20
Troubleshooting
Problem/
question
Possible cause/remedy
The atomiser
produces no
or too little
aerosol.
1. Too little medication in the atomiser.
2. Atomiser not held vertically.
3. Unsuitable medication fluid added
for nebulisation (e.g. too viscous.
Viscosity must be less than 3).
The medication fluid should be pre-
scribed by the doctor.
The output is
too low.
1. The batteries are empty. Replace the
batteries and try again.
2. There are air bubbles in the medica-
tion container, which are preventing
continuous contact with the mesh.
Please check this and remove any
air bubbles.
3. Particles on the mesh are hindering
output. In such cases, you can re-
move the dirt by pouring in 2–3 drops
of vinegar mixed with 3–6 ml of wa-
ter and nebulising the entire mixture.
Please do not inhale this mist and
remember to clean and disinfect the
medication container afterwards (see
Alternatively, you can use the de-
vice’s self-cleaning function.
If the output is still not improved, re-
place the medication container with
mesh atomiser.
4. The mesh is worn.
What medica-
tions are suit-
able for inhal-
ing?
Naturally, only your doctor can decide
which medication should be used for
treating your condition.
Please con-
sult your doctor in relation to this
matter.
With the Emser
®
Inhalator Compact
you can nebulise medications with a
viscosity of less than 3.
Medications containing oil (particular-
ly essential oils) should not be used,
as these attack the material of the
medication container, which can lead
to faults.
Problem/
question
Possible cause/remedy
There is inha-
lation solution
residue in the
atomiser.
This is normal and is necessary for
technical reasons. Stop the inhala-
tion as soon as the atomiser starts to
make a notably different sound or the
device switches off automatically due
to a lack of inhalant.
What should
be taken into
account when
using the de-
vice with in-
fants and chil-
dren?
1. On infants, the mask should cover
the nose and mouth to ensure effec-
tive inhalation.
2. On children, the mask should also
cover both the nose and mouth. It is
not a good idea to carry out nebulisa-
tion on someone who is sleeping, as
in this case not enough of the medi-
cation will reach the lungs.
Note:
Inhalation should only be car-
ried out under the supervision of an
adult and with their assistance and
the child should not be left alone.
Inhalation us-
ing the mask
takes longer.
This is necessary for technical rea-
sons. You breathe less medication per
breath through the holes of the mask
than via the mouthpiece. The aerosol
is mixed with ambient air via the holes.
Does everyone
need their own
accessories?
Yes, this is absolutely essential for hy-
giene reasons.
10. Mains part
Important
• The device must only be used with the mains part de-
scribed here.
• Ensure that the power supply socket does not come
into contact with any liquids.
• Should you require an adapter or extension lead, this
must meet the applicable safety requirements. The pow-
er limit and the maximum output specified on the adapt-
er must not be exceeded.
• Always unplug the mains part from the mains sock-
et after use.
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