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EMS Imaging Xtreme Series, User Manual, Page: 12 / 13

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EMS Imaging Xtreme Series User Manual Download Page 12

10

 

 

Technical Support

 

Registered Users can access our technical support line using, email, and the Support page on the EMS 
Web Site, usually with a response within 24 hours (excluding weekends).

 

Via Email

 

Send an email to

 [email protected] 

with as much information about your system as possible. 

To enable a swift response we need to know the following details:

 

 

•

 

Specification of the PC - including processor speed

 

 

•

 

Operating System

 

 

•

 

Application Software

 

 

•

 

EMS Hardware / Software

 

 

•

 

The exact nature of the problem - and please be as specific as possible.

 

 

Please quote version and re Xtreme numbers of hardware and software in use wherever possible.

 

Summary of Contents for Xtreme Series

Page 1: ...Xtreme HD4 UserGuide Version 1 0 2...

Page 2: ...fiedXtreme Driver 2 MODELS 2 OptionalAcCESSORIES 2 Specification 3 Unpacking 4 Installing theCapture Card 5 Using the OptionalAudio Module AM2 7 DirectShow 9 Software Installation 9 ApplicationOvervie...

Page 3: ...deo channels simultaneously and triple buffers them into onboard storage for tear free video alongside up to four audio streams that can be selected from the HDMI audio ports This data can then be pro...

Page 4: ...3 2GB S for the card Audio Features HDMI Audio capture and streaming from each DVI Channel supports audio capture to the PCI Express bus at popular sample rates from 44 1 to 96 ksamples s at 16 bits...

Page 5: ...reams are maintained at a fixed resolution across mode changes Pixel Transfer Formats RGB 5 5 5 5 6 5 or 8 8 8 24BIT 32BIT pixels YUV 4 2 2 MONO 8bit Update Rate User defined captured frame rate will...

Page 6: ...l you are ready to install It is recommended that you do not discard the packing box until you are completely satisfied with the Xtreme HD4 capture card and it is fully installed and working correctly...

Page 7: ...on the motherboard for the XtremeDH4 card tofit If you are in doubt consult your motherboard documentation to correctly identify a PCI Express slot If the card is forced into a 32 or 64 bit PCI or PCI...

Page 8: ...DVI I connector on the splitter cable using a DVI Component Adapter An RGB VGA input is connected to the DVI I connector on the splitter cable using a DVI VGA Adapter Accessories Available Contact EMS...

Page 9: ...are supported by the driver In order to control the order in which the driver uses the cards it is recommended when installing multiple cards that the J4 links on theXtreme HD4 are configured The exam...

Page 10: ...ing goes wrong during the upgrade process e g System power outage it is possible to revert to the factory settings by powering down the system temporarily removing the J1 link then powering up the sys...

Page 11: ...EMS products The Xtreme HD4 captures data and stores it in an on board video buffer This data is then copied using DMA to the host system for display storage or streaming When a EMS graphics card is...

Page 12: ...upport ems imaging com with as much information about your system as possible To enable a swift response we need to know the following details Specification of the PC including processor speed Operati...

Page 13: ...put 5 F firmware upgrade 8 Firmware Upgrades Xtreme HD4 8 H HDMI 5 HDMI input 6 Help File 8 I Input Sources 5 Installing the Capture Card 5 Installing the Xtreme HD4 5 J J11 link 8 M Multiple cards 7...

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