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1. Remove glass door and place away from the fireplace.
2. Turn on gas shut off valve. Follow ignition procedure.
3. If burner does not light after spark sequence has ended, use
an insulated jumper wire between terminal locations 12 and
13 for fast reset function.
4. Interrupt power for 5 seconds. The green indicator light will
blink 4 times repetitively. Then retry for ignition.
5. Allow time for any raw gas to dissipate and repeat steps 3 and
4 until ignition is achieved.
6. Turn burner off and install glass door frame assembly.
7. Test ignition of burner with glass door in place.
On initial installation, or after extended periods where the fireplace has not been used, gas lines may require purging.
The installer or qualified service person may use the following purge procedures to prevent the delays that would be caused by waiting
for the lockout periods between tries for ignition.
INSULATED
JUMPER WIRE
DIRECT IGNITION INITIAL START UP GAS LINE PURGE
PURGE PROCEDURE
DIRECT IGNITION TROUBLESHOOTING
WARNING
UNIT MUST BE PROPERLY GROUNDED FOR ELECTRONIC IGNITION TO FUNCTION.
With proper installation and maintenance, your new Direct Vent Gas Fireplace will provide years of trouble-free service. If you do
experience a problem, refer to the troubleshooting guide below. This guide will assist a qualified service person in the diagnosis of
problems and the corrective action to be taken.
SYMPTOM
CHECK
ACTION
No spark when system is turned to “ON” and
reset cycle* has been completed
Check for 120V between black “hot” line at
control module and “white” return at module
If 120V not present, check fuse or circuit
breaker or repair wiring leading to fireplace.
Main burner will light, but igniter continues
to spark for several seconds and then
locks out (module will show two blinks on
indicator light).
Disconnect power to fireplace junction box
and check that the "Hot-Black" wire is
connected to the gold receptacle screw
side, and that the "Neutral - White" wire
is connected to the silver screw side. The
green ground must also be secured for
proper operation.
Prior to rewiring the fireplace junction box,
check operation of the control system by
running a grounded extension cord from
another standard wall receptacle outlet to
the fireplace control system. Follow purge
reset procedure above in order to clear the
light codes.
Spark for six seconds at ignitor, but no
ignition of burner.
a. Check that gas is turned on and system
purged
Turn gas on and/or purge system
b. Check that tips of ignitor are directly
above ports on main burner. Spark is
between electrodes and not from one
electrode to burner.
Position electrodes so tips are directly
above burner port ports and about ¼" to
3/8" above burner.
c. Check for 120V at each coil on the gas
valve and listen for click, indicating gas
valve is opening.
If 120V present, but gas valve does not click,
replace gas valve.
Spark for six seconds, main burner lights,
but goes out when spark stops.
Check for clean ground path between
electrode bracket and fireplace chassis.
Check wiring to wiring diagram label. Check
for broken electrode on high-tension lead
attachment to module.
Clean, position according to wiring diagram,
and repair defective electric connections.
If all electrical connections are clean and
correct, replace module.
Main burner lights normally and then goes
out.
a. Check thermostat if applicable.
Turn thermostat up to call for heat or replace
b. Check high-tension lead and connector
for shorts.
Replace spark electrode assembly
c. Refer to installation instructions
troubleshooting guide for issues such
as venting.
Repair as required.
