Troubleshooting
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EPSON Total Disc Monitor provides the following information:
❏
Job List:
You can check a list of jobs (up to 1000 for Unfinished Job and 50 for Finished Job) and
its information, and also you can cancel, pause, and restart unfinished jobs.
❏
Operation Guidance:
This provides device status information. It also displays error messages as well as
helpful tips for better publishing.
❏
Ink Cartridge Status:
This provides a graphic display of the ink cartridge status.
Note:
Printable copies is an approximate value based on the number of labels that can be printed
from the present time when printing the same label as last time. This value may differ from the
actual value as a result of influences such as the printing data and printing environment. Up to
1000 is indicated as “1000 or more discs,” and less than 1000 is indicated in increments of 10.
❏
Printer, Stacker Status:
This provides a graphic display of the printer and stacker status. It also shows where an
error occurs.
Disc Does Not Feed Correctly
Disc Does Not Feed
Remove the stack of discs and make sure of the following:
❏
The disc is not damaged.
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The disc is not too old. See the instructions that came with the disc for more
information.
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The discs are not loaded above the red line in the stacker.
❏
Discs may have stuck together because of incorrect transportation of the discs;
therefore, discs should be separated thoroughly before loading into the stacker. Also,
storing discs in the stacker for an extended period of time may cause discs to stick to
each other again. If discs are stored in the stacker for an extended period of time,
separate the discs again before operating the product.
❏
A disc is not jammed inside the product. If it is, remove the jammed disc.
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