11
RANGE HOOD TROUBLESHOOTING
Before Calling forService
Issue
Possible Cause / Solution
The range hood doesn't turn on
• Checkif therangehoodispluggedin.Makesurethatall
poweristurned on,the fuse isn't blownand all
electrical wirings are properly connected.
The range hood turnson but the
LED light doesn't
• Replace the defective LED assembly. Refer to range
hood care section for instructions.
The range hood vibrates
when the blower is on fan.
• Check and tightenthemounting screws to secure the
hood to the cabinet or wall properly.
The blower or fan seems weak
• Check that the duct size used is at least 6” or 3-1/4 x 10”.
Rangehood will notfunctionefficientlywithinsufficient
duct size. For example: 6” duct over 7” top vent and not
sealed properly.
• Check if the duct is clogged or the damper (half-circular
flapper)isnotinstalledcorrectlyoropeningproperly.Atight
mesh on a side wall cap might also cause restriction to the
air flow.
The lights work but the blower is
not spinning at all or is rattling
• The blower might be jammedor scraping the bottomdue to
shipping damage.
• Disconnectthe powercord,remove thefangrill andthefan
blade, might see the fan blade or/and motor is not in the
proper position (offset from the center). Tryto fix/adjust it or
please contact usimmediately.
The hood is not venting out
properly
• Make sure the distance between the stove top and the
bottom of the hood is within recommended 24” and 30” in
distance.*Duetodifferentceilingheightconfigurations,the
recommended height may not be applicable.
• Reduce the number of elbows and length of duct work.
Check if all joints are properly connected, taped and sealed.
• Make sure the power is on high speed for heavy cooking.
Summary of Contents for EMPV-30RH13
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