Endress+Hauser Ecograph T RSG30, Operating Instructions Manual

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Troubleshooting
67
9.2 Troubleshooting instructions
Delete internal memory
"
Caution!
Completely deletes the measured values with all analyses recorded in the internal memory. The total counter remains.
!
Note!
The CompactFlash card is not deleted. When the release code (password) is set in the unit, then you will need to enter it.
"Diagnostic/unit
information" menu items
Description
Problem: Cause: Remedy:
Display does not function Screen saver is active Press a key. Check settings for screen saver in the setup.
No LED lights up on CF drive or rear of unit (Ethernet)
=> no power supply Please check the power supply and the power supply.
No LED lights up on CF drive or rear of unit (Ethernet)
=> power supply faulty
LED lights up on CF drive or rear of unit (Ethernet) =>
display faulty
LED lights up on rear of unit (Ethernet) => CPU faulty
Please replace the power supply or call the service
department of the supplier!
Please replace the display or call the service department of
the supplier!
Please replace the CPU or call the service department of the
supplier!
CompactFlash slot or LED not
working CPU defective Please replace the CPU or call the service department of the
supplier!
No data on the CompactFlash
card Setup change
Software update / upgrade
CF card defective
CPU defective
Save the data onto a data carrier before any changes to the
setup.
Save measured values onto a data carrier before any changes
to the software.
Replace the CF card, use genuine cards from the
manufacturer! (Accessories, see Section 8)
Please replace the CPU or call the service department of the
supplier!
Setup is locked Setup lock active, i.e. the setup is only released with a
digital signal Create a digital signal to remove setup lock.
Relay does not function Incorrect connection
Incorrect configuration
Power supply defective
Please check the connection and the relay circuit.
Please check the relay configuration.
Replace the power supply card or call the service
department of the supplier!
RS232/RS485, Ethernet interface
not working Cable defective
Incorrect connection assignment
Incorrect unit address
Incorrect interface parameters
Communication card defective Replace cable (Accessories, see Section 8)
Please use original cable
Check and set correctly.
Check and set correctly.
Replace communication card
Modem connection not working Modem not installed on unit
Incorrect or faulty connecting cable
Initialize modem via provided PC software
Replace cable (Accessories, see Section 8)