Envision Matrox Concord, Installation And Hardware Reference Manual

Page: 11 / 40

Installation 11
Handling components
The electronic circuits in your computer and the circuits on the Matrox Concord
board are sensitive to static electricity and surges. Improper handling can seriously
damage the circuits. Be sure to follow these precautions:
• Drain static electricity from your body by touching a metal fixture (or ground)
before you touch any electronic component.
• Avoid letting your clothing come in contact with the circuit boards or
components.
Caution
Before you add or remove devices from your computer, always turn off the power
to your computer and all peripherals.
Installation
The installation procedure consists of the following steps:
1. Complete the hardware installation as described in Chapter 2: Hardware
installation .
2. Complete the software installation procedure described in the documentation
accompanying your software package.
More information
For a summary of hardware information, as well as environmental and electrical
specifications, and connector pinout descriptions, see
Appendix B: Technical
information .
Need help?
If you experience problems during installation or while using this product, refer
to the support page on the Matrox Imaging web site:
www.matrox.com/imaging/support. This page provides answers to frequently
asked questions, as well as offers registered customers additional ways of obtaining
support.
If your question is not addressed and you are currently registered with the MIL
maintenance program, you can contact technical support. To do so, you should
first complete and submit the online Technical Support Request Form, accessible
from the above-mentioned page. Once the information is submitted, a Matrox
support agent will contact you shortly thereafter by email or phone, depending
on the problem.