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Chapter 8: Frequently Asked Questions
Q:
I can’t use ENLTV-FM3 / ENLTV-3 when I run the software and an error
message popped up.
A:
Below are two common scenarios:
1.
Incorrect Sound Card Device Driver
•
Check
“
Device Manager
” in Windows®. Please refer to Page-9.
•
Check the sound card settings in “
ENLTV-FM3 / ENLTV-3 utility
program
.”
Go to
Setup
→
Device
→
Audio Input
→
Audio Device menu
to make sure the correct sound card is selected. (This happens to PC
with more than one sound card and Bluetooth devices.)
2.
The ENLTV-FM3 or ENLTV-3 driver and software does not match.
The driver and software should match. If
Step 1
cannot fix the problem,
uninstall
the driver and the software. Then, install them again from the
Installation CD. If you lost the Installation CD, you can download them from
our web site at
http://www.encore-usa.com
.
Q:
Why doesn’t the “Record” function work? I can watch TV programs fine, but
when I hit the “Record” button, nothing is saved to my hard drive.
A:
Below are three common scenarios:
1.
This can be a Windows user account type or user rights issue. In
Windows® Vista system, use “
Administrator
” user account type to
login and try to record again.
Summary of Contents for ENLTV-3
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