridges and Maintenance Boxes Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Printing Software Windows Uninstalling Product Software Mac Parent topic Solving Problems Uninstalling Printing Software Windows You can uninstall and then re i...

Page 175: ...re Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here...

Page 176: ...ean and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt a...

Page 177: ...and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 178: ...ifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Wi...

Page 179: ...0 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quali...

Page 180: ...hes 140 216 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson See the link at the end of this topic for a list of compatible Epson papers Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Sp...

Page 181: ... Legal size 0 24 inch 6 mm 2 Reduced print quality area top 1 62 inches 41 mm minimum 3 Reduced print quality area bottom 1 46 inches 37 mm minimum Single sheets borderless 1 Reduced print quality area top 1 73 inches 44 mm minimum 2 Reduced print quality area bottom 1 57 inches 40 mm minimum ...

Page 182: ... performance minor bug fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the rem...

Page 183: ...ting results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Stored 2 4 inches 61 mm Printing 8 5 inches 217 mm Width Stored 12 2 inches 309 mm Printing 12 2 inches 309 mm Depth Stored 6 3 inches 159 mm Printing 9 1 inches 232 mm Weight without ink cartr...

Page 184: ... voltage DC 24 V Rated DC input Not charging battery 0 4 A Charging built in battery 0 6 A Charging optional external battery 0 9 A Power consumption USB connection Not charging battery Printing Approximately 12 W ISO IEC24712 Ready mode Approximately 3 3 W Sleep mode Approximately 0 9 W Power off mode Approximately 0 2 W Charging built in battery Printing Approximately 16 W ISO IEC24712 Ready mod...

Page 185: ...Monochrome Approximately 100 sheets Measured when printing A4 size ISO IEC24712 patterns with a fully charged new battery at 77 F 25 C Charging time AC adapter Approximately 2 5 hours USB port 5 V 0 5 A Approximately 10 hours USB port 5 V 1 5 A Approximately 2 5 hours Measured when charging the battery with power off at 77 F 25 C longer if printing while charging 5 minutes of charging lets you pri...

Page 186: ...age 22 to 140 F 30 to 60 C 1 week at 140 F 60 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Standards IEEE802 11a b g n ac IEEE80211 n available only for the HT20 Frequency ranges IEEE...

Page 187: ...ction modes Infrastructure mode Wi Fi Direct Simple AP not supported for IEEE802 11b Note Infrastructure and Wi Fi Direct modes can be used simultaneously Wireless security protocols WEP 64 128 bit WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal Note Wi Fi Direct supports only WPA2 PSK AES The availability of outdoor use over these channels varies by location as descri...

Page 188: ...c Technical Specifications Safety and Approvals Specifications Product United States EMC FCC part 15 Subpart B class B Canada EMC CAN ICES 3 B NMB 3 B This equipment contains the following wireless module Manufacturer Seiko Epson Corporation Type J26H005 This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the prote...

Page 189: ...ontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles AC adapter United States Safety UL60950 1 EMC FCC pa...

Page 190: ...tridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Parent topic Notices General Printer Safety Instructions Be sure to follow all warnings and instructions marked on the printer Use only the power cord that comes with the printer Use of another cord may cause fires or shock Do not use the cord with any other equipment Use only the AC adapter that come...

Page 191: ... in heat or humidity shocks or vibrations or dust Do not place the printer near a radiator or heating vent or in direct sunlight Leave enough room around the printer for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the printer away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless ...

Page 192: ...t in battery When disposing of the printer make sure to follow local battery disposal regulations Parent topic Important Safety Instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Keep the maintenance box out of the reach of children Be careful when you handle used ink cartridges there may be ink remaining around the ink supply p...

Page 193: ...e with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink Use an ink cartridge before the date printed on its package Do not dismantle an ink cartridge This could damage the print head Do not disassemble the ink cartridges or maintenance box you may get ink in your eyes or on your skin Store ink cartridges in a cool dark place Keep ink cartridges ...

Page 194: ...cy Notice Printer Serial Number As part of setup your product s serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time including the Epson ink replenishment program You will have a separate opportunity to consent to participating in such programs If you have any questions concerning this process you can contact us b...

Page 195: ...ian Users CAN ICES 3 B NMB 3 B Parent topic Notices Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Disputes between you and Epson The term Dispute is meant to have the broadest meaning permissible under law and includes any dispute claim controversy or acti...

Page 196: ... arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACIT...

Page 197: ...an find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as otherwise agreed by the parties b Hearing Format D...

Page 198: ... and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affirmatively assent to the applicable amendment you are agreeing that you will arbitrate any Dispute between the parties in acco...

Page 199: ...ny use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failu...

Page 200: ...broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a...

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