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41485-0-0120

Page 18

MASter PArtS DIStrIBUtor LISt

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the 

nature of the problem with the unit. 

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. 

This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment 

repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc. 

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu

-

tors list.  For best results, the 

service person or dealer

 should order parts through the distributor. Parts can be shipped directly to the 

service person/dealer

.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is 

required

 for 

warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the 

name plate on your equipment. Then determine the Part Number (

not

 the Index Number) and the Description of each part from the fol

-

lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number  

      Part Description 

Appliance Serial Number 

 

Part Number  

Type of Gas (Propane or Natural) 

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store. 
Shipments contingent upon strikes, fires and all causes beyond our control.

HoW to orDer rePAIr PArtS

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: 

651-490-9191

toll free:

 800-397-1339

Website:

 www.deydistributing.com

Parts: Heater, Hearth and grills

F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone:

 860-722-2433

toll free: 

800-243-9360

fax: 

860-293-0479

toll free fax:

 800-274-2004

Websites: 

www.fwwebb.com & www.victormfg.com

Parts: Heater, Hearth and grills

east Coast energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: 

732-870-8809

toll free:

 800-755-8809

fax: 

732-870-8811

Website: 

www.eastcoastenergy.com

Parts: Heater, Hearth and grills

Summary of Contents for LS55CD-1

Page 1: ...ghbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency o...

Page 2: ...NTS Important Installation Guidelines 3 General Information 3 Log Identification 4 5 Log Placement 6 16 Completing Installation 17 Master Parts Distributor List 18 How To Order Repair Parts 18 Firepla...

Page 3: ...repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means any individual firm corporation or company that either in person or through a representa...

Page 4: ...41485 0 0120 Page 4 PART NUMBER DESCRIPTION TOP VIEW FRONT VIEW R12928 Log A R12929 Log B R12930 Log C R12931 Log D R12932 Log E LOG IDENTIFICATION...

Page 5: ...41485 0 0120 Page 5 PART NUMBER DESCRIPTION TOP VIEW FRONT VIEW R12933 Log F R12934 Log G R12935 Log H R12936 Log I LOG IDENTIFICATION...

Page 6: ...r failure to use only parts specifically approved with this appliance may result in property damage or personal injury Attention Refer to Pages 4 and 5 Parts List and Parts View to order logs or rocks...

Page 7: ...41485 0 0120 Page 7 LOG PLACEMENT 1 Place Log A onto burner pin as shown TOP VIEW FRONT VIEW...

Page 8: ...41485 0 0120 Page 8 LOG PLACEMENT 2 Place Log B onto burner as shown TOP VIEW FRONT VIEW...

Page 9: ...41485 0 0120 Page 9 LOG PLACEMENT 3 Place Log C onto burner as shown TOP VIEW FRONT VIEW...

Page 10: ...41485 0 0120 Page 10 LOG PLACEMENT 4 Place Log D onto burner and Log C as shown TOP VIEW FRONT VIEW...

Page 11: ...41485 0 0120 Page 11 LOG PLACEMENT 5 Place Log E onto burner as shown TOP VIEW FRONT VIEW...

Page 12: ...41485 0 0120 Page 12 LOG PLACEMENT 6 Place Log F onto burner as shown TOP VIEW FRONT VIEW...

Page 13: ...41485 0 0120 Page 13 LOG PLACEMENT 7 Place Log G onto Log B Log G will rest on the burner and touch Logs A and D as shown TOP VIEW FRONT VIEW...

Page 14: ...41485 0 0120 Page 14 LOG PLACEMENT 8 Place Log H on top of Logs C and E as shown Log H will not touch the burner TOP VIEW FRONT VIEW...

Page 15: ...41485 0 0120 Page 15 LOG PLACEMENT 9 Place Log I on the burner and into the groove of Log F as shown TOP VIEW FRONT VIEW...

Page 16: ...place installation instruction manual If excessive flame impingement occurs on any of the cross Logs D G and H these logs can be rotated left right away from the flame to improve performance In additi...

Page 17: ...ace embers covering all burner ports as shown in the area below 2 Mix remaining decorative media together as desired and spread across burner screen Also fill area between the two pieces of glass Fina...

Page 18: ...se and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model...

Page 19: ...41485 0 0120 Page 19 FIREPLACE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Page 20: ...ww empirecomfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question plea...

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