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8.  Follow the prompts and point to the location where you have stored the latest driver. 
9.  Select Yes when asked to reboot the system. 
 

Important:

 

There is no Upgrade application for Windows NT 4.0. 

 To upgrade to a new version 

of the modem, you must first uninstall the previous version (Run uninstall from Add/Remove 
Programs in the Control Panel), then perform a new Windows NT 4.0 installation as described 
earlier. 
 
 

Modem Rollback Procedure (Windows XP only) 

 

1.  Open the Windows Control Panel 
2.  Double click the System Icon. 
3.  Select the Hardware tab and Select the Device Manager button. 
4.  Double Click the Modems item. 
5.  Right Click on the 

Motorola SM56 Speakerphone Modem 

device and select Properties from 

the popup menu. 

6.  Select the Driver tab and press Roll Back Driver button. 
7.  Select Yes when asked to reboot the system. 
 
 

Changing the Operating System 

 

The Motorola SM56 modem supports the following Operating Systems. For some operating 
systems the drivers are the same whereas for others the drivers are different as explained in the 
following table. 

 

Operating Systems

 

Driver Compatibility 

Windows 95 and 98 

Same 

Windows NT 4.0 

Different 

Windows Millennium 

Different 

Windows 2000 and XP 

Same 

 
If you upgrade from an OS to another, which uses the same driver, the SM56 will continue to 
function as before. No new drivers are required. For example if the modem is installed on Windows 
95 and you upgrade to Windows 98, the SM56 will continue to function as before.  
 
However if you upgrade to an OS with a different set of drivers, you must get a new set of drivers 
for that operating system. Contact your SM56 modem supplier for driver status and updates. 
Therefore, if you change from Windows 95/98 to Windows NT 4.0 or Windows 2000 you must get 
a new set of drivers for that operating system.  

Summary of Contents for ENF656-ESW-MOPR

Page 1: ...ine TAM operation and full speakerphone functionality This document details installation troubleshooting and usage of the SM56 software modem The SM56 modems provide high speed communications between...

Page 2: ...Types Features Motorola SM56 modem Data Fax only All data and fax modes No telephone answering machine TAM No caller ID No distinctive ring No speakerphone Motorola SM56 Voice Modem Data Fax TAM All d...

Page 3: ...ating which is which 4 Power ON the computer Important When using the SM56 modem or any modem for that matter you should always connect the modem line input to a direct analog telephone line This will...

Page 4: ...ows NT 4 0 does not fully support plug and play PnP Therefore after installing the modem board in the computer and booting the operating system will not automatically recognize that new hardware is pr...

Page 5: ...er to hang up 7 Troubleshooting If there is a problem when using the SM56 modem and your communications application does not explain the problem check the following list of symptoms and tips My Commun...

Page 6: ...ne If there is none the problem is in the telephone line or system Call the service provider Get An Error Message You are not connected to a standard phone line When you try to dial a connection an er...

Page 7: ...with your telephone company for the correct key sequence With call waiting the incoming call s click sound may be disrupting your call 3 Another phone extension in the house might have been picked up...

Page 8: ...by issuing ATE1 and hit Enter You ve installed a new peripheral device now the modem does not work 1 In the Windows desktop tray select Start 2 Select Help The Windows Help Topics window appears 3 Se...

Page 9: ...Windows XP 1 Open the Windows Control Panel 2 Double click the System Icon 3 Select the hardware tab and Select the Device Manager button 4 Double Click the Modems item 5 Right Click on the Motorola...

Page 10: ...asked to reboot the system 9 Changing the Operating System The Motorola SM56 modem supports the following Operating Systems For some operating systems the drivers are the same whereas for others the d...

Page 11: ...d balances in the recording control window to minimum setting Also in case the Microphone gain is too low rarely then you can always boost it up by a multiple of 10dB by going to Options and to Advanc...

Page 12: ...29 V 27ter Group III Fax modes V 42 LAP M and MNP 2 4 error correction protocols V 42bis and MNP 5 data compression protocols DTE rates from 300 bps to 115 2 Kbps Supports distinctive ring on all mod...

Page 13: ...in a human or machine perceivable form and to protect them you may not REVERSE ENGINEER DECOMPILE DISASSEMBLE OR OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN OR MACHINE PERCEIVABLE FORM YOU MAY NOT MODI...

Page 14: ...accompanying written materials regardless of the basis of the claim and even if Motorola or a Motorola representative has been advised of the possibility of such damage Motorola s liability to you fo...

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