Dial
Description
*00
Redials the last number called.
*01 - *20
Reserved for personal speed dial numbers.
*21 - *49
Reserved for organization-wide speed dial numbers.
*53
Activates the Directed Call Pick-up feature, which lets users retrieve a call that is ringing at another extension by dialing *53 followed by
the extension.
*54
Activates the Group Call Pick-up feature, which lets users pick up the call currently ringing at any extension in the call group. Please see
the Administrator to understand which extensions are in the call group.
*57
Activates the Annoyance Call Trace feature. Users can trace an annoying phone call after hanging up by pressing *57. This feature only
works for external calls. ENA will contact the Administrator with information regarding the annoying caller.
*61
Activates Caller ID Blocking for all outgoing calls. To deactivate Caller ID Blocking, press *65.
*62
Activates the Call Forwarding Busy feature that lets users forward all incoming calls to a specified number when the desk phone is busy.
Press *62<number>#, where <number> is the internal or external number to which the calls will be forwarded.
Note: All available lines on the phone must be busy for this feature to work as expected.
*63
Turns off the Call Forwarding Busy feature.
*65
Enables Caller ID on all outgoing calls.
*67
Blocks the user’s number from being transmitted for the next call only by pressing *67 before dialing the number.
*69
Activates the Call Return feature, which lets users call back the last incoming call.
*72
Activates the Unconditional Call Forwarding feature. This feature lets users forward all incoming calls to another number. Press
*72<number>#, where <number> is the internal or external number to which all calls are forwarded.
Note: External Transfer is only available with certain classes of service.
*73
Turns off the Unconditional Call Forwarding feature.
*74
Assigns a Speed Dial to a phone number. To assign a personal speed dial, press *74<speed dial number>*<phone number>, where
<speed dial number > must be a two-digit number between 01 and 20, and <phone number> is the number to assign to the speed dial.
*75
Un-assigns a Speed Dial. Press *75 followed by the two-digit speed dial number.
*82
For users with Caller ID blocked. Press *82 before dialing to selectively unblock the Caller ID on the next outgoing call.
*90
Transfers a call directly to a user's voicemail box. Press the
Transfer
key, press the
Blind
soft key, then press *90<number>,
where <number> is the phone number of the voicemail box you want to transfer the caller to and then press the
Send
soft key.
*92
Activates the Call Forwarding No Answer feature. This feature lets users forward all incoming calls to another number when not
answered by the desk phone. Press *92<number>#, where <number> is the internal or external number to which all calls are
forwarded.
Note: External Transfer is only available with certain classes of service.
*93
Turns off the Call Forwarding No Answer feature.
*96
Allows users to use the telephone as an intercom when dialing another extension in the organization. Press *96<number>#, where
<number> is the extension you want to intercom. This is a one-to-one intercom.
Note: The Administrator will determine Intercom privileges.
*98
Parks a Call at a specified extension (normally your own).
*99
Picks Up a Call Parked on a specified extension (normally your own).
STAR CODES
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888-612-2880
Quick Reference Guide
ENA Connect
Polycom Phones