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Motorola 

SM56 Software Modems

 

Quick Start User's Guide 

 

Contents 
 

1 Introduction 

Preparing The Computer For Installation 

Installing The Modem Hardware 

Installing The Modem on Windows 9x, Millennium, Windows 2000 and 
Windows XP. 

Installing The Modem on Windows NT 4.0 

Verifying Correct Installation 

7 Troubleshooting 
8 Un-installing 

and 

Upgrading 

Changing The Operating System 

10  

Improving Direct X Speakerphone Performance and Quality 

11 Contact 

Information 

 
Appendix A  SM56 Main Features   
Motorola License Agreement 

 
 
1 Introduction 

 

 
Motorola's SM56 modems are available for use on PCI, Mini PCI, and AC-Link (including CNR) 
PC's. The SM56 modem is a feature-rich, V.90/V.92 modem at an attractive price. It supports all 
fax and data fall back modes, and different driver installs include telephone answering machine 
(TAM) operation and full speakerphone functionality. This document details installation, 
troubleshooting, and usage of the SM56 software modem. 
 
The SM56 modems provide high-speed communications between your personal computer and a 
remote location, such as an Internet Service Provider (ISP), so you can: 
 

• 

Receive data at up to 56 Kbps in V.90/V.92 or K56Flex modes, for faster Internet access. 

• 

Use your computer to send and receive 

faxes

, at up to 14.4 Kbps 

• 

Use your computer as a 

Video Phone

 to place and receive Video Phone calls. 

• 

Use your computer as a telephone 

answering machine

 (Not available on Data/Fax modems). 

• 

Use your computer as a speakerphone, to place and receive 

voice calls 

(Data/Fax/Speakerphone modems only). 

 
The SM56 modems run on Windows 95/98, in a Windows 95/98 DOS box, Windows Millennium, 
Windows NT 4.0,Windows 2000 and Windows XP. 
 

Note:

 The modem cannot be used in pure DOS or on any other operating system. Note that 

Windows 9x, NT 4.0, and 2000 require different modem drivers. The driver for one OS will not 

Summary of Contents for ENF656-ESW-MOPR

Page 1: ...ine TAM operation and full speakerphone functionality This document details installation troubleshooting and usage of the SM56 software modem The SM56 modems provide high speed communications between...

Page 2: ...Types Features Motorola SM56 modem Data Fax only All data and fax modes No telephone answering machine TAM No caller ID No distinctive ring No speakerphone Motorola SM56 Voice Modem Data Fax TAM All d...

Page 3: ...ating which is which 4 Power ON the computer Important When using the SM56 modem or any modem for that matter you should always connect the modem line input to a direct analog telephone line This will...

Page 4: ...ows NT 4 0 does not fully support plug and play PnP Therefore after installing the modem board in the computer and booting the operating system will not automatically recognize that new hardware is pr...

Page 5: ...er to hang up 7 Troubleshooting If there is a problem when using the SM56 modem and your communications application does not explain the problem check the following list of symptoms and tips My Commun...

Page 6: ...ne If there is none the problem is in the telephone line or system Call the service provider Get An Error Message You are not connected to a standard phone line When you try to dial a connection an er...

Page 7: ...with your telephone company for the correct key sequence With call waiting the incoming call s click sound may be disrupting your call 3 Another phone extension in the house might have been picked up...

Page 8: ...by issuing ATE1 and hit Enter You ve installed a new peripheral device now the modem does not work 1 In the Windows desktop tray select Start 2 Select Help The Windows Help Topics window appears 3 Se...

Page 9: ...Windows XP 1 Open the Windows Control Panel 2 Double click the System Icon 3 Select the hardware tab and Select the Device Manager button 4 Double Click the Modems item 5 Right Click on the Motorola...

Page 10: ...asked to reboot the system 9 Changing the Operating System The Motorola SM56 modem supports the following Operating Systems For some operating systems the drivers are the same whereas for others the d...

Page 11: ...d balances in the recording control window to minimum setting Also in case the Microphone gain is too low rarely then you can always boost it up by a multiple of 10dB by going to Options and to Advanc...

Page 12: ...29 V 27ter Group III Fax modes V 42 LAP M and MNP 2 4 error correction protocols V 42bis and MNP 5 data compression protocols DTE rates from 300 bps to 115 2 Kbps Supports distinctive ring on all mod...

Page 13: ...in a human or machine perceivable form and to protect them you may not REVERSE ENGINEER DECOMPILE DISASSEMBLE OR OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN OR MACHINE PERCEIVABLE FORM YOU MAY NOT MODI...

Page 14: ...accompanying written materials regardless of the basis of the claim and even if Motorola or a Motorola representative has been advised of the possibility of such damage Motorola s liability to you fo...

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