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Technical Support
Registered Users can access our technical support line using, email, and the Support page on the EMS
Web Site, usually with a response within 24 hours (excluding weekends).
Via Email
Send an email to
with as much information about your system as possible.
To enable a swift response we need to know the following details:
•
Specification of the PC - including processor speed
•
Operating System
•
Application Software
•
EMS Hardware / Software
•
The exact nature of the problem - and please be as specific as possible.
Please quote version and re Xtreme numbers of hardware and software in use wherever possible.
