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8. Checking the installation
This section describes what to do if you have an issue with the module or the software.
The facilities described below are only available if the software has
been installed successfully.
8.1. Checking operational status
8.1.1. Enquiry utility
Run the
enquiry
utility to check that the module is working correctly. You can find the
enquiry
utility in the
bin
subdirectory of the
nCipher
directory. This is usually:
•
C:\Program Files\nCipher\nfast
for Windows
•
/opt/nfast
for Linux
If the module is working correctly, the
enquiry
utility returns a message similar to the
following:
nShield Solo
Server:
enquiry reply flags none
enquiry reply level Six
serial number ############-####
mode operational
version #.#.#
speed index ###
rec. queue ##..##
...
version serial #
remote server port ####
...
module type code 0
product name nFast server
...
Module ##:
enquiry reply flags none
enquiry reply level Six
serial number ############-####
mode operational
version #.#.#
speed index ###
rec. queue ##..##
...
module type code 7
product name #######/#######/#######
...
rec. LongJobs queue ##
SEE machine type Power PCSXF
supported KML types DSAp1024s160 DSAp3072s256
hardware status OK
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