www.ener-j.co.uk
Thank you for choosing ENER-J!
Customer satisfaction is our TOP priority, please let us know how you felt about your experience. Happy? We are so happy that you are
pleased with our product. Feel free to express your newfound joy! Share your experience by writing a review.
Not Happy? If you are not fully satisfied with the item you received, have any problems like damages, or questions, please contact us.
We typically respond within 24-48 hours.
Products should be installed as per the instructions mentioned in this manual and also as per current electrical codes National Electric
Code (NEC).
To avoid the risk of fire, electrical shock or injury, it is advisable that the installation is done by a trained Electrician. Also it is important
that mains power supply is switched off before the product is installed or repaired.
It is advisable to keep the manual for future reference.
Wi-Fi frequency is 2.4GHz and not 5GHz (5GHz not supported). You can do this by contacting your broadband service provider and
requesting to either switch to 2.4GHz entirely or split it between 2.4GHz and 5GHz.
If despite following the process as instructed above, you still fail to add the device, then possibly there is a firewall on your Wi-Fi router
blocking this device to be connected to your Wi-Fi Router. In such a case you would need to disable the firewall, add this device
following above process and once the device is added, enable the firewalls back again.
Caution
Please Note
Stuck? Confused?
Contact our Technical Support team on:
T: +44 (0)2921 252 473
E: [email protected]
Lines are open Mon - Fri (8am to 4pm)
