Thank you for choosing Epiphan Video!
At Epiphan Video, product f unct ion and qualit y are our t op priorit y. We make every ef f ort t o make sure t hat
our product s exceed your expect at ions.
Product feedback
Your f eedback is import ant ! We regularly cont act our cust omers t o ensure our product s meet your
perf ormance and reliabilit y requirement s. We st rive t o cont inually enhance our product s t o accommodat e
your needs. Please let us know how you t hink we can improve our product s by emailing your suggest ions t o
.
Specificat ions
Go t o t he
USB Video Grabbers
page of t he Epiphan Video websit e t o get t he most recent product
specif icat ions and addit ional inf ormat ion about AV.io 4K.
Warrant y
All Epiphan Video product s are provided wit h a 100% ret urn t o depot warrant y f or one year f rom t he dat e of
purchase.
Technical support
Epiphan’s product s are backed by our prof essional support t eam. If you are having issues wit h your product ,
please gat her det ails about your syst em and cont act our t eam by:
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E-mailing
support @epiphan.com
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Live chat via t he link on our
support sit e
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Phone t oll f ree at 1-877-599-6581 or call +1 613-599-6581
Be sure t o include as much inf ormat ion about your problem as possible, including:
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Problem descript ion
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Det ails of t he video or audio source (t ype, resolut ion, ref resh rat e, et c.)
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Product serial number
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Your operat ing syst em and version number
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