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Parent topic:

Solving Problems

Where to Get Help (Latin America)

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

latin.epson.com/support

and select your product for solutions to

common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:

• Product name

• Product serial number (located on the bottom or rear of the projector, or in menu system)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer or video configuration

• Description of the problem

Then call:

Country

Telephone

Argentina

(54 11) 5167-0300

0800-288-37766

Bolivia*

800-100-116

Brazil

State capitals and metropolitan areas: 3004-6627

Other areas: 0800-377-6627 / 0800-EPSONBR

Chile

(56 2) 2484-3400

Colombia

Bogota: (57 1) 602-4751

Other cities: 01-8000-915235

Costa Rica

800-377-6627

Dominican Republic*

1-888-760-0068

Ecuador*

1-800-000-044

Summary of Contents for CO-W01

Page 1: ...CO W01 User s Guide ...

Page 2: ......

Page 3: ...ctor Part Locations 15 Projector Parts Front Top 16 Projector Parts Rear 17 Projector Parts Base 18 Projector Parts Remote Control 19 Setting Up the Projector 21 Projector Placement 21 Projector Setup and Installation Options 21 Projection Distance 23 Installing the Safety Wire 27 Projector Connections 28 Connecting to an HDMI Video Source 28 Connecting to a Computer for USB Video and Audio 29 Con...

Page 4: ...e Projector 50 Using the Home Screen 52 Turning Off the Projector 53 Remote Control Operation 54 Selecting the Language for the Projector Menus 55 Selecting an Image Source 55 Projection Modes 55 Changing the Projection Mode Using the Menus 56 Adjusting the Image Height 56 Adjusting the Image Position Using Image Shift 57 Setting the Screen Type 58 Adjusting the Image Position Using Screen Positio...

Page 5: ...oming Into and Out of Images 78 Projector Security Features 78 Password Security Types 79 Setting a Password 79 Selecting Password Security Types 80 Entering a Password to Use the Projector 81 Saving a User s Logo Image to Display 82 Creating a User Pattern to Display 83 Installing a Security Cable 84 Copying Menu Settings Between Projectors 84 Saving Settings to a USB Flash Drive 85 Transferring ...

Page 6: ...blems 111 Solutions to Remote Control Problems 111 Solving Image or Sound Problems 112 Solutions When No Image Appears 113 Solutions When No Signal Message Appears 114 Displaying From a PC Laptop 114 Displaying From a Mac Laptop 114 Solutions When the Image is Not Rectangular 115 Solutions When the Image is Fuzzy or Blurry 115 Solutions When Only a Partial Image Appears 116 Solutions When the Imag...

Page 7: ...ectrical Specifications 126 Projector Environmental Specifications 127 Projector Safety and Approvals Specifications 127 Supported Video Display Formats 127 Notices 129 Recycling U S and Canada 129 Important Safety Information 129 Important Safety Instructions 130 Restriction of Use 134 Warning Labels 134 List of Safety Symbols 135 FCC Compliance Statement 139 Binding Arbitration and Class Waiver ...

Page 8: ......

Page 9: ...9 CO W01 User s Guide Welcome to the CO W01 User s Guide For a printable PDF copy of this guide click here ...

Page 10: ...output will vary depending on usage conditions Color light output measured in accordance with IDMS 15 4 white light output measured in accordance with ISO 21118 WXGA 1280 800 native resolution Advanced 3LCD technology Up to a 378 inch 960 cm projected image size no screen required Flexible connectivity HDMI port for video sources or streaming devices Small and portable allows you to project withou...

Page 11: ...nents Note To connect a Mac that does not include a compatible HDMI output port you need to obtain an adapter that allows you to connect to the HDMI port on the projector Contact Apple for compatible HDMI adapter options To connect a smartphone or tablet you may need to obtain an adapter that allows you to connect to the projector This allows you to mirror your smartphone or tablet screens watch m...

Page 12: ...CD if included or download the software and manuals as necessary You can install the projector software programs listed here and view their manuals for instructions on using them Note If you still need help after checking this manual and the sources listed here you can use the Epson PrivateLine Support service to get help fast For details see Where to Get Help Projector software Manual Description...

Page 13: ... License You can download this document from the Epson web site Note Epson iProjection is not recommended for use with streaming video Parent topic Projector Features Related references Where to Get Help U S and Canada Where to Get Help Latin America Optional Equipment and Replacement Parts U S and Canada You can purchase screens other optional accessories and replacement parts from an Epson autho...

Page 14: ...ration Information U S and Canada Your projector comes with a basic warranty that lets you project with confidence For details see the warranty brochure that came with your projector Register your product online at this site epson com webreg Registering also lets you receive special updates on new accessories products and services Parent topic Projector Features Warranty and Registration Informati...

Page 15: ...or press the arrow buttons to select the help icon and press Enter to get quick solutions to common problems epson com support U S epson ca support Canada or latin epson com support Caribbean View FAQs frequently asked questions and e mail your questions to Epson technical support 24 hours a day If you still need help after checking this manual and any other sources listed here you can use the Eps...

Page 16: ...peaker 2 Foot release lever 3 Lens 4 Remote receiver 5 Focus lever 6 Air intake vent 7 HDMI port 8 USB B port 9 USB A port 10 Status indicator 11 Power button Parent topic Projector Part Locations Related tasks Cleaning the Air Vents ...

Page 17: ...or damaged by heat near the vents Hot air from the air exhaust vents could cause burns or other injuries or warping of projector parts Warning Do not look into the vents If the lamp explodes gases may escape and small fragments of glass may be scattered which could cause an injury Contact a doctor if any fragments of broken glass are inhaled or get into the eyes or mouth Parent topic Projector Par...

Page 18: ... Projector Parts Base 1 Ceiling mount fixing points 3 2 Security cable attachment point 3 Air intake vent 4 Front adjustable foot Parent topic Projector Part Locations Related tasks Cleaning the Air Vents ...

Page 19: ...19 Projector Parts Remote Control 1 power button 2 color mode button 3 keystone button corrects image distortion ...

Page 20: ...ton turns audio and video on or off temporarily 10 mute button turns audio on or off temporarily 11 volume up and volume down buttons 12 Freeze button pauses video temporarily while source continues to play 13 menu button accesses projector menus 14 brightness button adjusts image brightness 15 source search button changes active source 16 Remote control emitter Parent topic Projector Part Locatio...

Page 21: ...el surface or install it using a compatible mount Place the projector parallel to the screen Leave plenty of space around and under the projector for ventilation and do not place it on top of or next to anything that could block the vents Position the projector within reach of a grounded electrical outlet or extension cord Make sure you read the safety instructions when placing or mounting your pr...

Page 22: ...22 Front Rear Front ceiling ...

Page 23: ... 30 cm Parent topic Projector Placement Related tasks Changing the Projection Mode Using the Menus Installing the Safety Wire Projection Distance The distance at which you place the projector from the screen determines the approximate size of the image The image size increases the farther the projector is from the screen but can vary depending on the zoom factor aspect ratio and other settings ...

Page 24: ...ance Calculator here U S here Canada or here Caribbean 1 Projection distance 2 Distance from the center of the lens to the base of the screen 3 Center of lens 16 10 Aspect Ratio Image or Screen Screen or image size Projection distance 1 Wide to Tele Distance from center of lens to base of screen 2 25 inches 26 to 36 inches 67 to 91 cm 1 6 to 0 inches 4 to 0 cm 33 inches 35 to 48 inches 89 to 121 c...

Page 25: ... 6 3 to 0 8 inches 16 to 2 cm 200 inches 217 to 293 inches 550 to 744 cm 12 6 to 1 6 inches 32 to 4 cm 280 inches 304 to 410 inches 771 to 1042 cm 17 7 to 2 inches 45 to 5 cm 300 inches 325 to 439 inches 826 to 1116 cm 18 9 to 2 3 inches 48 to 6 cm 378 inches 410 to 554 inches 1042 to 1407 cm 24 to 2 8 inches 61 to 7 cm 16 9 Aspect Ratio Image or Screen Screen or image size Projection distance 1 W...

Page 26: ...3 5 inches 10 to 9 cm 150 inches 167 to 226 inches 424 to 573 cm 5 9 to 5 1 inches 15 to 13 cm 200 inches 223 to 301 inches 566 to 764 cm 7 5 to 6 7 inches 19 to 17 cm 272 inches 303 to 409 inches 770 to 1040 cm 10 2 to 9 4 inches 26 to 24 cm 300 inches 334 to 452 inches 849 to 1147 cm 11 4 to 10 2 inches 29 to 26 cm 367 inches 409 to 553 inches 1040 to 1404 cm 14 2 to 12 6 inches 36 to 32 cm 4 3 ...

Page 27: ...5 inches 311 to 420 cm 7 1 to 0 8 inches 18 to 2 cm 150 inches 184 to 248 inches 467 to 631 cm 10 6 to 1 2 inches 27 to 3 cm 200 inches 245 to 331 inches 623 to 842 cm 14 6 to 1 6 inches 37 to 4 cm 247 inches 303 to 409 inches 770 to 1040 cm 17 7 to 2 inches 45 to 5 cm 300 inches 369 to 498 inches 936 to 1264 cm 21 7 to 2 4 inches 55 to 6 cm 334 inches 410 to 554 inches 1042 to 1407 cm 24 to 2 8 i...

Page 28: ... above 4921 feet 1500 m turn on High Altitude Mode to ensure the projector s internal temperature is regulated properly Caution Check the shape and orientation of the connectors on any cable you plan to connect Do not force a connector into a port if it does not fit The device or your projector could be damaged or could malfunction Connecting to an HDMI Video Source Connecting to a Computer for US...

Page 29: ...control to control certain features of the linked device by accessing the Settings Operation menu and enabling the HDMI Link setting Parent topic Projector Connections Related references Projector Feature Settings Settings Menu Related tasks Operating Connected Devices Using the HDMI Link Features Connecting to a Computer for USB Video and Audio If your computer meets the system requirements you c...

Page 30: ...p folder appears on your screen Select USB Display Installer and follow the on screen instructions to install the Epson USB Display software Follow any on screen instructions You need to install this software only the first time you connect the projector to the computer The projector displays the image from your computer s desktop and outputs sound if your presentation contains audio Parent topic ...

Page 31: ...n AC power supplies bus powered drives are not recommended and should not have multiple partitions 1 If your USB device came with an AC adapter plug the device into an electrical outlet 2 Connect the USB device or cable to the projector s USB A port 3 If you connected a USB cable connect the other end to the USB device as necessary The projector displays images stored on the USB device Parent topi...

Page 32: ...not inserted correctly they could explode or leak causing a fire injury or damage to the product 3 Replace the battery cover and press it down until it clicks into place Warning Dispose of used batteries according to local regulations Do not expose batteries to heat or flame Keep batteries out of the reach of children they are choking hazards and are very dangerous if swallowed ...

Page 33: ...33 Parent topic Setting Up the Projector ...

Page 34: ...luded with your projector and is optional To connect wirelessly to your projector configure the connection using the projector s Network menus After connecting and setting up the projector install the projector software You may need to install it from a software CD if included or download the software and manuals as necessary You can use Epson iProjection to project static images and presentations...

Page 35: ... wirelessly This could damage the module or lose data Parent topic Wireless Network Projection Selecting Wireless Network Settings Manually Before you can project from your wireless network you must select the network settings for the projector using its menu system 1 Turn on the projector 2 Press the Menu button 3 Select the Network menu and press Enter 4 Make sure the Wireless LAN Power setting ...

Page 36: ... projector from a computer using the Epson iProjection Windows Mac software or an iOS or Android device using the Epson iProjection app Display LAN Info lets you select how the projector displays network information You can select an option to display a QR code that lets you quickly connect your iOS or Android devices with the Epson iProjection app Note Use the displayed keyboard to enter the name...

Page 37: ...nnection mode SSID Up 32 alphanumeric characters Sets the SSID network name of the wireless LAN system the projector is connecting to Security Open WPA2 PSK WPA3 PSK WPA2 WPA3 PSK Selects the type of wireless security used in the wireless network some options are only available when the Connection Mode setting is set to Advanced Passphrase Between 8 to 63 alphanumeric characters Enter a paraphrase...

Page 38: ...Configuration Use Temporary Address Selects the IPv6 settings when you connect the projector to the network using IPv6 The Epson Web Control and PJLink functions support IPv6 Note Do not use these addresses in your IP Settings IP Address 0 0 0 0 127 x x x 192 0 2 x or 224 0 0 0 through 255 255 255 255 where x is a number from 0 to 255 Subnet Mask 255 255 255 255 or 0 0 0 0 through 254 255 255 255 ...

Page 39: ...etwork Advanced mode select the network name SSID If your projector is configured for Quick mode select the projector s SSID Parent topic Wireless Network Projection Setting Up Wireless Network Security You can set up security for your projector to use on a wireless network Set up one of the following security options to match the settings used on your network WPA2 PSK Quick connection mode WPA3 P...

Page 40: ...1 Press the home button on the remote control 2 The Home screen is displayed 3 Select Connection Guide Android iOS Next The QR code is displayed on the screen Note If you do not see the QR code set the Display LAN Info setting to Text and QR Code in the projector s Network menu To hide the QR code press the return button 4 Start Epson iProjection on your mobile device 5 Use the QR code reader feat...

Page 41: ... use these addresses 127 x x x or 224 0 0 0 through 255 255 255 255 where x is a number from 0 to 255 7 Select a number for the SMTP server Port Number setting from 1 to 65535 default is 25 8 Enter the sender s email address as the From setting 9 Choose an Address Setting field enter the e mail address and select or deselect the alerts you want to receive there Your e mail address can be up to 32 ...

Page 42: ...ting Up Projector Network E Mail Alerts Setting Up Monitoring Using SNMP Network administrators can install SNMP Simple Network Management Protocol software on network computers so they can monitor projectors If your network uses this software you can set up the projector for SNMP monitoring 1 Press the Menu button 2 Select the Network menu and press Enter 3 Select Network Configuration and press ...

Page 43: ...he authentication method for command communication select Command Communication Select Protected to perform Digest Authentication using the Web Control Password setting Select Compatible to perform plain text authentication using the Monitor Password 6 If you want this projector to receive broadcast messages over the network turn on the Message Broadcasting setting Administrators can broadcast mes...

Page 44: ...on 2 Start your web browser on a computer or device connected to the network 3 Type the projector s IP address into the browser s address box and press the computer s Enter key Note You may need to log in to access some of the options on the Web Control screen If you see a log in window enter your user name and password For the Basic Control option the default user name is EPSONREMOTE and the defa...

Page 45: ...t Advanced to open the advanced menu screen 4 Select OSD Control Pad to change the projector s menu settings 4 Select the option corresponding to the projector function you want to control Web Control Options Parent topic Using the Projector on a Network Related references Projector Setup Settings ECO Menu Related tasks Selecting Other Network Settings ...

Page 46: ...t to On you need to enter your user name and password 1 Returns to the Home screen 2 Turns the projector on or off 3 Input source selection controls 4 A V Mute button control 5 Pauses or resumes images 6 Displays the QR code 7 Volume button controls 8 Searches for sources ...

Page 47: ...rns to the Home screen 2 Displays the projector s setting menus 3 Use your finger or mouse to navigate the menus 4 Returns to the previous menu 5 Displays help topics Note You cannot change some settings using Epson Web Control ...

Page 48: ...Advanced If the default Web Control Password is set a screen prompting you to change the password appears before you can view the Advanced screen It is strongly recommended that you change the password regularly to prevent unauthorized access to your projector Note Not all settings can be changed through Web Control The following settings can only be set using Web Control Monitor Password up to 16...

Page 49: ...3621 3625 3629 4352 4649 5357 10000 10001 or 41794 1 Opens the menus 2 Displays the selected menu name 3 Contains the selected projector settings 4 Locks or unlocks the projector settings 5 Updates the projector settings Parent topic Controlling a Networked Projector Using a Web Browser ...

Page 50: ... Adjusting the Image Position Using Image Shift Setting the Screen Type Image Aspect Ratio Image Shape Focusing the Image Using the Focus Lever Displaying a Test Pattern Resizing the Image Using Zoom Color Mode Adjusting Picture Quality in Detail Controlling the Volume with the Volume Buttons Turning On the Projector Turn on the projector before you turn on the video source you want to use Caution...

Page 51: ...o objects are blocking the light from the projector lens Objects blocking the lens for an extended time can melt and light that is reflected back into the lens can cause the projector to malfunction When the Direct Power On setting is enabled in the Settings menu the projector turns on as soon as you plug it in The projector also turns on automatically when power is restored after a power outage I...

Page 52: ...een Auto Disp setting enabled Turn on the projector when no signal is received from the selected input source 2 Press the arrow buttons directional pad on the remote control or control panel to navigate the screen and press Enter to select an option 1 Select the video source you want to project 2 Display the Connection Guide 3 Display the Help screen 4 Display the projector s menus 5 Display the p...

Page 53: ...ojector Lamp life will vary depending upon mode selected environmental conditions and usage Brightness decreases over time Note When using the A V Mute feature the projector lamp is still on To turn off the lamp turn off the projector 1 Press the power button on the projector or the remote control The projector displays a shutdown confirmation screen 2 Press the power button again To leave it on p...

Page 54: ... lamp never unplug the power cord when the status light is on or flashing Parent topic Using Basic Projector Features Related tasks Shutting Off the Picture and Sound Temporarily Remote Control Operation The remote control lets you control the projector from almost anywhere in the room up to 19 7 feet 6 m away Note Avoid using the remote control in conditions with bright fluorescent lights or in d...

Page 55: ...Settings Settings Menu Selecting an Image Source If you connected multiple image sources to the projector such as a USB device and DVD player you may want to switch from one image source to the other 1 Make sure the connected image source you want to use is turned on 2 For video image sources insert a DVD or other video media and press its play button if necessary 3 Press the Source Search button ...

Page 56: ... projection mode to flip the image over top to bottom and or left to right using the projector menus Note You can also press and hold the A V mute button on the projector remote control for about 6 seconds to flip the image upside down 1 Turn on the projector and display an image 2 Press the menu button on the projector remote control 3 Press the arrow buttons to select the Settings Installation P...

Page 57: ...d image is unevenly rectangular you need to adjust the image shape Parent topic Using Basic Projector Features Related concepts Image Shape Related references Projector Parts Base Adjusting the Image Position Using Image Shift You can use the Image Shift feature to adjust the image position without moving the projector Note This feature is not available if the digital zoom is set to the widest set...

Page 58: ...tor is turned off however you need to readjust the image position if you change the projector s location or angle Parent topic Using Basic Projector Features Setting the Screen Type You can use the Screen Type setting to match the aspect ratio of the displayed image to the screen you are using Note This setting is unavailable when using the USB Display USB or LAN input source Note The Screen Type ...

Page 59: ... projector and display an image 2 Press the Menu button 3 Select Settings Installation Screen Screen Position 4 Use the arrow buttons on the remote control or projector to adjust the position of the image 5 When you are finished press the return button Parent topic Setting the Screen Type Related references Projector Feature Settings Settings Menu Image Aspect Ratio The projector can display image...

Page 60: ...ct Ratios You can select the following image aspect ratio settings depending on the input signal from your image source Note Using the aspect ratio function to reduce enlarge or split the projected image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law Aspect ratio setting Description Auto Automatically sets the...

Page 61: ...e effects when you reposition the projector Correcting Image Shape with H V Keystone Correcting Image Shape with Quick Corner Parent topic Using Basic Projector Features Related references Projector Feature Settings Settings Menu Correcting Image Shape with H V Keystone You can use the projector remote control to correct the shape of an image that is unevenly rectangular on the sides Note You can ...

Page 62: ... image is slightly smaller Parent topic Image Shape Related references Projector Feature Settings Settings Menu Correcting Image Shape with Quick Corner You can use the projector s Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides 1 Turn on the projector and display an image 2 Press the menu button 3 Select the Settings Installation menu and p...

Page 63: ...control to select the corner of the image you want to adjust Then press Enter Note To reset your adjustments press and hold the return button for at least 2 seconds to display a reset screen Then select Yes 7 Press the arrow buttons to adjust the image shape as necessary Press Enter to return to the area selection screen Note If one of the directional arrows on the screen turns gray you cannot adj...

Page 64: ... Test Pattern You can display a test pattern to adjust the projected image without connecting a computer or video device Note The shape of the test pattern is determined by the Screen Type setting Make sure you set the screen type to match your aspect ratio before adjusting the test pattern Some menu options may be unavailable when displaying a test pattern and you may need to project from a conne...

Page 65: ...button on the projector remote control 3 Press the arrow buttons to select the Settings menu and press Enter 4 Select the Installation setting and press Enter 5 Select the Zoom setting and press Enter 6 Press the left or right arrow button to adjust the zoom setting between Wide and Tele 7 Press the menu button to exit the menu or the return button to return to the previous screen Parent topic Usi...

Page 66: ... all the available Color Modes for your input signal press the color mode button repeatedly Parent topic Color Mode Available Color Modes You can set the projector to use these Color Modes depending on the input source you are using Color Mode Description Dynamic Best for video games in a bright room Vivid Best for projecting general content in a bright environment Presentation Best for color pres...

Page 67: ...and adjust the following settings Color Saturation Adjusts the overall color density Tint Adjusts the balance of green and magenta in the image White Balance Color Temp Sets the color temperature according to the color mode you selected Higher values tint the image blue while lower numbers tint the image red To adjust individual RGB offset and gain select Customized 7 To adjust the overall sharpne...

Page 68: ...68 2 To raise or lower the volume press the volume up or volume down button on the projector remote control A volume gauge appears on the screen Parent topic Using Basic Projector Features ...

Page 69: ...to control certain features of devices connected to the projector s HDMI port Note The connected device and HDMI cable must meet the HDMI CEC standard The device must also be configured see the documentation that came with the device All devices or functions may not operate properly 1 Press the menu button on the projector remote control 2 Press the arrow buttons to select the Settings menu and pr...

Page 70: ... on when the projector is turned on or select Device PJ or Bidirectional to turn the projector on when the linked device is turned on Power Off Link select whether linked devices are turned off when the projector is turned off 9 Press the menu button to exit the menu or the return button to return to the previous screen Parent topic Adjusting Projector Features Related references Projector Feature...

Page 71: ...use the USB device with your projector Some commercially available USB card readers may not be compatible with your projector You cannot correct keystone distortion while projecting in PC Free so correct the image shape before you begin your presentation Parent topic Projecting a PC Free Presentation Supported PC Free File Types You can project these types of files using the projector s PC Free fe...

Page 72: ...erlaced Image png Make sure the file resolution is not Above 1280 800 Interlaced Motion JPEG movie avi Supports only AVI 1 0 Make sure the file is not Saved with a video codec other than Motion JPEG Saved with an audio codec other than PCM or ADPCM Above 1280 720 resolution Larger than 2GB Parent topic Projecting a PC Free Presentation Starting a PC Free Slideshow After connecting a USB device or ...

Page 73: ...buttons to select the drive and press Enter 3 Do the following as necessary to locate your files If you need to display files inside a subfolder on your device press the arrow buttons to highlight the folder and press Enter To move back up a folder level on your device highlight Back to Top and press Enter To view additional files in a folder highlight Next page or Previous page and press Enter To...

Page 74: ... control the display as necessary To rotate a displayed image press the up or down arrow button To move to the next or previous image press the left or right arrow button 6 To stop the display follow the on screen instructions or press the return button 7 Turn off the USB device if necessary and then disconnect the device from the projector Parent topic Projecting a PC Free Presentation Starting a...

Page 75: ... press Enter To view additional files in a folder highlight Next page or Previous page and press Enter To display movie files from a different USB drive select Select Drive at the top of the PC Free screen and press Enter 4 To play back a movie press the arrow buttons to highlight the file and press Enter Note If any file names are longer than the display area or include unsupported symbols the fi...

Page 76: ... topic Projecting a PC Free Presentation PC Free Display Options You can select these display options when using the projector s PC Free feature Setting Options Description Display Order Name Order Displays files in name order Date Order Displays files in date order Sort Order In Ascending Sorts files in first to last order In Descending Sorts files in last to first order Continuous Play On Displa...

Page 77: ...c Projecting a PC Free Presentation Shutting Off the Picture and Sound Temporarily You can temporarily turn off the projector s picture and sound Any sound or video action continues to run however so you cannot resume projection at the point that you stopped it 1 Press the A V mute button on the projector remote control to temporarily stop projection and mute any sound 2 To turn the picture and so...

Page 78: ...om into the image area enlarging it as necessary Press and hold the button to zoom in more quickly To pan around the zoomed image area use the arrow buttons To zoom out of the image press the button as necessary To return to the original image size press the return button Parent topic Adjusting Projector Features Projector Security Features You can secure your projector to deter theft or prevent u...

Page 79: ...ges theft by identifying the projector s owner Network Protection password prevents anyone from changing the network settings in the projector menus Setting a Password Selecting Password Security Types Entering a Password to Use the Projector Saving a User s Logo Image to Display Parent topic Projector Security Features Setting a Password To use password security you must set a password Note The d...

Page 80: ... confirmation prompt 5 Enter the password again You see the message Password accepted 6 Press return to return to the menu 7 Make a note of the password and keep it in a safe place in case you forget it Parent topic Password Security Types Selecting Password Security Types After setting a password you see this menu allowing you to select the password security types you want to use ...

Page 81: ...rotect sticker to the projector as an additional theft deterrent Note Be sure to keep the remote control in a safe place if you lose it you will not be able to enter the password required to use the projector Parent topic Password Security Types Entering a Password to Use the Projector If a password is set up and a Power On Protection password is enabled you see a prompt to enter a password whenev...

Page 82: ...he projector and then display it whenever the projector turns on You can also display the image when the projector is not receiving an input signal or when you temporarily stop projection using the A V Mute feature This transferred image is called the User s Logo screen The image you select as the User s Logo can be a photo graphic or company logo which is useful in identifying the projector s own...

Page 83: ... Related tasks Selecting Password Security Types Setting a Password Creating a User Pattern to Display You can transfer an image to the projector and then display it as a pattern to aid in presentations when you use the Pattern Display feature This transferred image is called the User Pattern Note Once you save a user pattern you cannot restore the default pattern You cannot save an image that is ...

Page 84: ...t on the side of the projector to attach a Kensington lock See your local computer or electronics dealer for purchase information 1 Security slot Parent topic Projector Security Features Copying Menu Settings Between Projectors After you select menu settings for your projector you can transfer them to another projector of the same model Note Copy the projector s settings before you adjust the proj...

Page 85: ...er Parent topic Adjusting Projector Features Related references Projector Feature Settings Settings Menu Saving Settings to a USB Flash Drive You can save the projector settings you want to transfer to a USB flash drive Note Use an empty flash drive If the drive contains other files the transfer may not complete correctly The flash drive must use the FAT format and cannot have any security feature...

Page 86: ...them to another projector of the same model Note Make sure the USB flash drive contains only a single settings transfer from another projector of the same model The settings are contained in a file called pjconfdata bin If the drive contains other files the transfer may not complete correctly Do not adjust image settings on a projector until after you transfer settings to it Otherwise you may have...

Page 87: ...later 1 Turn off the projector and unplug the power cord from the projector s power inlet 2 Connect a USB Type A to Type B cable to your projector s USB B port 3 Connect the other end to any available USB port on your computer 4 Press and hold the return button on the remote control as you connect the power cord to the projector 5 When the status light turns on release the return button The projec...

Page 88: ...the control panel or remote control as you turn on the power switch 5 When the status light turns on release the menu button The projector shows up as a removable disk on your computer 6 Copy the pjconfdata bin file from your computer to the removable disk Note Do not copy any other files to the removable disk 7 Once the file has copied do one of the following Windows Open the My Computer Computer...

Page 89: ...ector Information Display Info Menu Projector Reset Options Reset Menu Using the Projector s Menus You can use the projector s menus to adjust the settings that control how your projector works The projector displays the menus on the screen 1 Press the menu button on the projector remote control You see a screen like this 2 Press the up or down arrow button to move through the menus listed on the ...

Page 90: ...ress the menu button to exit the menu or the return button to return to the previous screen Parent topic Adjusting the Menu Settings Image Quality Settings Image Menu Settings on the Image menu let you adjust the quality of your image for the input source you are currently using The available settings depend on the currently selected input source Setting Options Description Light Output High ECO A...

Page 91: ...color intensity of the image Tint adjusts the balance of green to magenta tones in the image White Balance adjusts colors in detail Color Temp sets the color temperature according to the selected color mode lower values tint the image red and higher values tint the image blue Customized adjusts the individual RGB components of the offset and gain Sharpness Adjusts the sharpness or softness of imag...

Page 92: ... 1 as the setting value Reset Image Resets all Image menu settings to their defaults Note The Brightness setting does not affect lamp brightness To change the lamp brightness adjust the Light Output setting Parent topic Adjusting the Menu Settings Projector Feature Settings Settings Menu Options on the Settings menu let you customize various projector features Setting Options Description Volume Ad...

Page 93: ...orrect horizontal and vertical sides Quick Corner select to correct image shape and alignment using an on screen display Zoom Adjusts the image size Image Shift Shifts the image position horizontally and vertically This feature is not available if the Zoom option is set to the widest setting Projection Selects the way the projector faces the screen ...

Page 94: ...r the User Pattern User Pattern captures a projected screen and saves it as a pattern for display Test Pattern displays a test pattern to assist in focusing and zooming the image and correcting image shape press the return button to cancel pattern display Screen Screen Type sets the aspect ratio of the screen to fit the image into the projection area unavailable when using the USB USB Display or L...

Page 95: ...y Background Sets the screen color or logo to display when no signal is received Startup Screen Select On to display Epson logo at startup User s Logo Creates a screen that the projector displays to identify itself and enhance security A V Mute Sets the screen color or logo to display when the A V Mute feature is active Operation Various options see table below Various options see table below Lang...

Page 96: ...t Settings Resets all settings in the Settings menu except for the following Zoom Image Shift Projection Screen Audio Out Device Power On Link Power Off Link Standby Mode High Altitude Mode Auto Source Search Language Operation settings ...

Page 97: ... turns on the connected device when you turn on the projector Power Off Link controls if the connected device is turned off or not when you turn off the projector Sleep Mode Select On to place the projector in standby mode after a certain interval of inactivity Sleep Mode Timer Sets the sleep mode interval between 1 and 30 minutes AV Mute Timer Select Onto automatically turn off the projector afte...

Page 98: ... log files Batch Setup Range select to copy the projector menu settings using the batch setup feature Parent topic Adjusting the Menu Settings Projector Network Settings Network Menu Setting Options Description Wireless LAN Power On Off Turns on wireless LAN support Net Info Wireless LAN Connection Mode Wireless LAN Sys Antenna Level Projector Name SSID DHCP IP Address Subnet Mask Gateway Address ...

Page 99: ...item Setting Options Description Light Output High Low ECO Selects the brightness mode of the projector lamp High sets maximum lamp brightness Low ECO reduces lamp brightness and fan noise and saves power and lamp life Sleep Mode On Off Automatically places the projector in standby mode after an interval of inactivity Sleep Mode Timer 1 to 30 minutes Sets the interval for Sleep Mode A V Mute Timer...

Page 100: ... port to which the current input source is connected Input Signal Displays the input signal setting of the current input source Resolution Displays the resolution of the current input source Refresh Rate Displays the refresh rate of the current input source Sync Info Displays information that may be needed by a service technician Status Displays information about projector problems that may be nee...

Page 101: ...0891 Cannot find an access point with the same SSID Set your computer access point and projector to the same SSID 0892 The WPA WPA2 WPA3 authentication type does not match Make sure the wireless network security settings are correct 0893 The TKIP AES encryption type does not match Make sure the wireless network security settings are correct 0894 Communication with an unauthorized access point was ...

Page 102: ...projector settings to their default values using the Reset menu Setting Description Reset All Config Resets most of the projector settings to their defaults except the Zoom Image Shift Network menu items and Language settings Parent topic Adjusting the Menu Settings ...

Page 103: ... authorized Epson servicer Warning Before cleaning any part of the projector turn it off and unplug the power cord Never open any cover on the projector except as specifically explained in this manual Dangerous electrical voltages in the projector can injure you severely Warning Do not try to service this product yourself except as specifically explained in this manual Refer all other servicing to...

Page 104: ...n or damage to the lens surface Parent topic Projector Maintenance Related tasks Turning Off the Projector Cleaning the Projector Case Before cleaning the projector case turn off the projector and unplug the power cord To remove dust or dirt use a soft dry lint free cloth To remove stubborn dirt use a soft cloth moistened with water and mild soap Do not spray liquid directly on the projector Cauti...

Page 105: ...s or other sensitive areas Parent topic Projector Maintenance Related tasks Turning Off the Projector Replacing the Remote Control Batteries The remote control uses two AAA manganese or alkaline batteries Replace the batteries as soon as they run out Caution Use only the type of batteries specified in this manual Do not install batteries of different types or mix new and old batteries ...

Page 106: ...s If it gets on your hands wash them immediately to avoid injury 3 Insert the batteries with the and ends facing as shown Warning Make sure the batteries are inserted in the correct positions If the batteries are not inserted correctly they could explode or leak causing a fire injury or damage to the product 4 Replace the battery cover and slide it up until it clicks into place ...

Page 107: ...he projector 2 Turn off the projector 3 Make sure the status indicator is not lit then unplug the power cord 4 Do one of the following When transporting the projector a long distance or as checked luggage pack it in a firm box with cushioning around it and mark the box Fragile When shipping the projector for repairs place it in its original packing materials if possible or use equivalent materials...

Page 108: ...p U S and Canada Where to Get Help Latin America Projection Problem Tips If the projector is not working properly try turning it off and unplugging it Then plug it back in and turn it on If this does not solve the problem check the following The lights on the projector may indicate what the problem is The Help option on the Home screen can display information about common problems if the projector...

Page 109: ...ue Normal operation Flashing blue The projector is warming up shutting down or initializing the projector The remote control may not function if the status indicator is flashing blue Off The projector is in standby or sleep mode When you press the power button on the projector or remote projection begins Make sure that the vents are not clogged with dust or obstructed by nearby objects If the prob...

Page 110: ... problem An internal projector error has occurred Power error Ballast Turn the projector off unplug it and contact Epson for help Note If the light displays a pattern not listed in the tables above turn the projector off unplug it and contact Epson for help Parent topic Solving Problems Related references Projector Environmental Specifications Where to Get Help U S and Canada Where to Get Help Lat...

Page 111: ... and contact Epson The cooling fans may run in standby status depending on the projector settings Also when the projector wakes from standby status the fans may cause an unexpected noise This is not a malfunction HDMI Link settings on connected devices could power on or power off your projector Adjust the settings on connected devices accordingly Parent topic Solving Projector or Remote Control Op...

Page 112: ...da Where to Get Help Latin America Projector Light Status Projector Parts Remote Control Related tasks Replacing the Remote Control Batteries Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound Solutions When No Image Appears Solutions When No Signal Message Appears Solutions When the Image is Not Rectangular Solutions When ...

Page 113: ...rmation If necessary set the CEC function for the connected device again and restart the device Turn off the projector and the connected streaming device or video source and then turn them back on Turn off the projector and the connected streaming device or video source and then turn them back on If you are projecting from a laptop computer make sure it is set up to display on an external monitor ...

Page 114: ...ey labeled with a monitor icon or CRT LCD See your laptop manual for details Wait a few seconds for an image to appear To display on both the laptop s monitor and the projector try pressing the same keys again Note On Windows 7 or later hold down the Windows key and press P at the same time then click Duplicate 2 If the same image is not displayed by the laptop and projector check the Windows Disp...

Page 115: ...ions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry try the following solutions Adjust the image focus using the focus lever Clean the projector lens Position the projector close enough to the screen Position the projector so the keystone adjustment angle is not so wide that it distorts the image Adjust the Sharpness setting to improve image quality If you are projecti...

Page 116: ...rojection setting in the Installation menu Parent topic Solving Image or Sound Problems Related references Supported Video Display Formats Projector Reset Options Reset Menu Related tasks Changing the Image Aspect Ratio Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference noise or static try the following solutions Check the cables conne...

Page 117: ...or s Reset menu Parent topic Solving Image or Sound Problems Related references Image Quality Settings Image Menu Projector Reset Options Reset Menu Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light or the colors are incorrect try the following solutions Try selecting a color mode that best fits the image and environment Check your video source...

Page 118: ...Center reduce the screen size from full screen mode For images projected from applications using Windows DirectX turn off DirectX functions If the mouse cursor flickers select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer feature not available with Windows 2000 Turn off the Transfer layered window setting in the Epson USB Display Settings ...

Page 119: ...nd Temporarily Operating Connected Devices Using the HDMI Link Features Controlling the Volume with the Volume Buttons Solutions to Password Problems If you cannot enter or remember a password try the following solutions You may have turned on password protection without first setting a password Try entering 0000 using the remote control If you lose the remote control you cannot enter a password O...

Page 120: ...ned on and in standby status See the documentation supplied with the device for more information If you connected a new device or changed any connections make sure the CEC function is set for the connected device You may need to restart the device Parent topic Solving Problems Related references Projector Feature Settings Settings Menu Related tasks Operating Connected Devices Using the HDMI Link ...

Page 121: ... a projector support specialist by dialing 562 276 4394 U S or 905 709 3839 Canada Support hours are Monday through Friday 7 AM to 4 PM Pacific Time Days and hours of support are subject to change without notice Toll or long distance charges may apply Before you call have the following information ready Product name Product serial number located on the bottom or rear of the projector or in the men...

Page 122: ...epresentative Before you call for support please have the following information ready Product name Product serial number located on the bottom or rear of the projector or in menu system Proof of purchase such as a store receipt and date of purchase Computer or video configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Bra...

Page 123: ...Contact your local phone company to call this toll free number from a mobile phone Note Toll or long distance charges may apply If your country does not appear on the list contact the sales office in the nearest country Purchase Supplies and Accessories You can purchase optional accessories and replacement parts from an Epson authorized reseller To find the nearest reseller go to latin epson com O...

Page 124: ...Poly silicon TFT active matrix Resolution 1280 800 pixels WXGA Lens F 1 44 Focal length 16 4 mm Color reproduction Up to 16 77 billion colors Brightness High light source mode White light output 3000 lumens ISO 21118 standard Color light output 3000 lumens Note Color brightness color light output and white brightness white light output will vary depending on usage conditions Color light output mea...

Page 125: ...SB Display Parent topic Technical Specifications Projector Lamp Specifications Type UHE Ultra High Efficiency Power consumption 188 W Lamp life High Power Consumption mode Up to about 6000 hours ECO Power Consumption mode Up to about 12000 hours Note Turn off this product when not in use to prolong the life of the projector Lamp life will vary depending upon mode selected environmental conditions ...

Page 126: ... 4 kg Parent topic Technical Specifications Projector Electrical Specifications Rated frequency 50 60 Hz Power supply 100 to 240 V AC 10 2 9 1 3 A Power consumption 100 to 120 V Operating High Power Consumption mode 284 W ECO Power Consumption mode 223 W Standby 0 5 W Power consumption 220 to 240 V Operating High Power Consumption mode 270 W ECO Power Consumption mode 214 W Standby 0 5 W Parent to...

Page 127: ...us Mark Parent topic Technical Specifications Supported Video Display Formats For best results your computer s monitor port or video card resolution should be set to display in the projector s native resolution However your projector includes Epson s SizeWise chip that supports other computer display resolutions so your image will be resized to fit automatically Your computer s monitor port or vid...

Page 128: ...0 WXGA 60 1600 900 SXGA 60 1280 960 60 1280 1024 SXGA 60 1400 1050 WSXGA 60 1680 1050 UXGA 60 1600 1200 1920 1080 50 60 1920 1080 SDTV 480i 480p 59 94 720 480 SDTV 576i 576p 50 720 576 HDTV 720p 50 59 94 60 1280 720 HDTV 1080i 50 59 94 60 1920 1080 HDTV 1080p 23 98 24 29 97 30 50 59 94 60 1920 1080 Parent topic Technical Specifications ...

Page 129: ...rmation Caution Never look into the projector lens when the light source is on This can damage your eyes and is especially dangerous for children Before cleaning any part of the projector turn it off and unplug the power cord Never open any cover on the projector except as specifically explained in this manual Dangerous electrical voltages in the projector can injure you severely Except as specifi...

Page 130: ...cords you are using Otherwise the projector could fall or topple causing an accident and injury You must install a ceiling mount when suspending the projector from a ceiling If you do not install the projector correctly it could fall and cause damage or injury Special expertise is required to suspend the projector from a ceiling Failure to install the ceiling mount and projector correctly may caus...

Page 131: ... fields Use the type of power source indicated on the projector Use of a different power source may result in fire or electric shock If you are not sure of the power available consult your dealer or power company Place the projector near a wall outlet where the plug can be easily unplugged Take the following precautions when handling the plug Do not hold the plug with wet hands Do not insert the p...

Page 132: ...ards Never open any covers on the projector except as specifically explained in this manual Never attempt to disassemble or modify the projector Refer all repairs to qualified service personnel Unplug the projector from the wall outlet and refer servicing to qualified service personnel under the following conditions if it does not operate normally when you follow the operating instructions or exhi...

Page 133: ...rojector is blocked the area on which the light shines becomes hot which could cause it to melt burn or start a fire Also the lens may get hot due to the reflected light which could cause the projector to malfunction To stop projection use the A V Mute function or turn off the projector Do not modify the power cord Do not place heavy objects on top of the power cord or bend twist or pull it excess...

Page 134: ...onal precision devices you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equip...

Page 135: ...indicate disconnection from the mains 3 IEC60417 No 5009 Stand by To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the stand by condition 4 ISO7000 No 0434B IEC3864 B3 1 Caution To identify general caution when using the product 5 IEC60417 No 5041 Caution hot surface To indicate that the marked item can be hot and should not...

Page 136: ...entify the positive and negative connections the polarity on a piece of equipment to which a DC power supply may be connected 10 IEC60417 No 5001B Battery general On battery powered equipment To identify a device for instance a cover for the battery compartment or the connector terminals 11 IEC60417 No 5002 Positioning of cell To identify the battery holder itself and to identify the positioning o...

Page 137: ...rent To indicate on the rating plate that the equipment is suitable for alternating current only to identify relevant terminals 16 IEC60417 No 5031 Direct current To indicate on the rating plate that the equipment is suitable for direct current only to identify relevant terminals 17 IEC60417 No 5172 Class II equipment To identify equipment meeting the safety requirements specified for Class II equ...

Page 138: ...ic shock if the equipment is disassembled 24 IEC60417 No 5266 Standby partial standby To indicate that part of the equipment is in the ready status 25 ISO3864 IEC60417 No 5057 Caution movable parts To indicate that you must keep away from movable parts according to protection standards 26 IEC60417 No 6056 Caution moving fan blades To indicate that you must keep away from moving fan blades 27 IEC60...

Page 139: ...easonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interfere...

Page 140: ...t misappropriation an IP Claim You and Epson also agree notwithstanding Section 1 6 that a court not an arbitrator may decide if a claim or cause of action is for an IP Claim 1 2 Binding Arbitration You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR ...

Page 141: ...les of JAMS that are in effect when the arbitration is filed excluding any rules that permit arbitration on a class or representative basis the JAMS Rules available at http www jamsadr com or by calling 1 800 352 5267 U S or Canada or https www jamsadr com about or by calling 1 949 224 1810 Latin America and under the rules set forth in this Agreement All Disputes shall be resolved by a single neu...

Page 142: ...h you or Epson seeks 75 000 or less in damages exclusive of attorney s fees and costs if the arbitrator s decision results in an award to you in an amount greater than Epson s last written offer if any to settle the Dispute Epson will i pay you 1 000 or the amount of the award whichever is greater ii pay you twice the amount of your reasonable attorney s fees if any and iii reimburse you for any e...

Page 143: ... provision in this Section 1 is found to be unenforceable that provision shall be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1 5 This means that if Section 1 5 is found to be unenforceable the entire Section 1 but only Section 1 shall be null and void...

Page 144: ...ly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Respo...

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