enware ENMATIC 5000 SERIES Installation And Maintenance Instructions Manual Download Page 10

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TROUBLESHOOTING

Sensor - Stainless Steel Face Plate and Sensor Time-Flow (6 Sec Default) suit ENM5071)

ENMS134

Sensor - Stainless Steel Face Plate and Sensor Wave-On-Wave-Off (suit ENM5072)

ENMS133

Solenoid 1/2”

EMS804

Transformer Input 240V output 24V 1 Amp with 2m Lead

EMS805

2m Extension Cable (transformer to sensor)

EMS840

4m Extension Cable (transformer to sensor)

EMS841

4m Solenoid Extension Lead (Sensor to Solenoid) – Spade connections

EMS813

Solenoid service kit (1/2” AC)

ENMS229

Spout Aerator (8 Lpm, Standard M22 -1)

SP301

Fixing screw for sensor plate (Security M4x25 CSK Screw)

672480

Spout base O-ring (BS 119)

672352

“-205” Spout Only

SPC203

“-250” Spout Only

SPC250

SPARE PARTS

PROBLEM

CAUSE

RECTIFICATION

Tap/Water continues to flow

when power to tap (power

point) is both off or on

Solenoid valve is installed the wrong

way round. Check the direction of

water flow is with arrow

Re install valve correctly

Debris in solenoid valve
Port hole in solenoid diaphragm is

blocked

Take solenoid apart and clean debris

from plunger or diaphragm

Solenoid diaphragm is damaged

Replace solenoid diaphragm with

service kit

Warer supply pressure is too low

check dynamic water pressure is at

least 100 kPa

Tap/Water turns on by itself

Sensor is picking up reflections or

movement

Relocate sensor away from object/

movement

Tap/Water continues to flow

but only when power is on

Sensor is damaged by water or

incorrect cleaning

Replace sensor and rectify sealing

or cleaning methods

Tap/Water does not turn on

when hand is waved in front of

sensor.

Water supply is off or Thermostatic

mixing valve has shut down

Check water supply and TMV

Solenoid valve is damaged

Replace solenoid valve

Power supply is off or Power pack is

damaged

Turn power on or replace power

pack

Sensor is damaged

Replace sensor

Water only turns on sometimes

Sensor has become

de-sensitised

Replace sensor

Sensor activates randomly

Faulty or flickering lighting is

interfering with sensor beam

Repair faulty or flickering light

Summary of Contents for ENMATIC 5000 SERIES

Page 1: ...d with 205mm Spout ENM5072 205 ENM5072 250 Wall Sensor Tap Wave On Wave Off Stainless Steel Sensor Panel Mains powered with 205mm or 250mm Spout ENMATIC 5000 SERIES WALL SENSOR TAP HANDS FREE Call 1300 369 273 www enware com au Enware Australia Pty Limited 9 Endeavour Rd Caringbah NSW 2229 Australia Ph 61 2 8556 4000 Fax 61 2 8556 4055 ...

Page 2: ... open If the solenoid valve remains open for more than 45 seconds the unit will time out and close the valve automatically This is intended to conserve waterandpreventoverflows Thetime outperiod can be adjusted to 15 30 45 or 60 seconds see appendix Sensor Programs The Enmatic Wall Sensor Tap is a sensor operated hands free tap that is installed onto walls above sinks basins or wash troughs It ope...

Page 3: ...00 180 110 85 22 33 16 55 10 5 TYP DEPTH SPACE FOR CIRCUIT BOARD REQUIRES 30mm COVER PLATE OUTLINE 59 88 58 2 m LONG CABLE SPADE CONNECTORS TO SOLENOID 3 PIN FEMALE CONNECTOR TO SENSOR 2 m LONG CABLE EMS805 Transformer 57 5 10 100 26 130 200 180 110 85 22 33 16 55 10 5 TYP DEPTH SPACE FOR CIRCUIT BOARD REQUIRES 30mm COVER PLATE OUTLINE 200 130 55 40 50 SENSOR ENM5072 Front View 57 5 10 100 26 130 ...

Page 4: ...ed water at a maximum of 50 C Enware products are to be installed in accordance with the Plumbing Code of Australia PCA and AS NZS3500 Installations not complying with PCA and AS NZS 3500 may void the product and performance warranty provisions Reference should also be made to the Australasian Health facility Guidelines AHFG ABCB and Local Government regulations when considering the choice of and ...

Page 5: ...tions and Lighting If the sensor unit is installed into a location where a nearby wall or object is reflecting the Infrared light back the unit is effectively blinded and will not operate Up to 600mm clearance may be necessary from reflective surfaces such as ceramic tiles and stainless steel directly in front of and parallel to the front face of the sensor Any bright lighting reflecting off a hig...

Page 6: ...mum of 25mm conduit to allow for servicing and replacement in future BEFORE CONNECTING WATER SUPPLY Ensure all supply lines are flushed thoroughly to remove debris prior to the installation of this product Strainers 40 mesh are recommended if debris is an ongoing problem A Pressure reduction valve may be required to comply with the recommended maximum supply pressure and or balanced pressure requi...

Page 7: ...e position of the sensor is determined fix the sensor mounting bracket inside wall Take note of the maximum and minimum wall depths for the sensor Before the wall is sheeted or finished allow for a cut out in the finished wall surface of 193mm wide x 115mm high rectangular hole Wall Depth Minimum wall depth 65mm maximum 80mm Wall Cut Out Dimensions 193mm wide x 115mm high rectangular hole in wall ...

Page 8: ...his may be through an access panel on the wall or ceiling The power pack has a 2 metre lead to the sensor and 1 8 metre lead from the sensor to the solenoid Additional lead lengths up to 6 metres can be accommodated with extension cables available separately from Enware Plug the 24V AC power pack into the 240V AC power point WARNING Protecting from Water Spray Note that the power pack and connecti...

Page 9: ...ting the plate as the tap is now operational and will activate TESTING Turn on the power to the unit and test the unit Wave On Wave Off Model Wave the back of your hand through the beam to turn the water on and again to turn the water off Time Flow Simply place your hand in front of sensor and activate the sensor For more details on sensor functions refer to Sensor Program WARNING Sensor component...

Page 10: ...Re install valve correctly Debris in solenoid valve Port hole in solenoid diaphragm is blocked Take solenoid apart and clean debris from plunger or diaphragm Solenoid diaphragm is damaged Replace solenoid diaphragm with service kit Warer supply pressure is too low check dynamic water pressure is at least 100 kPa Tap Water turns on by itself Sensor is picking up reflections or movement Relocate sen...

Page 11: ...malfunctioning the entire sensor plate will need to be replaced REPLACING THE POWERPACK The powerpack is a non serviceable component If damaged the powerpack must be replaced CLEANING Enware Product should be cleaned with a soft damp cloth using only mild liquid detergent or soap and water Do not use cleaning agents containing a corrosive acid scouring agent or solvent chemicals Do not use cream c...

Page 12: ...orrect order 4 Service or replace the solenoid and re install into the line Push the cable connectors back onto the solenoid terminals 5 Turn power on and test tap Servicing the Solenoid Tools required Spanner T20 Torx Bit 1 Remove the nut located on top of the solenoid SEE IMAGE 8 2 Remove the black coil body and plastic cover from the core tube SEE IMAGE 9 3 Using a T20 Torx screw driver star bi...

Page 13: ...is is done place the core tube back on top of the valve and tighten back up with the 4 Torx screws 10 Once the core tube is tightened place the plastic cover which goes over the core tube This covers the screws When doing so please ensure the sticker on the plastic has the same flow direction as the body 11 Finally place the black coil body back over the core tube and tighten the nut back up 57 5 ...

Page 14: ... black plastic protective box The program switches are located inside the hole Ensure no water drops or moisture gets inside the protective box 3 The 6 switches on the sensor PCB can be turned on or off according to the desired program Refer to the program table below Use a precision screwdriver or a similar small tool to turn the switch Note ENM5071 cannot be used as a Wave On Wave Off sensor due...

Page 15: ... Time Out Wave On Wave Off SENSOR FUNCTIONS Wave On Wave Off Wave hand in front of sensor once to turn on Wave hand in front of sensor once to turn off Default time out maximum run time setting from factory is 45 seconds for Wave On Wave Off EMW802 EMW803 ENM5072 Switch Switch Switch Switch Function ON OFF OFF OFF 6 sec Flow Time Time Flow ON OFF ON OFF 9 sec Flow Time Time Flow ON ON OFF OFF 12 s...

Page 16: ...t or transportation making a claim To make a claim under this warranty you must notify us in writing within 7 days of any alleged defect in the product coming to your attention and provide us with proof of your purchase of the product together with a completed Product ServiceRequest form ENF091 which is available on request from our office or website see contact details below All notifications and...

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