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Technical Support

 

Registered Users can access our technical support line using, email, and the Support page at 

www.ems-imaging.com/support

. We usually with a response within 24 hours (excluding weekends). 

 

Via Email

 

Send an email to

 [email protected] 

with as much information about your system as 

possible. To enable a swift response we need to know the following details:

 

 

 

Specification of the PC - including processor speed

 

 

 

Operating System

 

 

 

Application Software

 

 

 

EMS Hardware / Software

 

 

 

The exact nature of the problem - and please be as specific as possible.

 

 

Please quote version numbers of hardware and software in use wherever possible.

 

Summary of Contents for XtremeRGB-SDI2

Page 1: ...XtremeRGB SDI2 UserGuide Version 1 0 1 Electronic Modular Solutions Limited Leicestershire United Kingdom Tel 44 0 116 2775730 Email sales ems imaging com...

Page 2: ...uction 2 Models 3 Specification 4 Unpacking 5 Installing the Capture Card 5 Connections 6 Supported Formats 6 Cable Length 6 Software Installation 8 Application Overview 9 Using the card with other EM...

Page 3: ...lure to do so will result in the system over heating and damaging your equipment Working Environment The equipment should be located in an environment free from dust moisture and extreme changes in te...

Page 4: ...th 650MB s transfer bus bandwidth making it ideal for a wide range of applications including Multi display presentation software Broadcasting Digital Signage Machine Xtreme DirectShow drivers for WDM...

Page 5: ...for real time mode and sync detection Audio output for each channel to an onboard SPDIF header use with the EMS AOM High performance DMA to system memory or direct to graphics memory with scatter gat...

Page 6: ...Format Audio output for each channel in Digital SPDIF format Channelled out to RCA connectors using a EMS Audio VIM Video Format Options SD SDI HD SDI and 3G SDI Operating System Support Windows XP Wi...

Page 7: ...gin Installing the card is a simple process follow the steps below to be up and running in a few minutes Power down the PC including peripherals switch off at the mains and disconnect all the cables c...

Page 8: ...by coloured LED s green for input and blue for Loop Through outputs Supported Formats The XTREMERGB SDI2 card supports the following formats SD SDI 480i 576i HD SDI up to 1080I 3G SDI upto 1080P Cable...

Page 9: ...ne are supported by the driver In order to control the order in which the driver uses the cards it is recommended when installing multiple cards that the J6 links on the XTREMERGB SDI2 are configured...

Page 10: ...on In the unlikely event that something goes wrong during the upgrade process e g System power outage it is possible to revert to the factory settings by powering down the system temporarily removing...

Page 11: ...frame to a file in one of the following formats BMP JPEG GIF TIFF PNG Print a single frame Maintain the aspect ratio of the displayed SDI data Cropping Display text over the data on screen display Com...

Page 12: ...rtions of each captured image to each display channel and instructs each channel to use its graphics engine to render the data This fully utilises the hardware and dramatically increases performance W...

Page 13: ...an email to support ems imaging com with as much information about your system as possible To enable a swift response we need to know the following details Specification of the PC including processor...

Page 14: ...ure that the information contained in this User Manual is correct EMS Limited make no representations or warranties with respect to the contents thereof and do not accept liability for any errors or o...

Page 15: ...eRGB E2 6 Copyright Statement 11 D EMS Limited 11 F Firmware Upgrades XtremeRGB E2 8 I Installing the XtremeRGB E2 5 M Maintenance 1 P Power supply 1 S Specification XtremeRGB E2 4 T Technical Support...

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