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TAM-242/252/262 Installation and Operating Manual 

Specifications 

  

 

 

 

 
This document contains information that is proprietary and confidential to EMS Global Tracking (one or more of the following:  EMS Global Tracking Ltd and EMS Technologies 
Canada,  Ltd),  and  is  supplied  on  the  express  condition  that  it  is  not  to  be  used  for  any  purpose  other  than  the  purpose  for  which  it  was  issued,  nor  is  it  to  be  copied  or 
communicated in whole or in part, to any third party other than the recipient organization, without the prior written permission of EMS Global Tracking.  
 

MAN-0059 Issue 4 

© 2011 EMS Global Tracking Ltd, EMS Technologies Canada Ltd. 

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Appendix B 

– Warranty 

Warranty 

EMS Global Tracking warrants that the TAM-242 will be free from defects in material and 
workmanship for a period of one (1) year from date of purchase only if the instructions in this 
document have been complied with and the installation has been carried out by an authorized 
person. During the warranty period EMS Global Tracking will, at its option, either repair or replace 
products that prove to be defective. If a defect exists, at its option, EMS Global Tracking will repair 
the product at no charge, using new or refurbished replacement parts, or exchange the product with a 
product that is new or which has been manufactured from new or serviceable used parts and is at 
least functionally equivalent to the original product. A replacement product assumes the remaining 
warranty of the original product or 90 days, whichever is the longer for you. All hardware (or part 
thereof) that is replaced by EMS Global Tracking shall become the property of EMS Global Tracking 
upon replacement. EMS Global Tracking does not warrant that the operation of the equipment or 
firmware will be uninterrupted or error free. 

For warranty service or repair the product must be returned to a service facility designated by EMS 
Global Tracking quoting the information contained in Section 4.  Failure to do so could invalidate or 
delay any warranty repair. 

Limitation of Warranty 

The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance 
by the Buyer, Buyer-supplied software (scripts) or interfacing, unauthorized modification or misuse, 
operation outside of the environmental specifications for the product, or improper installation.  The 
warranty shall not apply if batteries other than those supplied by or recommended by EMS Global 
Tracking are used.  The warranty shall not apply if an unauthorized person has installed the system. 

EXCEPT FOR THE ONE (1) YEAR LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS 
PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT 
LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE AND NON-INFRINGEMENT.  IF ANY IMPLIED WARRANTY CANNOT BE 
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH 
IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY 
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO 
THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE 
PURCHASER OF THE PRODUCT.  

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMS GLOBAL TRACKING IS NOT 
LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER 
LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, 
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, 
SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, 
DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE 
OR MALFUNCTION, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED 
ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO EMS GLOBAL 
TRACKING FOR WARRANTY REPAIR) RESULTING FROM THE USE OF THE 

Summary of Contents for TAM-242

Page 1: ...TAM 242 252 262 Installation and Operating Manual A Product ...

Page 2: ...ion and Operator Manual Document Number MAN 0059 Issue 4 WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT WEEE DIRECTIVE The European Parliament and the Council of the European Union have issued the Waste Electrical and Electronic Equipment Directive The purpose of the Directive is the prevention of waste of electrical and electronic equipment and to promote the re use and recycling and other forms of re...

Page 3: ...pplied 1 Items not Supplied 1 3 Chapter 2 Introduction 2 What is the TAM 242 2 TAM 242 Main Module 2 Interface Connector Key Switch and LED 2 Battery Pack 3 Reporting Interval 3 Switch On Reporting 3 Receive Window 3 Battery Low Threshold 3 Quality of Service 4 Limitations on Intended Operating Environment 4 What is the TAM 252 4 TAM 252 Proximity switch and actuator 4 Proximity switch status repo...

Page 4: ... supplied on the express condition that it is not to be used for any purpose other than the purpose for which it was issued nor is it to be copied or communicated in whole or in part to any third party other than the recipient organization without the prior written permission of EMS Global Tracking ii 2011 EMS Global Tracking Ltd EMS Technologies Canada Ltd MAN 0059 Issue 4 Governing Law 16 Return...

Page 5: ...terial may affect the operation of heart pacemakers Batty Safety WARNING This product contains a rechargeable battery pack To prevent physical injury observe the following Do not short circuit Do not incinerate Do not dispose of in fire Only recharge the battery using the supplied charger CAUTION THERE IS THE RISK OF EXPLOSION IF THE BATTERY PACK IS REPLACED BY ONE THAT IS NOT SUPPLIED BY EMS GLOB...

Page 6: ......

Page 7: ...nt with the correct packaging may invalidate any warranty claims All packaging should be retained until the equipment is installed on site and working correctly Items Supplied The TAM 242 part number A142Bxx1 equipment is supplied with the following B104B01 or B104B03 Main Enclosure Assembly 01708 Adhesive Pad qty 4 The TAM 252 part number A151Bxx equipment is supplied with the following B104B03 M...

Page 8: ...ellites for use in tracking assets that have no integral power source The terminal uses the INMARSAT IsatM2M protocol and provides global coverage and fully automatic roaming across all of the world s ocean regions see Location on page 6 for more information Figure 2 1 TAM 242 Tracking and Monitoring Equipment TAM 242 Main Module The TAM 242 incorporates a SAT 200 satellite modem mounted within th...

Page 9: ...the status of the battery with every position report A Low Battery status will be activated when the remaining capacity has fallen below 10 5 The table below gives some approximate life expectancies with the supplied battery these do not include the age of the battery and the effect of temperature on the battery and are provided only as guidance for the user Reporting Interval Lifetime 15 minutes ...

Page 10: ...re that the equipment is suitable for use but ultimate responsibility for the compliance of a complete system rests with the installer and operator What is the TAM 252 The TAM 252 is a TAM 242 supplied with a magnetic proximity switch and actuator which can be used to monitor a moving object such as a door TAM 252 Proximity switch and actuator The proximity switch is mounted on the end of a cable ...

Page 11: ...The TAM 262 is a TAM 242 supplied with a panic button on the end of a 3m long cable TAM 262 panic button The panic button is mounted on the end of a cable that mates with the front panel connector on the TAM 242 unit See Figure 2 3 Figure 2 3 TAM 262 Panic button cable Panic button status reporting When supplied as part of a TAM 262 kit the TAM 242 unit will enter an Alert state based on the state...

Page 12: ...for more information Note The TAM 242 must be activated with a valid airtime package and also registered on the application website prior to installation Note If you have not already done so record the ISN and serial number located on the bottom of the TAM 242 This will be required for registration and warranty enquiries Pre Installation Survey Before attempting to install the equipment it is esse...

Page 13: ...n that is not near other satellite communication equipment and or microwave dishes to prevent RF jamming It is advisable to leave at least a 1 meter separation between the system and any other communications devices Avoid mounting on a hot surface Figure 3 1 Inmarsat Satellite Constellation Mounting Caution The TAM 242 must be mounted so that the key switch and connector side of the TAM 242 is fac...

Page 14: ...itch and actuator must be mounted as shown below to ensure that the switch is closed The gap between the switch and actuator must be less than 6mm The switch will open when the gap is greater than 13mm Care must be taken during installation to ensure that the switch and actuator are installed in such a way that a separation of 6mm or less is maintained in order to prevent false activation of the s...

Page 15: ...turn the TAM 242 on or off for periods when the equipment is not in use and thus preserve battery life Switching On the Terminal Turn the key switch to the on position When switching the terminal on the LED will start to flash 1 second on 2 seconds off until a position report has been sent or it has timed out up to 10 minutes Figure 3 3 Key Switch On Position Note If the LED does not switch on as ...

Page 16: ...ng the battery or changing the unit s state from on to off or vice versa In all of these cases the LED function is as per the following table Operation LED Status Duration Remarks Normal Operation Position Reporting and Awake to Receive Message Flashing Colour indicates charge level One second on two seconds off for up to 10 minutes The colour indicates the charge status Green 90 Orange 25 to 90 R...

Page 17: ...ng transmissions from the TAM 242 there may be a problem with the system You should Ensure that the TAM 242 has been activated with a valid airtime package Ensure that the antenna is not blocked and has a clear line of sight to the satellites Refer to Location on page 6 Ensure that the TAM 242 is switched on Ensure that the battery is charged LED Always Off If the LED does not switch on either dur...

Page 18: ...r servicing only to qualified service personnel Note Prolonged storage of the unit at high temperatures may cause premature ageing of the battery resulting in a reduced battery capacity The unit should be stored below 40 C where possible Dust and finger marks can be removed using a soft damp cloth Avoid using domestic cleaning products Charging the Battery Caution The unit should only be recharged...

Page 19: ...AM 242 35ºC to 55ºC Temperature TAM 252 2 20ºC to 55ºC Charging Temperature 0ºC to 45ºC Humidity 95 40ºC non condensing SAT 200 Modem Transmit frequency 1626 5 MHz to 1660 5 MHz Receive frequency 1525 0 MHz to 1559 0 MHz GPS frequency 1575 42 1 0 MHz Elevation angle range 0º to 90º Transmit EIRP 0 9dBW Transmitter modulation 2 level FSK 256Hz tone spacing Transmit burst duration 2s or 8s Receiver ...

Page 20: ...r in part to any third party other than the recipient organization without the prior written permission of EMS Global Tracking 14 of 17 2011 EMS Global Tracking Ltd EMS Technologies Canada Ltd MAN 0059 Issue 4 Approvals and Certification 1999 5 EC including 2004 108 EC EMC and 2006 95 EC LVD Relevant Standards EN301 489 20 v1 2 1 2002 11 EMC Testing EN 60950 2000 Electrical Safety R TTE ETSI EN 30...

Page 21: ...or firmware will be uninterrupted or error free For warranty service or repair the product must be returned to a service facility designated by EMS Global Tracking quoting the information contained in Section 4 Failure to do so could invalidate or delay any warranty repair Limitation of Warranty The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by ...

Page 22: ...MS GLOBAL TRACKING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR OR REPLACEMENT OF THE DEFECTIVE OR NON CONFORMING PRODUCT Governing Law The laws of England and Wales shall govern this one 1 year warranty Some countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limi...

Page 23: ... Ltd and is supplied on the express condition that it is not to be used for any purpose other than the purpose for which it was issued nor is it to be copied or communicated in whole or in part to any third party other than the recipient organization without the prior written permission of EMS Global Tracking MAN 0059 Issue 4 2011 EMS Global Tracking Ltd EMS Technologies Canada Ltd 17 of 17 7Appen...

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