TROUBLESHOOTING
HOW TO TURN THE RINGTONE VOLUME DOWN?
To Troubleshoot:
Swipe the watch screen and click the Settings icon. Scroll down and click Volume, to adjust the volume
for the ringtones.
WHAT HAPPENS IF I UNINSTALL MY WATCH MOBILE APP? WILL ALL
MY SETTINGS BE DELETED AND REVERT BACK TO FACTORY
DEFAULT?
To Troubleshoot:
1.
If you simply uninstall the supported Mobile App for your EmojiKidz watch, it does not
automatically change, disable, or revert-to-default any of the settings or options inside the app. All
the information on the App, including the watch(es) you added on the App, will all remain just like
they had it previously.
2.
If you’re the Primary User, all the other APP users have to pair the watch again.
MY EMOJIKIDZ WATCH IS UNABLE TO CHARGE.
To Troubleshoot:
1.
Please check to make sure
•
The charging pins of the cable are completely touching the base of the charging pins on
the watch and try again.
•
To charge the watch using the USB cable that came with the watch.
•
Use a USB adaptor/charger that connects to power outlet instead of the Computer
USB port, the later will result in slow charging
2.
If you keep having the charging issue with an USB adaptor/charger, please change to
another adaptor/charger. Disconnect the charging cable, then reboot the watch to charge
again.