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Warranty

Exclusions and Limitations:

1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.  

2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set.

3. A qualified installer must install this stove or fireplace. This Limited Warranty covers defects in materials 

and workmanship only if the product has been installed in accordance with local building and fire codes; 

in their absence, refer to the owner’s manual. If the product is damaged or broken as a result of any 

alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited Warranty 

does not apply.

4. The stove must be operated and maintained at all times in accordance with the instructions in the 

Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of this 

Warranty policy. Performance problems due to operator error will not be covered by the Limited Warranty 

policy.

5. As this is a heating appliance some changes in colour of surface finishes may occur. This is not a flaw and 

as such is not covered under this warranty. 

6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not 

a defect and, therefore, is not covered under this Limited Warranty. 

7. Misuse includes over-firing. Over-firing this appliance can cause serious damage and will nullify the 

Limited Warranty.

8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, 

including but not limited to glass that is struck, has surface contaminates or has had harsh or abrasive 

cleaners used on it.

9. This warranty does not cover products made or provided by other manufacturers and used in conjunction 

with the operation of this stove without prior authorization from Sherwood Industries Ltd. The use of 

such products may nullify the Limited Warranty on this stove. If unsure as to the extent of this Limited 

Warranty, contact your authorized Enviro dealer before installation.

10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental 

conditions.

11. The Limited Warranty does not cover installation and operational related problems such as spillage 

caused by environmental conditions. Environmental conditions include but are not limited to nearby 

trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets, 

negative air pressures or other influences caused by mechanical systems such as furnaces, fans, clothes 

dryers etc.

12. The Limited Warranty is void if:

 

a) The stove has been operated in atmospheres contaminated by chlorine, fluorine or other damaging 

chemicals.

 

b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.

 

c) Any damage to the unit, combustion chamber or other components due to water, or weather damage 

which is the result of, but not limited to, improper chimney/venting installation.

 

c) Salt air in coastal areas or high humidity can be corrosive to the finish; these environments can cause 

rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.

13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to 

accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s 

settings of components, lack of proper and regular maintenance, alteration, or act of God.

14. The Limited Warranty does not cover damage caused to the fireplace or stove while in transit. If this 

occurs, do not operate the stove and contact your courier and/or dealer.

 15. The Limited Warranty does not extend to or include firebox paint, door or glass gaskets with damage 

caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.

16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or 

modification of the unit.

Summary of Contents for Empress-1 FS

Page 1: ...LY INJURY OR EVEN DEATH Contact your building or fire officials about restrictions and installation inspection requirements in your area Empress 1 FS W A R R A N T Y R E G I S T R A T I O N e n v i r...

Page 2: ...Wall Installation 10 Horizontal Exhaust Through Wall Installation 10 Vertical Rise with Horizontal Termination Installation Recommended 12 Through Concrete Wall With Vertical Rise Installations 12 Ins...

Page 3: ...sure proper combustion air is admitted to the combustion chamber Setting the proper combustion air is achieved by adjusting the slider damper located on the left side of the stove When installing the...

Page 4: ...TECTOR Smoke detectors should be installed and maintained in the structure when installing and operating a pellet burning appliance OPERATION The ash pan and door must be closed securely for proper an...

Page 5: ...FACTURE DATE DE FABRICATION J F M A M J J A S O N D 2005 2006 2007 CAUTION Hot while operating Do not touch severe burns may result Keep children clothing furniture gasoline or other flammable vapors...

Page 6: ...inches 180 cm cross sectional area 5 This unit must not be installed directly onto carpet If it is to be installed on a carpeted area a solid surface wood metal or approved hearth pad must be installe...

Page 7: ...les for Freestanding Empress CLEARANCES TO COMBUSTIBLES These dimensions are minimum clearances but it is recommended that you ensure sufficient room for serving routine cleaning and maintenance This...

Page 8: ...he appliance normally used for the leveling legs Ensure the unit is electrically grounded to the chassis of your home permanently Ground wire directly connected to metal chassis Hearth Pad Flooring St...

Page 9: ...recommended for all installations Failure to install intake air may result in improper combustion as well as the unit smoking during power failures When connecting to an outside fresh air source do no...

Page 10: ...ermination locations Table 1 Use in conjunction with Figure 9 for allowable exterior vent termination locations Letter Minimum Clearance Description A 24 in 61 cm Above grass top of plants wood or any...

Page 11: ...ing wiring etc 2 Install a non combustible hearth pad where necessary 3 Place the appliance 15 37 5 cm away from the wall If the stove is to be set on a hearth pad set the unit on it 4 Locate the cent...

Page 12: ...led seal as required Installation Figure 11 Straight through wall Installation 10 The pipe must extend at least 12 30 cm away from the building If necessary bring another length of pipe PL type to the...

Page 13: ...installation to use if there is a concrete or retaining wall in line with exhaust vent on pellet stove The termination must be 12 305 mm from the outside wall and 12 305 mm above the ground Figure 14...

Page 14: ...ner so when the pellet vent is installed vertically it will be 3 76 mm away from a combustible wall 3 Locate the center of the fresh air intake pipe on the unit Match that center with the same point o...

Page 15: ...ean out on the outside of the house 2 Install PL vent upward from the tee Make sure that you install support brackets to keep the vent straight and secure 3 Install ceiling thimble and secure the flas...

Page 16: ...2 Install a positive flue connector at the fireplace dampers 3 Connect a clean out tee or a 90 elbow to the exhaust pipe 4 Install flexible stainless steel liner or listed pellet vent to the top of t...

Page 17: ...blower housing 3 Install the round cover plate over the gasketed opening in the stove where the exhaust motor was removed from 4 Install the exhaust blower motor in the Exterior Vent Housing Box onto...

Page 18: ...dapter if using 2 foot riser Wall framing Wall thimble Horizontal frame for thimble Armour cable supplying power to exterior blower Siding Figure 21 Exhaust Blower Installation Horizontal Termination...

Page 19: ...the lowest point Installation THROUGH WALL VERTICAL INSTALLATION WITH EXHAUST BLOWER Refer to INSTALLATION INSTALLATION WITH EXTERIOR MOUNTED EXHAUST BLOWER and INSTALLATION OUTSIDE VERTICAL INSTALLA...

Page 20: ...d Heat Indicator If the heating load is not great enough when the stove is on low the high limit switch will turn the stove off and the switch will have to be manually reset To reset the high limit sw...

Page 21: ...lity is a major factor in how the pellet stove will operate If the pellets have a high moisture content or ash content the fire will be less efficient and has a higher possibility of the fire building...

Page 22: ...ed in the on off thermostat mode then turn the thermostat up to call for heat Check the heat level indicator If the 2 light is flashing refer to 4 Light 2 on Heat output bar flashing Check the fuse on...

Page 23: ...enting system have stove and venting cleaned and inspected Severe negative pressure in area where unit is installed check the operation by opening a window does this solve the problem If it does insta...

Page 24: ...fuse on the circuit board NOTE The ignitor should be bright orange in color If not replace the ignitor 9 Control settings Heat Level has no effect on the fire Note If the system light is flashing the...

Page 25: ...Yellow Yellow Grey Grey Grey Grey Purple Purple Blue 115V Black 220V Brown Black Black Black Blue Black Armor Cable Supplied Vacuum Switch Combustion Blower Optional Exterior Exhaust Blower Power Cor...

Page 26: ...Pellet Stove Cleaning Brush EF 156 External Exhaust Kit 3 pipe 20 070 Door Screen 50 177 6 Heat Exchanger Rod 50 181 7 Brick Panel Retainers set of 2 50 185 8 Front Casting Mounts Right Left 50 199 9...

Page 27: ...491 20 Back grill 50 1362 21 Access Panel Left 50 1363 22 Access Panel Right 50 1364 23 Stainless Steel Burn Pot Liner Low Ash 50 1365 24 Ignition Burn Pot 50 1366 25 Slider Damper Plate 50 1367 Exhau...

Page 28: ...Red 50 229 33 Cast Front Complete Doors Ash Shelf Pearl Grey 50 230 33 Cast Front Complete Doors Ash Shelf Wedgewood Blue 50 231 33 Cast Front Complete Doors Ash Shelf Westport Green 50 232 33 Cast F...

Page 29: ...o Grate Antique White 50 251 37 Cast Top Only No Grate Diamond Black 50 252 37 Cast Top Only No Grate Inferno Red 50 253 37 Cast Top Only No Grate Pearl Grey 50 254 37 Cast Top Only No Grate Wedgewood...

Page 30: ...EMPRESS Components 115V October 2006 Parts Diagram Components 30...

Page 31: ...31 Parts Diagram Steel Cast EMPRESS Steel Cast 115V July 2012 12 18 28 38 26 29 24 23 17 9 32 33 35 34 37 36 22 10 16 7 21 13 20 19 12 6 8...

Page 32: ...restrictions and exclusions apply to this warranty Limited Two 2 Year Warranty Under this warranty Sherwood Industries Ltd covers Ignitor Auger Motor Circuit Board Timers Temp Sensors Blowers Vacuum...

Page 33: ...ullify the Limited Warranty on this stove If unsure as to the extent of this Limited Warranty contact your authorized Enviro dealer before installation 10 Sherwood Industries Ltd will not be responsib...

Page 34: ...r warranty service fee reimbursement schedule Labour rates are set per component and as such total labour costs may not be covered 27 Sherwood Industries Ltd is not liable for freight or labour on any...

Page 35: ...AL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy MAGNEHELIC AT INSTALL ___________________ INSTALLER S SIGNATURE ____________...

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