12
Getting the most out of your wireless audio
Eos wireless is pure magic but if you experience problems here’s a few suggestions and tips to
help you get the best performance possible.
If wireless speaker/receiver falls out of range of the transmitter’s signal, the connection
can begin to break up. Wireless speakers and receivers situated near the far reaches of the
signal range can experience intermittent audio dropout...but even when a wireless speaker/
receiver well within range, its performance can still be adversely affected by obstructions or
interference.
The key to extraordinary range is to position your transmitter and wireless speakers/receivers
for optimal performance. Below are some good guidelines to follow:
Location, location, location!
First, keep an open mind for locating for the transmitter. Experiment; try placing the device
in several different promising locations. While trial-and-error may not be the most scientific
way to find a good spot for your transmitter, it is often the only practical way to assure the
best possible wireless audio performance. Strive to install the wireless transmitter in a central
location and keep free air around it.
Do’s & don’ts
Avoid physical obstructions whenever possible. Any barriers along the “line of sight” between
transmitters and wireless speakers/receivers degrade the wireless audio signal. Plaster or brick
walls tend to have the most negative impact, even obstructions like cabinets, furniture and
even people can weaken the signal to some degree. Obstructions tend to reside closer to floor
level; therefore, it’s best to get your transmitter up as high as practical...and if you‘re having
reception problems on the wireless speaker/receiver end, experiment by getting those up too.
Avoid placing the transmitter too close to reflective surfaces whenever possible. Some signals
literally bounce off of windows, mirrors, metal file cabinets and stainless steel countertops,
lessening both range and performance...so keep this in mind when locating. Avoid placing the
transmitter in areas where there are a lot of 2.4GHz signals in close proximity (wireless routers,
wireless printers, computers with WiFi). While often not a problem, for optimum results, we
recommend a separation of 6’ (2m) between the transmitter and any 2.4GHz radiating devices.
Likewise, install the transmitter away from electrical equipment that also generates
interference. Avoid electric fans, other motors, and close proximity to fluorescent lighting.
Troubleshooting
