Error Indicators
Error Messages on the Control Panel
This section explains the meaning of messages displayed on the LCD screen. You can also check errors on the Status
Menu by pressing
.
&
Messages
Solutions
Paper Jam
&
Printer error. Turn the power off and on again. For details,
see your documentation.
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error still appears, contact Epson Support.
Maintenance box is at the end of its service life.
You need to replace it.
Replace the maintenance box.
&
“Replacing Maintenance Box” on page 135
The phone line is connected to a different jack.
&
“Connecting to a Phone Line” on page 74
Connect the phone line to the “LINE” jack.
The phone line is not connected.
No dial tone detected.
&
““No dial tone detected.” error occurs” on page 178
Combination of the IP address and the subnet mask is
invalid. See your documentation.
Refer the online Network Guide.
Communication error
Authentication error
DNS error
See the solution in the following section.
&
“Error Code on the Status Menu” on page 149
Recovery Mode
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
&
“Where To Get Help” on page 202
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of the each job. You can check the
error code by pressing , and then select
Job History
. Refer to the following table to find the problem and its solution.
Code
Problem
Solution
001
The product was turned off by a power failure.
-
101
Memory is full.
Reduce the size of the print job.
User’s Guide
Error Indicators
149