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possible. 

 
Information about the problem: 

• 

The actions and steps that you performed. 

• 

A description of what you saw; be specific. 

• 

A description of what you expected to see. 

• 

If possible, a description of what you saw using other modems under the same conditions. 

 

 
 

Appendix A:  SM56 Main Features 

 

• 

Compatibility with Windows 95/98 and Win 9x DOS Box communication applications. 

• 

Drivers available for Windows Millennium, Windows NT4, Windows 2000 and Windows XP 

• 

Full Windows Plug and Play support. 

• 

Powerful modem installation, un-installation, and upgrade engines.  

• 

Data and fax mode operation. 

• 

The V.90/V.92 56K standard and K56flex, for maximum ISP interoperability. 

• 

V.44 Data compression for the highest Internet download speeds from participating ISPs. 

• 

The V.80 interface to H.234-compliant Video Phone applications. 

• 

The V.34, V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 modulation 
standards 

• 

Fax Class 1 error-correction mode. 

• 

V.17, V.21, V.29, V.27ter Group III Fax modes 

• 

V.42, LAP-M, and MNP 2-4 error-correction protocols 

• 

V.42bis and MNP 5 data-compression protocols 

• 

DTE rates from 300 bps to 115.2 Kbps 

• 

Supports distinctive ring on all models except Data/Fax only modems 

• 

Supports US Caller ID on all models except Data/Fax only modems. 

• 

Supports Telephone Answering Machine (TAM) on all models except Data/Fax only modems. 

• 

Supports speakerphone on speakerphone driver versions 

• 

Tone and pulse dialing.  

• 

Call progress audio channeling through the PC sound system (using Direct X). 

• 

Adaptive rate re-negotiation (up and down) during a connection to compensate for line 
dynamics. 

• 

Includes Local Analog Loopback (LAL) test for quick hardware troubleshooting. 

• 

Includes a very useful SM56 Modem helper application to allow country and language 
selections, report real time modem status, enable-disable Win 9x DOS Box support, in addition 
to a sound system test utility for Direct X. 

• 

Online User's Guide in standard Windows CHM format and in multiple languages. Includes 
modem usage and troubleshooting details, as well as a complete listing of supported AT 
commands. 

 
 
 
 
 

SOFTWARE LICENSE AGREEMENT 

Summary of Contents for ENF656-ESW-MOPR

Page 1: ...ine TAM operation and full speakerphone functionality This document details installation troubleshooting and usage of the SM56 software modem The SM56 modems provide high speed communications between...

Page 2: ...Types Features Motorola SM56 modem Data Fax only All data and fax modes No telephone answering machine TAM No caller ID No distinctive ring No speakerphone Motorola SM56 Voice Modem Data Fax TAM All d...

Page 3: ...ating which is which 4 Power ON the computer Important When using the SM56 modem or any modem for that matter you should always connect the modem line input to a direct analog telephone line This will...

Page 4: ...ows NT 4 0 does not fully support plug and play PnP Therefore after installing the modem board in the computer and booting the operating system will not automatically recognize that new hardware is pr...

Page 5: ...er to hang up 7 Troubleshooting If there is a problem when using the SM56 modem and your communications application does not explain the problem check the following list of symptoms and tips My Commun...

Page 6: ...ne If there is none the problem is in the telephone line or system Call the service provider Get An Error Message You are not connected to a standard phone line When you try to dial a connection an er...

Page 7: ...with your telephone company for the correct key sequence With call waiting the incoming call s click sound may be disrupting your call 3 Another phone extension in the house might have been picked up...

Page 8: ...by issuing ATE1 and hit Enter You ve installed a new peripheral device now the modem does not work 1 In the Windows desktop tray select Start 2 Select Help The Windows Help Topics window appears 3 Se...

Page 9: ...Windows XP 1 Open the Windows Control Panel 2 Double click the System Icon 3 Select the hardware tab and Select the Device Manager button 4 Double Click the Modems item 5 Right Click on the Motorola...

Page 10: ...asked to reboot the system 9 Changing the Operating System The Motorola SM56 modem supports the following Operating Systems For some operating systems the drivers are the same whereas for others the d...

Page 11: ...d balances in the recording control window to minimum setting Also in case the Microphone gain is too low rarely then you can always boost it up by a multiple of 10dB by going to Options and to Advanc...

Page 12: ...29 V 27ter Group III Fax modes V 42 LAP M and MNP 2 4 error correction protocols V 42bis and MNP 5 data compression protocols DTE rates from 300 bps to 115 2 Kbps Supports distinctive ring on all mod...

Page 13: ...in a human or machine perceivable form and to protect them you may not REVERSE ENGINEER DECOMPILE DISASSEMBLE OR OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN OR MACHINE PERCEIVABLE FORM YOU MAY NOT MODI...

Page 14: ...accompanying written materials regardless of the basis of the claim and even if Motorola or a Motorola representative has been advised of the possibility of such damage Motorola s liability to you fo...

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