Warranty
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WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the
FCC Certification of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a
shielded equipment interface cable with this device. If this equipment has more than one
interface connector, do not leave cables connected to unused interfaces. Changes or
modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Warranty
Epson America, Inc. Limited Warranty for Commercial Products
What Is Covered
: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the
EPSON Fiery Spark Software RIP License Protection Key (the “key” or the “product”)
accompanied by this limited warranty statement, if purchased and used in the United Sates or
Canada, will conform to the manufacturer’s specifications and will be free from defects in
workmanship and materials for a period of 1 year from the date of original purchase (proof of
purchase required).
The key is needed by the end-user to use the Fiery Spark Software RIP (the “Software”). THIS
LIMITED WARRANTY COVERS ONLY THE KEY, NOT THE SOFTWARE. For the
Software license and Software warranty terms, please refer to the ELECTRONIC FOR
IMAGING SOFTWARE LICENSE AGREEMENT, which will appear on-screen during the
Software installation process.
What Epson Will Do to Correct Problems
: Should the key prove defective during the warranty
period, please call the toll-free EPSON Preferred support line identified in the EPSON Preferred
limited warranty booklet that was included with your printer. In order to access this toll-free
number for warranty support for the key, you must have the printer’s Unit ID number, which
was provided in the booklet. Please see the printer’s limited warranty booklet for more
information about toll-free technical support. If you have any difficulty with the toll-free support
number, please call (562) 276-1305 in the U.S. or (905) 709-2567 in Canada during normal
business hours.
When you call, an Epson service technician will provide telephone diagnostics to determine the
cause of the problem with the key. If it is determined that the key is defective, then Epson will
exchange the defective key. The replacement key may be new or refurbished to the Epson
standard of quality. Exchange products assume the remaining warranty period of the original
product.
Epson usually will ship the replacement key to your location the next business day, if notified
before 2:00 p.m. Pacific Time. If notified after that time, the replacement key usually will arrive
designer.book Page 7 Wednesday, August 22, 2001 2:03 PM
