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HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Order parts through your service person, or dealer. For best results, the service person or dealer should order parts through the
distributor. Parts can be shipped directly to the service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your service person or dealer.
When ordering parts, first obtain the Model Number and Serial Number from the rating plate on your equipment. Then determine
the Part Number from the list in this manual (not the Index Number) and the Description of each part from the illustration and part
list. Be sure to give all this information:
Fireplace Model Number
Part Description
Fireplace Serial Number
Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. These standard hardware items can be purchased at any local hardware store.