46
IP2288EN
EN
17. Troubleshooting
Problem
Possible cause
Alarm
signalling
Operation
The control panel
does not switch on
No power supply.
Check the power supply cable and the
relative wiring
The automation
does not open or
close.
No power.
Check power supply cable.
Short circuited accessories
Disconnect all accessories from termi-
nals 0-1 (a voltage of 24V= must be pre-
sent) and reconnect them one at a time.
Contact Technical Service
Blown line fuse.
Replace fuse.
Safety contacts are open.
Check that the safety contacts are closed
correctly (NC).
Safety contacts not correctly
connected or self-controlled
safety edge not functioning
correctly.
Check connections to terminals 6-8 on
control panel and connections to the
self-controlled safety edge.
Photocells activated.
Check that the photocells are clean and
operating correctly.
The automatic closure does
not work.
Issue any command. If the problem per-
sists, contact Technical Service
Motor fault
Check motor connection, if the problem
persists, contact Technical Service.
Mechanical fault
Check the rack and transmission chain,
and/or the mechanical parts.
Release microswitch open
Check that the hatch is closed correctly
and the microswitch makes contact.
Faulty control panel
Contact Technical Service
Both limit switches are active.
Check the connection of the limit
switches.
The external safety
devices are not ac-
tivated.
Incorrect connections be-
tween the photocells and the
control panel.
Check that
/
is displayed
Connect NC safety contacts together in
series and remove any jumpers on the
control panel terminal board.
Check the setting of
→
and
→
.
The automation
o p e n s / c l o s e s
briefly and then
stops.
There is a presence of friction.
Manually check that the automation
moves freely and check the
/
adjustment
Contact Technical Service
