Epson 5700i - EPL B/W Laser Printer, Service Manual

Page: 27 / 56

EPL-5700L/5700i Revision A
TROUBLESHOOTING HANDLING SERVICE CALL ERRORS 27
3.2 HANDLING SERVICE CALL ERRORS
T h is s e ctio n d e s crib e s va rio u s c o n d itio n s w h ich m a y ca u se fa ta l e rro rs, a n d
p ro v id e s re m e d ie s fo r su ch e rro rs.
3.2.1 Service Call Error Conditions
N o te th a t th e fo llo w in g o p e ra tio n s w ill re su lt in th e S e rvic e C a ll E rro rs
w ith o u t fa il.
B rin g in g u p th e B IO S se ttin g s s cre e n w ith th e p rin te r p o w e r o n .
T u rn in g o n - o ff - o n th e p rin te r w h ile p rin tin g .
T u rn in g o n “A p p le T a lk” w h ile u sin g E P S O N L IN K 3 .
U s in g th e p rin te r d rive r o th e r th a n d e s ig n a te d fo r th e E P L -5 7 0 0 L /5 7 0 0 i.
3.2.2 Error LED Lamp
R e a d y L a m p : O F F
E rro r L a m p : O N (R e d )
3.2.3 Error Code Display and Remedies
In m o st S e rvice C a ll E rro r c a se s, th e p rin te r re co v e rs fro m th e e rro r if it is
tu rn e d o ff a n d o n a g a in . H o w e v e r, in th e ca se w h e re th e p rin te r d o e s n o t
re co ve r fro m th e e rro r e ve n a fte r th e a b o ve o p e ra tio n , ch e ck th e S e rvice
C a ll E rro r C o d e a n d ta ke a p p ro p ria te m e a su re s a s s h o w n in T a b le 3 -1 .
SERVICE CALL ERROR CODE DISPLAY
If a S e rvic e C a ll E rro r o c cu rs a n d “E P S O N P rin te r W in d o w !3 ” p o p s u p
o n th e sc re e n , p re ss C trl+ S h ift+ E n te r to g e th e r to d is p la y th e e rro r c o d e .
C A U T I O N
This function should not be made open to users.
Table 3-1. Service Call Error Codes
Service Call Error Code Error Description Remedy
I0001 Protocol Error Replace the Main Board.
C1999 Video Error Replace the Main Board.
C1999 Data Expansion Error Replace the Main Board.
C1000
Standard RAM Check
Error
Replace the Main Board.
C1200
EEPROM Access
Error
• Initialize EEPROM.
• Replace the Main
Board.
C2000 Software Error
• Reboot the host PC.
• Reinstall the driver.
• Replace the Main
Board.
Win Mac
E0003 E2000 Abnormal Fusing
Refer to 3.4.2.3 of the
EPL-5700 Service
Manual.
E0006
Abnormal Polygon
Motor
Refer to 3.4.2.2 of the
EPL-5700 Service
Manual.
E0009 Abnormal Laser
Refer to 3.4.2.1 of the
EPL-5700 Service
Manual.
E0014
Communication Error
with Engine
• Replace the engine.
• Replace the Main
Board.