![ENJsoft WifiAn-Mini User Manual Download Page 19](http://html.mh-extra.com/html/enjsoft/wifian-mini/wifian-mini_user-manual_2413366019.webp)
WifiAn
User Manual
19
8
Trouble Shooting
(Captured images: Version Win 7)
When WifiAn doesn‟t work normally, you can check in order listed as below.
(1)
Is DNS configured correctly?
(2)
Is H/W recognized correctly? In other words, is the driver installed correctly?
(3)
Is network configured correctly?
(4)
Does ICS(internet connection sharing) service of the WifiAn connected PC work
correctly?
Normally, above actions are proceeded automatically but when it does not work
automatically, depending on system environments, you may need to set manually.
Sometimes ICS service may not be installed even manually due to the security program
VPN (Virtual Private Network) in some companies, public offices and financial
organizations.
A.
Checking DNS
When the tray icon on the right bottom is red (
), it means installation is done correctly.
In this case, it is advisable for you to check DNS first.
- Click W tray and go to „options>access point>network‟
- Uncheck „Use WifiAn DNS‟ and click „Apply‟
- Now, try again to access the WifiAn network on our Smartphone