E9 OP REV.A1
17
ENCORE LIMITED LIFETIME WARRANTY PROVISIONS
( U.S. ,Continental U.S. and Canada Only)
1.
Encore Automotive Systems LLC. WARRANTS that this new unit has been thoroughly inspected
and tested at the factory prior to delivery. Your Encore equipment is guaranteed for “life” to the
original purchaser/user of the equipment and the original vehicle in which it was installed by an
authorized installer under the following conditions: If the product proves defective (according to
Encore’s testing) within the first year, the defective unit may be exchanged or repaired free of charge.
“Proof of Purchase” (dated sales receipt) must accompany all warranty returns;
otherwise, your
return will be rejected and sent back.
After one (1) year, the purchaser should ship the unit prepaid
to Encore with a money order in the amount of $30.00 to cover shipping and handling charges.
Note:
The product needs to be registered online at time of installation. To register this product go to,
www.encoresautomotivesystems.com
.
2.
Exclusion to the Limited Lifetime Warranty Provision: All two-way LCD and two-way OLED remote
transceivers are excluded from the Limited Lifetime Warranty noted in paragraph no.1. All two-way
LCD and two-way OLED remote transceivers are guaranteed to the original purchaser for a period of
one year from date of purchase. If the product proves to be defective within the first year, the
defective unit may be exchanged or repaired free of charge. All other provisions stated on this card
apply.
3.
This WARRANTY will be considered void if the equipment has been misused, neglected, improperly
serviced or installed, altered, dropped or damaged by water, contrary to the Encore OPERATIONS
MANUAL. Or, if used with accessories not approved by Encore, which may have contributed to the
defect.
See note below regarding product installation**.
4.
The purchaser’s remedies under this WARRANTY shall be limited to the repair or replacement of
electronic components only.
THE FOLLOWING IS NOT COVERED:
Damages or deterioration
to cases, batteries, covers and cabinets; the cost of repairs, replacement and labor of which shall be
borne by the purchaser even if occurring during the WARRANTY period.
5.
Any equipment or parts which are claimed to be defective under this WARRANTY must be sent to
the Encore Service center with
“proof of purchase”
at the purchaser’s expense prior to such return, a
Return Authorization Number needs to be obtained. Encore will return the equipment, charges
prepaid. Warranty Service can be provided through the dealer where the equipment is originally
purchased.
6.
Any unexpired WARRANTY shall be applicable to equipment and parts in the possession of the
original purchaser only.
7.
THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
8.
Encore shall not be liable, under the foregoing WARRANTIES or otherwise, for: Any personal injury
or property damage of any kind to the purchaser or property, its employees or agents or anyone else
whomsoever resulting directly or indirectly from the use or presence of the equipment or parts;
Consequential damages of any kind; any inability of the purchaser to use the equipment.
