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In order to get help about your grass trimmer we invite you to go through this link or to call us by
phone +33 (0)8.20.20.22.68:
https://services.swap-europe.com/contact
You need to create a "ticket" via their platform.
•
Login or create your account
•
Put your tool reference
•
Choose the subject of your request
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Explain your problem
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Attach these files: the invoice or receipt, the nameplate picture (serial number), the picture of the
part you need (for example: pins on the transformer plug that broke away)
We offer you a warranty extension to 1 year. To profit it, please follow the below proceeding:
•
Connect on the website:
•
Insert your contact details
•
Register your tool with:
o
The reference
o
The serial number
o
The date you bought the tool
•
Generate automatically the PDF warranty certificate and print it.
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