298
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning is Slow
Cannot Save a Scan to a Shared Folder Over a Network
Parent topic:
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device in the
Scanners and Cameras
control
panel.
Parent topic:
Related concepts
Uninstall Your Product Software
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10:
Click
and select
EPSON
>
Epson Scan 2 Utility
. Make sure the correct product is
selected. If necessary, select the
Other
tab and click
Reset
.
Summary of Contents for C11CF74203
Page 1: ...EC 4020 EC 4030 User s Guide ...
Page 2: ......
Page 18: ...18 3 Select General Settings 4 Select Basic Settings 5 Select Date Time Settings ...
Page 29: ...29 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...
Page 67: ...67 1 Pull out the paper cassette 2 Slide the edge guides outward ...
Page 85: ...85 1 Open the document cover ...
Page 156: ...156 You see an Epson Scan 2 window like this ...
Page 158: ...158 You see an Epson Scan 2 window like this ...
Page 160: ...160 You see this window ...
Page 246: ...246 You see a window like this 4 Click Print ...
Page 255: ...255 Related tasks Loading Paper in the Cassette ...
Page 257: ...257 5 Open the document cover ...
Page 259: ...259 8 Open the ADF cover ...