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Purchasing Extended Service: 

the Epson Preferred Plus Service 

and Support Plan

The Epson Preferred Limited Warranty Plan offers premium warranty service for 
one year. We’d like to inform you of the opportunity to extend that premium 
level of service through the Epson Preferred Plus Service and Support Plan 
– Epson’s extended service contracts for the Epson Stylus Pro 24- and 44-inch 
Wide format printers. Just purchase the Preferred Plus Service and Support 
Plan and you’ll continue to have the same service and support we provide 
under the limited warranty, including access to our toll-free priority technical 
support line and our on-site hardware service. 

You may purchase a two-year or one-year Preferred Plus Service and Support 
Plan. The conditions for purchase are stated immediately below. 

Two-Year Preferred Plus Option:

This plan is available for purchase only during the one-year limited warranty 
period. It provides you with two additional years of service after the end of your 
original warranty, for a total of three years of coverage. No renewal of extended 
service is available after that time.

One-Year Preferred Plus Option:

This plan is available for purchase during the one-year limited warranty period, 
and, under certain conditions, after that period.  

Purchase During the One-Year Warranty Period

If you purchase our one-year extended service plan during the warranty period, 
the plan provides you with one additional year of service after the end of 
your original warranty, for a total of two years of coverage. Epson may at its 
discretion allow you to renew your extended service for one additional year (for 
three years of total coverage), subject to the conditions described in the next 
paragraph. No further renewal of extended service is available after that time.

Summary of Contents for 7880 - Stylus Pro Color Inkjet Printer

Page 1: ...will need it to take full advantage of the Preferred Warranty CPD 24359 EPSON Preferred Limited Warranty Program for the Epson Stylus Pro 24 and 44 inch Wide Format Printers SM Priority Technical Support Toll Free Phone Number Security and Peace of Mind On Site Repair ...

Page 2: ...the exclusive Epson Preferred toll free number select the technical support option and enter your Unit ID Number as described in this booklet Please have your Serial Number available for the answering technical support specialist Since it s an exclusive number your call will be answered promptly Please review the information contained in this booklet You ll find your personal Unit ID Number and th...

Page 3: ...y below Two Year Preferred Plus Option This plan is available for purchase only during the one year limited warranty period It provides you with two additional years of service after the end of your original warranty for a total of three years of coverage No renewal of extended service is available after that time One Year Preferred Plus Option This plan is available for purchase during the one ye...

Page 4: ...y for purchase of our one year plan after expiration of the warranty The printer must be no more than two years old based on initial shipment data from Epson s warehouse The printer must still have at least 40 of the manufacturer specified carriage motor life remaining See above under Purchase During the One Year Warranty Period for how to check this At your expense maintenance service or if the p...

Page 5: ...he Technical Support Specialist to diagnose the problem Operating Hours Currently Monday through Friday 6 AM to 6 PM Pacific Time Subject to change If you experience difficulty using your Unit ID Number to access the Toll Free Preferred line please call 562 276 1305 during normal business hours so we may resolve the problem This phone number provides access to the same Epson Preferred Technical Su...

Page 6: ...ctive during the limited warranty period please call the toll free Epson Preferred support line identified in this booklet This line will be answered during Epson s regular support hours currently 6 00 AM to 6 00 PM Pacific Time Monday through Friday When you call please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original d...

Page 7: ...n may at its sole discretion elect to replace a printer that for whatever reason appears to require technical services beyond the capability of field repair Under these circumstances Epson will replace the printer with the same or a comparable printer refurbished to the Epson standard of quality The replacement printer will not include promotional materials accessories stands documentation manuals...

Page 8: ... by using non Epson inks or ink cartridges or any ink delivery system other than the system built into the printer for example any bulk ink system or non Epson media 2 Any damage caused by third party software applications parts components or peripheral devices added to the product after its shipment from Epson for example dealer or user added boards components or cables 3 Any damage caused by mis...

Page 9: ... FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID Remedies Your exclusive remedy and Epson s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement Any action for breach of warranty must be brought with...

Page 10: ...ising out of this Agreement will be settled by arbitration to be conducted in Los Angeles California in accordance with the commercial Arbitration Rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator s may be entered in any court having jurisdiction thereof This Agreement shall be construed in accordance with the laws of the State of California excep...

Page 11: ......

Page 12: ...oration Epson Preferred and Epson Store are service marks of Epson America Inc 2007 Epson America Inc Epson America Inc P O Box 93012 Long Beach CA 90809 9941 MS 6 40 Limited Warranty Program for the Epson Stylus Pro 24 and 44 inch Wide Format Printers EPSON PreferredSM ...

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