background image

State

Description

Uncommissioned

Flashing blue

After booting up, Encharge has paired with an IQ En-

voy but has not passed the commissioning three-way 

handshake to confirm that it is an Enphase device.

Flashing green

After passing the three-way handshake with the IQ Envoy.

After commissioning (normal operation)*

Rapidly flashing yellow

Starting up / Establishing communications

Red flashes in sequences of 2

Error. See “Troubleshooting”.

Solid yellow

Not operating due to high temperature. See “Trouble-

shooting”.

Solid blue or green

Idle. Color transitions from blue to green as state of 

charge increases. Check Enlighten for charge status.

Slowly flashing blue

Discharging

Slowly flashing green

Charging

Slowly flashing yellow

Sleep mode activated

Off

Not operating. See “Troubleshooting”.

* Encharge batteries have a one-hour orphan timer. If the IQ Envoy stops communicating 

with them, after one hour the Encharge batteries return to an “uncommissioned” state. 

b

 

Operating mode and set points

Encharge supports multiple storage interactive system modes based on usage. 
A )  Using MyEnlighten or Enlighten Mobile, select 

Menu

 > 

Settings

 > 

Battery 

Storage.

B )  Select one of three battery modes:

• 

Self-consumption mode (default, no setting change required)

• 

Savings mode

• 

Full backup

For more information on Operation modes, refer to the 

Storage System 

Owner’s guide

 at 

enphase.com/en-us

.

c

 

Troubleshooting

If the Encharge Battery(ies) are not operating correctly, do the following. If 

the issue persists, contact Enphase at enphase.com/en-us/support/contact.
A )  If the Encharge Battery(ies) do not operate, check the temperature in the 

room and increase cooling and/or ventilation as required. Check that the 

front, and top sides of the Encharge 3T have at least 15cm (six inches) 

Encharge 10T have at least 91 cm (thirty-six inches) of unobstructed 

clearance.

B )  If the Encharge LED is off, turn off the breaker for the branch circuit, wait 

for at least one minute, and turn it back on.

 NOTE

: During a brownout or blackout, the Encharge powers down 

automatically. This is normal. When power is restored, it automatically 

starts up again.

C )  If you do not see Encharge information in Enlighten, check that the IQ 

Envoy and the Internet connection are working. If the issue persists, contact 

Enphase Customer Support at

 enphase.com/en-us/support/contact.

A )  Use the Enphase Installer Toolkit to commission the Encharge  

Battery(ies). Once connected to the IQ Envoy, refer to the Installer Toolkit 

help topics for more information.

B )  After the IQ Envoy has detected the Encharge Battery(ies), the Encharge 

LEDs operate as described in the following section.

CONFIGURE and ACTIVATE

OPERATION

a

 

LED overview

After being commissioned, the LED flashes yellow while each Encharge 

Battery boots up. If the LED rapidly flashes green for more than two minutes, 

the battery is in trickle charge mode and will remain so until it reaches a 

minimum state of charge (up to 30 minutes). After the Encharge Battery is 

booted up, the LED becomes blue or green depending on the charge level. 

If the LED flashes yellow after one hour or changes to a flashing red state, 

contact Enphase Customer Support at

 enphase.com/en-us/support/contact.

9

       Ensure that the Encharge cover reaches the position shown in the side 

view image after the completion of the step B.

C )  Pull out the lower portion of the cover in the directions shown below and 

move it away from the wall slightly(in order to unlock the highlighted 

angular tabs): 

D )  Pull out the cover in the indicated direction.

Before Step B

After Step B

Limitation of Use :

Your Encharge storage unit is not intended for use as a primary or backup power 

source for life-support systems, other medical equipment, or any other use where 

product failure could lead to injury, loss of life, or catastrophic property damage. 

Enphase disclaims any and all liability arising out of any such use of your Encharge 

storage unit. Further, Enphase reserves the right to refuse to provide support in con

-

nection with any such use and disclaims any and all liability arising out of Enphase’s 

provision of, or refusal to provide, support for your Encharge storage device in such 

circumstances.

     Disassembly of the Encharge Cover (continued)

      

       

NOTE:

 Only for reference purpose, the Encharge 10T Cover image is  

shown above for unlocking.

Encharge 10T Cover

Summary of Contents for ENCHARGE-10T-1P-NA

Page 1: ...que installation scenarios are shown Whole home backup with Enpower as service entrance and PV combiner connected to Enpower This is the preferred configuration for back up of the entire main load panel This configuration supports up to an 80A breaker for the PV circuit and an 80A breaker for battery storage Whole home backup with Enpower as service entrance and PV combiner connected to main load ...

Page 2: ...ch torque wrench level wire stripper and stud finder if installing on studs Fasteners for wall mount bracket Slots are 9 2mm 0 36 Check with a structural engineer and local standards for requirements Single width bracket for Encharge 3T A minimum of three 20 5 16 lag bolts or screws 7 6 cm 3 inches long depending on attachment wall Triple width bracket for Encharge 10T A minimum of nine 20 5 16 la...

Page 3: ...ts according to local codes standards and other applicable requirements Enpower supports up to a maximum of 80 A breaker for Encharge connection circuit The subpanel could be a small two circuit box with circuit breakers The circuit breakers in the box would have to be suitable for back feeding per NEC 408 36 D Select the right size subpanel and breakers based on the number of Encharge units being...

Page 4: ...9 2mm 0 36 Use with a minimum of nine screws in each mounting bracket to support the three Encharge battery units There is an array of slots so that you can choose those that allow you to mount the bracket on studs Tighten all screws to manufacturer s specified torque values D Verify that the wall mount bracket is solidly attached to the wall WARNING Risk of injury and equipment damage Do not moun...

Page 5: ... compartment to accommodate the conduit B Connect field wiring to the top three terminal blocks C Size the conductors Lines and Ground to account for voltage rise and to conform to the tables below Design for a voltage rise total of less than 2 Encharge can use any circuit breaker size between 10 A and 40 A Breaker rating and wire size are installation dependent Number of Encharge E3T E10T units C...

Page 6: ...charge 3T Cover and energize the system WARNING Before energizing make sure that ALL Encharge Bat teries in the system are properly installed and conductors terminated WARNING Risk of equipment damage Ensure that no wires are pinched before replacing the cover NOTE Check the box for updates on cover installation instructions IMPORTANT The section 8 and 9 will depict instructions for assemby and di...

Page 7: ...harge cover B Using the hand access slots pull the top plastic grill slightly in the direction shown below in order to unlock the top plastic cover from the ribs highlighted in red Encharge 10T Cover Encharge 3T Cover Encharge 3T Cover Hand Access slots NOTE Only for reference purpose the Enchage 10T Cover image is shown above for locking Cover and energize the system continued B Turn ON the AC po...

Page 8: ... is restored it automatically starts up again C If you do not see Encharge information in Enlighten check that the IQ Envoy and the Internet connection are working If the issue persists contact Enphase Customer Support at enphase com en us support contact A Use the Enphase Installer Toolkit to commission the Encharge Battery ies Once connected to the IQ Envoy refer to the Installer Toolkit help to...

Page 9: ... the Encharge Battery ies in storage ensure that AC power is not present and that the DC switch is in the Locked position While in storage damage to the battery can occur from over discharge If the battery state of charge falls to 0 the Encharge Battery ies can be damaged or destroyed Because of this the Encharge Battery ies must only be stored for a limited amount of time The Encharge Battery ies...

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