History
VU113 Graphical display with keys and Bluetooth VU112 Graphical display with keys
18
Hauser
Error
Possible cause
Remedy
The device is already
connected with another
smartphone/tablet
Only
one
point-to-point connection is established
between a sensor and a smartphone or tablet
Device is being put into
operation for the first
time
Enter initial password (device serial number) and change.
Pay attention to lower/upper case when entering the
serial number.
Device is visible in the live list
but cannot be accessed via
SmartBlue
Android end device
Is the location function permitted for the app, was it
approved the first time?
GPS or positioning function must be activated for certain
Android versions in conjunction with Bluetooth
Activate GPS - close the app fully and restart - enable the
positioning function for the app
Device is visible in the live list
but cannot be accessed via
SmartBlue
Apple end device
Log in as standard
Enter user name "admin"
Enter initial password (device serial number), paying
attention to lower/upper case
Device cannot be operated via
SmartBlue
Incorrect password
entered
Enter correct password
Password forgotten
Contact Hauser Service.
The sensor temperature
is too high
If the ambient temperature results in an elevated sensor
temperature of >60 °C (140 °F), Bluetooth communication
may be disabled.
Shield the device, isolate it and cool it down if necessary.
TAG in SmartBlue and HART do
not match
System-related
The device ID (TAG) is transferred to the live list via
Bluetooth® to facilitate device identification. The tag is
abbreviated in the middle since the HART tag can be up to
32 characters long but Bluetooth® can only use 29
characters as the device name.
8
History
Firmware history
•
01.00.00
• Initial software for VU without optical keys
• Valid from: 31 August 2019
• 01.02.30
• Initial software for VU with optical keys
• Valid from: 1 November 2020