Epson ColorWorks CW-C6000 Series, User Manual, Page: 72 / 83

Troubleshooting
72
Maintenance Error
Cannot recognize the
maintenance box.
Model number: SJMB6000/ 6500
Reinstall the maintenance box.
If the error reoccurs, replace the maintenance box with a new one.
(
U
"How to Replace the Maintenance Box" on page 33 )
(On the home screen)
The Maintenance Box is nearing
end of its service life.
Prepare a new maintenance box to be replaced with the near-full
maintenance box.
When a message saying “The Maintenance Box is at the end of its service life.
You need to replace it.” is displayed, replace the maintenance box.
(
U
"How to Replace the Maintenance Box" on page 33 )
Maintenance Error
The Maintenance Box is at the end
of its service life.
You need to replace it.
Model number: SJMB6000/ 6500
Replace the maintenance box with a new one.
(
U
"How to Replace the Maintenance Box" on page 33 )
Information
Memory Full.
Document was not printed.
Delete unnecessary files.
Printer Error
Turn on the printer again.
See your documentation for more
details.
XXXXXX
1. Turn off the printer.
2. Check that there is no paper jam or foreign materials near the ejection slot.
3. Turn the printer on.
If the printer error still occurs, contact qualified service personnel for advice.
When contacting, tell the person the “XXXXXXXX” (a 6- or 8-digit
alphanumeric code).
Information
Cannot start cleaning because ink
is low.
Printer features except cleaning
are available.
When running the cleaning, install ink cartridges with a sufficient amount of
ink remaining.
(
U
"Replacing the Ink Cartridges" on page 30 )
Information
Remove the label.
Remove the labels from the peeler.
If the error is not cleared, press the Peeler Reset button.
Information
Paused
The print quality may decrease
because the nozzles are clogged.
The print quality may decrease because the nozzles are clogged. If it is not
acceptable, run a print head cleaning.
(
U
"Cleaning the Print Head" on page 60 )
Message Solution and Reference