16
Routine Maintenance and Service
Periodically check to ensure that your direct vent system is clean.
Periodically check the pilot and burner. Check to see that all the burner
ports are clean and clear. Check the pilot head for blockage. Check to
ensure the pilot flame is blue with no or very small yellow tips.
OPENING THE DOOR
Turn unit off and wait until the appliance has cooled down.
1. Open the right hand hinged side flap, which will expose a door
fastener. Using a 1⁄2” wrench, loosen the fastener.
2. Due to the shape of the bay window door. You must also open the
left-hand side flap before attempting to open the door.
3. If the door must be removed open the door and lift the door pins out
of the hinges (see figure 20).
4. Ensure the door is properly fastened after cleaning before attempting to re-light the appliance.
CLEANING THE GLASS (Allow the glass to cool before cleaning.)
It will be necessary to clean the ceramic glass periodically. During a cold start up, condensation will sometimes form
on the glass. This is a normal condition with all gas fireplaces and stoves. However, this condensation can allow
dust and lint to cling to the glass surface. Initial paint curing of the appliance can leave behind a slight film on the
glass. This is a temporary problem. It is therefore recommended that the glass be cleaned initially after about the
first four hour of use.
Depending upon the amount of use, cleaning should be required no more than two or three times per season.
To clean the door, use a mild glass cleaner and a soft cloth or a glass cleaner available from your Enviro dealer.
Abrasive cleaners will damage the glass.
TO REPLACE DOOR
The glass in this appliance is an integral part of the door assembly. If the glass is damaged or broken a replacement
inner door with glass assembly must be purchased.
The glass in this appliance is ceramic. If the glass is damaged or broken a factory door with glass replacement
must be used.
Remove the door with glass, a new door assembly must be purchased from an ENVIRO dealer (part #: EG28-103).
Do not use a substitute materials; it will void the warranty.
CLEANING THE INSIDE OF THE FIREBOX
1. Turn off the unit and allow it to cool down completely.
2. Remove the logs carefully from the firebox. Gently remove the embers and place on a piece of paper towel, until
ready to replace.
3. Vacuum the bottom of the firebox thoroughly. Carefully clean off any dust on the logs and remove any lint from
the main burner and pilot burner.
4. After carefully replacing the log and embers in their correct positions (see Secondary Installation - Installation of
Log Set and Embers), and the door has been resealed, re-light the pilot, following the instructions on the lighting
label attached to the unit.
CLEANING PLATED SURFACES:
It is important to note that fingerprints and other marks can leave a permanent stain on plated finishes. To avoid
this, give the face a quick wipe with denatured alcohol on a soft cloth BEFORE lighting the fireplace. Never clean
the face when it is not cool. Do not use other cleaners as they may leave a residue, which can become permanently
etched into the surface.
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Figure 20: Removing the Door.
