ENERGY SUPPORT CORPORATION DTF-201, Operation Manual, Page: 4 / 34

1. Term
The term of guarantee of a single piece of equipment shall be one year since the product
is delivered. However, if the equipment is built in another unit, the term of guarantee shall
be that of the unit. The single unit delivery meant that the receiver, sensor unit, cable are
delivered as single unit whereas the equipment built in another unit meant the equipment
by combining the sampling flow or to combine to another units are delivered as built-in
delivery.
2. Conditions
The delivered product shall be exchanged or repaired free of charge if it fails or any
abnormality is generated due to poor workmanship in design, manufacture or material
attributable to ENERGY SUPPORT CORP. in the above-mentioned term of guarantee
though it is operated properly after it is stored and installed properly after it is delivered to
the client.
The proper operating method includes the following.
①
The installation conditions and operation conditions described in the specifications of
this measuring tool and this operation manual are satisfied.
②
The analyzer is periodically calibrated and replacement of consumable parts is made.
③
Periodic maintenance and inspection are made according to the operating state of the
analyzer.
However, the following cases shall be excluded from the scope of guarantee even if they
occur in the above-mentioned term of guarantee.
1) Failure generated due to operation errors (erroneous operation not described in
operation manual)
2) Failure caused by repairs, remodeling, disassembly, cleaning and so on made by
other than us
3) Failure caused by fire or act of God (including inductive lightning surge)
4) Failure caused by improper storage (storage in a hot and humid site, etc.) or lack of
maintenance (generation of fungi, etc.)
Note) Consumable parts and consumable components are excluded from the scope of
guarantee.
3. Scope
The scope of guarantee shall be limited to the range delivered by us.
4. Indemnity
We will not assume responsibility for any accompanying losses caused by the failure of
our product (losses, lost profits and so on caused by the controlled or recorded results
made under the use of our product, or losses, lost profits and so on caused by the
system in which our product is installed.). Safety units or the like shall be installed under
the responsibility of the client.
5. Term of supply of replacement parts or repair
①
Repairs or replacement with alternative product will be made with charge for seven
years after manufacture of the product is stopped.
②
We may reject even charged repairs of products passing 10 years or more after
delivery.
Guarantee