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AVN-AN-MGMT-R10
Technical Support
Application Note
Installing and Configuring the Management Interface Card
Technical Support
If you experience problems while installing the management interface card,
Enterasys Networks recommends that you first contact your network
administrator or corporate help desk. Using the diagnostic tools provided by
Aurorean equipment at the corporate site, they can help you isolate and resolve
most connection problems.
When you contact your network administrator or corporate help desk, please
have the following information available:
H
The version of the Aurorean Network Gateway system software you are
running. Detailed information can be obtained by telnetting to the ANG,
changing directory to
/usr/indus
, typing
version.txt
and pressing
Enter. The current Aurorean Virtual Network release number and name,
patch and build numbers will display.
H
Details about any recent configuration changes or new applications you
may have installed, if applicable.
Contacting Enterasys Networks
For more information about Enterasys Networks, consult the following table:
Please include your name, title, company, and phone number in all correspondence.
Enterasys Networks offers 7x24 customer support by calling
1-800-872-8440
or by
sending E-mail to [email protected].
Aurorean Network Gateway ©2001 Enterasys Networks. All rights reserved. This publication contains
information that is the property of Enterasys Networks. Information in this publication is subject to change
without notice. Enterasys Networks assumes no responsibility for errors or omissions in this publication or
for the use of this material.
The Enterasys Networks logo is a trademark of Enterasys Networks.
Microsoft, MS, and MS-DOS are registered trademarks and Windows, Windows 95, Windows 98, Windows
NT, Windows 2000 Professional and Windows Millennium are trademarks of Microsoft Corporation in the
USA and other countries.
Other trademarks, trade names, and copyrights used in this publication belong to their respective owners.
U.S. Office
Address
35 Industrial Way
Rochester, NH 03866
Phone
1-877-641-7400
Fax
(603) 337-2211
Internet
http://www.enterasys.com
Sales
1-877-641-7400
www.enterasys.com
Support
Call the Enterasys GTAC at
1-800-872-8440 or email us at
