12
Equipment”) and if the Connected Equipment is damaged during the
Warranty Period by a transient voltage surge/spike from the AC power line,
telephone line or coaxial line that enters the Connected Equipment through
the Product, then Ignition L.P. will reimburse the original purchaser of the
Product the lesser of: (a) the repair charges for the Connected Equipment; (b)
the purchase price of replacement equipment that is reasonably comparable
(as determined by Ignition L.P. in its sole discretion) to the Connected
Equipment; or (c) the original purchase price of the Connected Equipment;
provided, however, that in no event will the Connected Equipment Benefit
exceed a maximum of two hundred and fifty thousand U.S. dollars ($250,000)
(the “Equipment Limit”). The Connected Equipment Benefit does not cover
data loss and is subject to all of the limitations described in the all capitalized
paragraph below. In order to qualify for the Connected Equipment Benefit,
the Product must be returned to Ignition L.P. and inspection of the Product
must show its stated protection capacity was exhausted by a power surge.
“Properly installed and connected” means: (a) the Product must be plugged
directly into a properly wired and grounded AC outlet; (b) that no extension
cords, adapters, other ground wires or electrical connections may be used
to connect the Product to AC power; (c) that no more than one piece of
Connected Equipment may be connected to any one outlet of the Product;
(d) that the wiring in the building must comply with all applicable codes
(NEC, CSA, etc.); and (e) that all wires (power, telephone and coaxial) leading
into the Connected Equipment must pass through the Product. To claim
damage to Connected Equipment as a result of telephone line transients,
the Product must provide telephone line protection, and your telephone
service equipment must include a properly installed and operating “primary
protection” device at the service entrance. Primary protection devices are
normally available from the telephone company and added during telephone
line installation. To claim damage to Connected Equipment as a result of
coaxial line transients, the Product must provide coaxial line protection.
To make a claim for surge-induced damage to Connected Equipment, you
must:
1) Call Ignition L.P. at 1-866-829-2185 for a return authorization number during
the Warranty Period. Under no circumstances will a claim for surge-induced
damage to Connected Equipment be accepted without a return authorization
number;
2) Have any surge-induced, damaged Connected Equipment repaired (or get
an estimate for repair) by a service center authorized by the manufacturer
of the Connected Equipment unless the service center determines that
the Connected Equipment is not repairable or that the cost of repair will
be more than the purchase price of comparable replacement equipment.
If the Connected Equipment is not to be repaired, get a written quotation
for the purchase price of comparable replacement equipment. In no event
will Ignition L.P. reimburse more than the Equipment Limit. The repair bill or
