Entrust nShield Installation Manual Download Page 6

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

Do not connect a nShield TVD to your computer with a smart card

already inserted. The nShield TVD will not be recognised and the

message

Please remove card

will be displayed on the nShield TVD.

When the smart card is removed the message

Secoder 2 V2.2.1

will be

displayed and the nShield TVD will be available.

3.4. Disconnecting and reconnecting the nShield TVD

After use, you can disconnect the nShield TVD from the computer’s USB port, and then

reconnect it when you next need to use it.



Do not disconnect the nShield TVD or remove the smart card when

data is being written to the inserted smart card.

3.5. Troubleshooting

If the nShield TVD does not function as expected, disconnect the nShield TVD, wait a few

seconds, and then reconnect it. If this does not solve your problem, contact Entrust

nShield Support:

nShield® Trusted Verification Device Installation Guide

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Summary of Contents for nShield

Page 1: ...nShield Trusted Verification Device Installation Guide 12 80 17 Nov 2021...

Page 2: ...bracket 5 3 2 Software installation 5 3 3 Connecting an nShield TVD 5 3 4 Disconnecting and reconnecting the nShield TVD 6 3 5 Troubleshooting 6 4 Using the nShield Trusted Verification Device 7 5 Dim...

Page 3: ...uthentication between the smart card and the HSM The user is prompted to confirm the Electronic Serial Number ESN of the HSM being displayed on the nShield TVD Each time a smart card is inserted a new...

Page 4: ...ng rendered void To help maintain security 1 Always inspect the USB cable and the nShield TVD before use 2 Make sure that the two nCipher tamper seals on the nShield TVD are undamaged before using the...

Page 5: ...the groove in the base of the metal stand if required 3 2 Software installation For software installation instructions see the Remote Administration Client User Guide which is available on the instal...

Page 6: ...Shield TVD After use you can disconnect the nShield TVD from the computer s USB port and then reconnect it when you next need to use it Do not disconnect the nShield TVD or remove the smart card when...

Page 7: ...s at the same time Note Do not press the key when there is a smart card in the card slot because the time taken to display this information can cause the secure connection between smart card and HSM t...

Page 8: ...SMs are deployed is configured properly and is regularly examined as part of a comprehensive risk mitigation program to assess both logical and physical threats Applications running in the environment...

Page 9: ...nShield Trusted Verification Device Installation Guide 9 of 9...